OPM LEADERSHIP 360 ASSESSMENT
[Welcome letter]
General Survey Instructions
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Privacy Act Statement
Collection of this information is authorized by Section 4702 of Title 5, U.S. Code.
Your responses to this survey are voluntary and there is no penalty if you choose not to respond. However, maximum participation is encouraged so that the data will be complete and representative.
The principal purpose in collecting this information is to gather input about the participant’s leadership competencies. Routine uses are identifying leadership strengths and challenges and identifying strategies that will help the participant improve his or her leadership.
In any public release of survey results, no data will be disclosed that could be used to match your responses with your identity because there will be no individual identifiers associated with the data. All email addresses will be stripped and discarded automatically when the completed survey is submitted.
Public Burden Statement
We think providing this information takes an average of 15 minutes per respondent to complete, including the time for reviewing instructions, getting the needed data, and reviewing the completed survey. Send comments regarding our estimate or any other aspect of this survey, including suggestions for reducing completion time, to the Office of Personnel Management (OPM), Reports and Forms Officer, Paperwork Reduction Project (3206-0253), Washington, D.C. 20415. The OMB number 3206-0253 is currently valid. OPM may not collect this information, and you are not required to respond, unless this number is displayed.
How long have you worked with the person you are rating?
0 - 3 months
4 - 6 months
7 - 12 months
1 - 3 years
More than 3 years
Not applicable: I am rating myself.
FUNDAMENTAL COMPETENCIES
[Not at All, To a
Little Extent, To a Moderate Extent, To a Great Extent, To a Very
Great Extent, No Basis to Judge]
Public Service Motivation
Shows a commitment to serve the public. Ensures that actions meet public needs; aligns organizational objectives and practices with public interests.
Demonstrates a commitment to public service
Inspires others to be service oriented
Makes organizational decisions after considering the impact on the public
Integrity and Honesty
Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics.
Acts in a fair and ethical manner
Follows through on commitments and promises
Inspires trust and confidence
Interpersonal Skills
Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.
Treats others with courtesy and respect
Handles interpersonal problems tactfully
Develops and maintains cooperative working relationships
Oral Communication
Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed.
Makes convincing oral presentations
Explains complex information clearly
Listens to others and seeks clarification when needed
Ensures that everyone’s viewpoint is fully heard
Encourages open communication among employees
Informs employees of events that might affect their work
Written Communication
Writes in a clear, concise, organized, and convincing manner for the intended audience.
Writes convincingly for different audiences
Writes in a clear and organized manner
Effectively edits complex or sensitive reports and materials
Continual Learning
Assesses and recognizes own strengths and weaknesses; pursues self-development.
Learns from mistakes
Recognizes own strengths and weaknesses
Participates in training and self-development activities
LEADING CHANGE
Creativity and Innovation
Develops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new or cutting edge programs/processes.
Looks for better ways to accomplish work
Thinks “outside the box” to improve products, services, and processes
Encourages creativity and innovation
External Awareness
Understands and keeps up-to-date on local, national, and international policies and trends that affect the organization and shape stakeholders' views; is aware of the organization's impact on the external environment.
Keeps up-to-date with relevant laws, regulations, policies, and procedures that affect the organization
Monitors political and economic trends that may affect the organization
Considers external issues affecting the organization when making program decisions
Flexibility
Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.
Is open to new ideas and opinions from others
Adapts to organizational change
Changes priorities, when necessary, as situations change
Resilience
Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks.
Works well under pressure
Recovers quickly from setbacks
Overcomes obstacles to obtain needed resources
Strategic Thinking
Formulates objectives and priorities, and implements plans consistent with the long-term interests of the organization in a global environment. Capitalizes on opportunities and manages risks.
Establishes long-term goals and objectives for the organization
Develops effective strategies to meet organizational goals
Plans for potential organizational threats and opportunities
Vision
Takes a long-term view and builds a shared vision with others; acts as a catalyst for organizational change. Influences others to translate vision into action.
Builds a shared vision of the organization’s future
Communicates the organization’s mission, vision, and values
Promotes change consistent with the organization’s vision
LEADING PEOPLE
Conflict Management
Encourages creative tension and differences of opinions. Anticipates and takes steps to prevent counter-productive confrontations. Manages and resolves conflicts and disagreements in a constructive manner.
