Justification

2434ss101GenericClearanceJustificationLAPLLeadLibrarianSurvey.docx

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (Renewal)

Justification

OMB: 2010-0042

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Request for Approval under the “Generic Clearance for the Collection of Routine Customer Feedback” (OMB Control Number: 2010-0042)

Shape1 TITLE OF INFORMATION COLLECTION:

Evaluating the Pilot Los Angeles Public Library Sensor Loan Program: Lead Librarian Training Component


PURPOSE:

Although air quality around Los Angeles (LA) has improved notably over the past four decades, the region still faces ongoing air quality challenges and citizen groups want increased access to neighborhood-scale air quality information that will help them make informed choices and improve health outcomes. The Los Angeles Public Library system (“LAPL”) is one of the largest in the country with 72 branches serving four million residents. EPA and LAPL are collaborating on a pilot Los Angeles Public Library Sensor Loan Program (“LAPL Pilot”) that will allow residents to check out air sensor equipment just as they would check out a book. Through this project, select branches of the LAPL will receive air sensors, instruction on their use, and training on implementing related environmental education curricula. Library staff will use and/or adapt materials to train and educate library patrons. Air sensors will then be loaned out to patrons with the goal of increasing LA communities' understanding of local air quality while testing a model for other communities.  EPA will provide 30 air quality sensors to LAPL and will train approximately 24 “lead librarians” on the use of the sensors, air quality, and environmental education curricula. The training will be provided in an online format at the end of May 2020. Lead Librarians will then train up to 300 other librarians within LAPL prior to launching an air sensor loan program. We anticipate each sensor will be loaned out approximately 3 times for a total of 90 users during the pilot period. We are seeking approval to conduct an evaluation of the LAPL Pilot. The evaluation will consist of three surveys intended to gather qualitative feedback on the quality of the training and pilot sensor loan program to improve our services and training. The first survey will gauge the effectiveness of the training for the Lead Librarians and their preparedness to launch a loan program. This survey will be given to up to 24 librarians following the training. The second survey will be provided to all participating librarians (approximately 300) following the end of the pilot loan program to assess the loan program from the librarians’ perspective. The third survey will be provided to library patrons who borrow a sensor, and will be filled out upon return of the sensor to the library.  We will seek approvals for each component of this project individually under this Generic Clearance. This current request only covers evaluation of the training for the 24 lead librarians.


DESCRIPTION OF RESPONDENTS:

EPA – with the assistance of a contractor – will train approximately 24 Lead Librarians on air quality concepts; the purpose, use, and analysis of sensors and sensor data; and related environmental education curricula. These Lead Librarians will, in turn, train other librarians on these topics. The Lead Librarians will be surveyed after the initial training. The survey will take approximately 15 minutes to fill out, for a total burden time of 360 minutes/6 hours. 


TYPE OF COLLECTION: (Check one)


[ ] Customer Comment Card/Complaint Form [x] Customer Satisfaction Survey

[ ] Usability Testing (e.g., Website or Software [ ] Small Discussion Group

[ ] Focus Group [ ] Other: ______________________


CERTIFICATION:


I certify the following to be true:

  1. The collection is voluntary.

  2. The collection is low-burden for respondents and low-cost for the Federal Government.

  3. The collection is non-controversial and does not raise issues of concern to other federal agencies.

  4. The results are not intended to be disseminated to the public.

  5. Information gathered will not be used for the purpose of substantially informing influential policy decisions.

  6. The collection is targeted to the solicitation of opinions from respondents who have experience with the program or may have experience with the program in the future.


Name: Kathleen Stewart, Environmental Scientist, EPA R9


To assist review, please provide answers to the following question:


Personally Identifiable Information:

  1. Is personally identifiable information (PII) collected? [ ] Yes [x] No

  2. If Yes, will any information that is collected be included in records that are subject to the Privacy Act of 1974? [ ] Yes [x] No

  3. If Yes, has an up-to-date System of Records Notice (SORN) been published? [ ] Yes [x] No


Gifts or Payments:

Is an incentive (e.g., money or reimbursement of expenses, token of appreciation) provided to participants? [ ] Yes [ x ] No



BURDEN HOURS


Category of Respondent

No. of Respondents

Participation Time

Burden

Lead Librarians (LA Public Library System Employees)

24

15 minutes

360 minutes

Totals



360 minutes


FEDERAL COST: The estimated annual cost to the Federal government is $2,275.68.

This is based on the salary of a GS-13 Step 10 employee located in San Francisco, who’s hourly rate is $67.04. This analysis estimates a maximum of 1 hours work per respondent = 1hr x 24 respondents x $67.04 = $1,068.96 as well as 10 hrs to set up a data analysis system and 8 hrs to aggregate and analyze the data = 18 hrs x $67.04/hr =$1,206.72 Thus, the estimated cost will be $2,275.68.


If you are conducting a focus group, survey, or plan to employ statistical methods, please provide answers to the following questions:


The selection of your targeted respondents

  1. Do you have a customer list or something similar that defines the universe of potential respondents and do you have a sampling plan for selecting from this universe? [x] Yes [ ] No


If the answer is yes, please provide a description of both below (or attach the sampling plan)? If the answer is no, please provide a description of how you plan to identify your potential group of respondents and how you will select them?


The potential respondents will consist of all librarians taking the EPA/Contractor training – approximately 24 “lead” librarians. These librarians have been selected by the LA Library System to participate in the pilot and training as lead librarians.


Administration of the Instrument

  1. How will you collect the information? (Check all that apply)

[x] Web-based or other forms of Social Media

[ ] Telephone

[ ] In-person

[ ] Mail

[ ] Other, Explain

  1. Will interviewers or facilitators be used? [ ] Yes [ x] No

Please make sure that all instruments, instructions, and scripts are submitted with the request.



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File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
File TitleDOCUMENTATION FOR THE GENERIC CLEARANCE
Author558022
File Modified0000-00-00
File Created2021-01-14

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