Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NICHD)

ICR 201711-0925-003

OMB: 0925-0643

Federal Form Document

ICR Details
0925-0643 201711-0925-003
Active 201410-0925-002
HHS/NIH
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NICHD)
Reinstatement without change of a previously approved collection   No
Regular
Approved without change 02/09/2018
Retrieve Notice of Action (NOA) 11/13/2017
  Inventory as of this Action Requested Previously Approved
02/28/2021 36 Months From Approved
15,200 0 0
4,950 0 0
0 0 0

This is a reinstatement without change to the previously approved submission (0925-0643). There are no changes being requested for this submission. The information collection activity has garnered qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administration’s commitment to improving service delivery. This generic has provided information about the Eunice Kennedy Shriver National Institute of Child Health and Human Development’s (NICHD) customer or stakeholder perceptions, experiences and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training or changes in operations might improve delivery of products or services.

EO: EO 12862 Name/Subject of EO: Customer Satisfaction
  
None

Not associated with rulemaking

  82 FR 40778 08/28/2017
82 FR 52067 11/09/2017
No

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 15,200 0 0 15,200 0 0
Annual Time Burden (Hours) 4,950 0 0 4,950 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
Yes
Miscellaneous Actions
No
A reinstatement is requested as NICHD has a continued need to solicit customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administration’s commitment to improving service delivery. There are no changes to the purpose/scope of this submission from the previously approved submission. Additionally, there are no changes in the burden hours being requested.

$53,593
Yes Part B of Supporting Statement
    Yes
    No
No
No
No
Uncollected
Tawanda Abdelmouti 240 276-5530 [email protected]

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
11/13/2017


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