Telecommunications Carriers' Use of Customer Proprietary Network Information (CPNI) and Other Customer Information, CC Docket No. 96-115

Forms and Documents

Document	Type	Status	Availability
CPNI PRA 0715 SS_final version December 2023.docx	Supporting Statement A	Uploaded 2023-12-19	Repair queued

IC Document Collections

IC ID	Collection	Type	Status	Form
30720	Business or other for-profit		Modified
228332	State, Local, or Tribal Government		Modified

ICR Details

OMB Control No: 3060-0715	ICR Reference No: 202311-3060-015
Status: Received in OIRA	Previous ICR Reference No: 202009-3060-020
Agency/Subagency: FCC	Agency Tracking No: WCB
Title: Telecommunications Carriers' Use of Customer Proprietary Network Information (CPNI) and Other Customer Information, CC Docket No. 96-115
Type of Information Collection: Extension without change of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular	Date Submitted to OIRA: 12/19/2023

	Requested	Previously Approved
Expiration Date	36 Months From Approved	01/31/2024
Responses	94,434,733	76,441,232
Time Burden (Hours)	232,691	204,523
Cost Burden (Dollars)	4,000,000	3,000,000

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Abstract: This information collection implements the statutory obligations of section 222 of the Communications Act of 1934, as amended, 47 U.S.C. 222. These regulations impose safeguards to protect customers' CPNI against unauthorized access and disclosure. In March 2007, the Commission adopted new rules, which focused on the efforts of communications service providers to prevent pretexting. These rules require providers of communications services to adopt additional privacy safeguards that, the Commission believes, will sharply limit pretexters' abilty to obtain unauthorized access to the type of personal customer information from carriers that the Commission regulates. In addition, the Commission's rules help ensure that law enforcement will have necessary tools to investigate and enforce prohibitions on illegal access to customer records.

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Authorizing Statute(s): US Code: 47 USC 403 Name of Law: Communications Act of 1934, as amended
   US Code: 47 USC 222 Name of Law: Communications Act of 1934, as amended
   US Code: 47 USC 154(i) and 154(j) Name of Law: Communications Act of 1934, as amended
   US Code: 47 USC 303(r) Name of Law: Communications Act of 1934, as amended
   US Code: 47 USC 151 Name of Law: Communications Act of 1934, as amended
   US Code: 47 USC 201-205 Name of Law: Communications Act of 1934, as amended
   US Code: 47 USC 208 Name of Law: Communications Act of 1934, as amended
  

Citations for New Statutory Requirements: US Code: 47 USC 151 Name of Law: Communications Act of 1934, as amended
US Code: 47 USC 154(i) and 154(j) Name of Law: Communications Act of 1934, as amended
US Code: 47 USC 222 Name of Law: Communications Act of 1934, as amended
US Code: 47 USC 303(r) Name of Law: Communications Act of 1934, as amended

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	88 FR 69925	10/10/2023
30-day Notice:	Federal Register Citation:	Citation Date:
	88 FR 87776	12/19/2023
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 2

IC Title	Form No.	Form Name
Business or other for-profit
State, Local, or Tribal Government

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ICR Summary of Burden

	Total Request	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	94,434,733	76,441,232	0	0	17,993,501	0
Annual Time Burden (Hours)	232,691	204,523	0	0	28,168	0
Annual Cost Burden (Dollars)	4,000,000	3,000,000	0	0	1,000,000	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: The Commission made the following adjustments to these estimates: As noted above, the Commission has updated the estimate of the total number of respondents to these information collections, based on the total number of annual CPNI reports filed for calendar year 2022, the most recent year for which we have such data. This re-calculation brings the current estimated number of respondents down to 2,800 from the previous estimate of 3,390 (-590). Additionally, our estimate of the total number of customers affected by these collections has increased from 191,000,000 to 236,000,000, based on the most recent available data. These changes have resulted in corresponding adjustments to the total figures for the number of responses – up to 94,434,733 from 76,441,232 (+17,993,501) responses – and the burden hours – up to 232,691 from 204,523 hours (+28,168) – for each of the collections described in this supporting statement. Finally, the total annualized cost estimate has increased from $3,000,000 to $4,000,000 (+$1,000,000) due to an increase in the estimated hourly rates for outside contracting of attorneys ($30/hour, up from $250/hour), accountants ($250/hour, up from $150/hour), and economists ($250/hour, up from $200/hour) needed for the cost study. There are no program changes.

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Annual Cost to Federal Government: $0

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     No

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 12/19/2023

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