Acts before conflict escalates
Deals with interpersonal problems in a timely manner
Includes all affected parties in resolving conflicts
Leveraging Diversity
Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the organization.
Makes the most of each employee’s talents to meet organizational goals
Respects cultural, religious, gender, and racial differences
Creates an environment in which diversity is valued
Developing Others
Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods.
Involves employees in important decisions
Provides employees with constructive suggestions to improve their job performance
Ensures that staff is capable and trained
Supports long-term employee development
Team Building
Inspires and fosters team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.
Creates an atmosphere of cooperation among team members
Inspires pride and team spirit among team members
Delegates authority to teams
Builds teams of appropriate size and structure to accomplish work goals
RESULTS DRIVEN
Accountability
Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules.
Ensures that work responsibilities and assignments are clearly defined
Sets challenging but realistic performance goals
Reviews employees’ progress toward goals on a regular basis
Achieves results within set time frames
Manages time effectively
Ensures that important records are maintained and preserved
Protects the privacy of employees, customers, and members of the public
Safeguards assets and ensures accountability for property and equipment
Customer Service
Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
Anticipates customer needs
Continuously improves products and services
Promotes the use of good customer service techniques
Decisiveness
Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions.
Makes sound and timely decisions
Makes effective decisions, even when data are limited
Makes decisions that keep projects moving toward completion
Entrepreneurship
Positions the organization for future success by identifying new opportunities; builds the organization by developing or improving products or services. Takes calculated risks to accomplish organizational objectives.
Promotes the organization’s products and services
Identifies strategies to develop new products and services
Takes calculated risks to accomplish organizational goals
Problem Solving
Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
Takes the initiative to solve problems affecting the work of the organization
Gathers information from relevant sources before generating solutions to problems
Considers and evaluates alternative courses of action when solving problems
Technical Credibility
Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise.
Demonstrates technical expertise in area of responsibility
Knows relevant procedures, requirements, and regulations
Is actively sought out by others for technical expertise
BUSINESS ACUMEN
Financial Management
Understands the organization's financial processes. Prepares, justifies, and administers the program budget. Oversees procurement and contracting to achieve desired results. Monitors expenditures and uses cost-benefit thinking to set priorities.
Prepares and justifies a budget that meets program needs
Uses cost-effective approaches to accomplish work
Reviews expenditures regularly to keep within budget limitations
Human Capital Management
Builds and manages workforce based on organizational goals, budget considerations, and staffing needs. Ensures that employees are appropriately recruited, selected, appraised, and rewarded; takes action to address performance problems. Manages a multi-sector workforce and a variety of work situations.
Recruits and selects well-qualified employees
Delegates work effectively
Provides fair and accurate performance appraisals
Recognizes employees for doing good work
Takes corrective action when employees do not meet performance standards
Provides guidance and support to employees as needed to perform their jobs
Effectively manages workplace flexibilities (e.g., telework and alternative work schedules)
Technology Management
Keeps up-to-date on technological developments. Makes effective use of technology to achieve results. Ensures access to and security of technology systems.
Identifies new technologies to meet the organization’s needs
Ensures that employees acquire up-to-date technology skills
Makes cost-effective use of technology to meet the organization’s goals
Partnering
Develops networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals.
Develops professional relationships with colleagues inside and outside of the organization
Builds networks of constituents, stakeholders, and decision-makers
Encourages collaboration across organizations
Political Savvy
Identifies the internal and external politics that impact the work of the organization. Perceives organizational and political reality and acts accordingly.
Recognizes the political implications of different courses of action for the organization
Recognizes the needs and perceptions of key stakeholders
Identifies the internal and external politics that affect the work of the organization
Influencing/Negotiating
Persuades others; builds consensus through give and take; gains cooperation from others to obtain information and accomplish goals.
Identifies common interests of parties in negotiations
Builds consensus about the appropriate course of action
Persuades others to adopt recommendations
COMPETENCY IMPORTANCE
100. Please select the five leadership competencies that you feel are the most important for this person's success in his or her current role. (A list of the leadership competency definitions can be found by clicking the 'Instructions' button below.)
Public Service Motivation
Integrity/Honesty
Interpersonal Skills
Oral Communication
Written Communication
Continual Learning
Creativity and Innovation
External Awareness
Flexibility
Resilience
Strategic Thinking
Vision
Conflict Management
Leveraging Diversity
Developing Others
Team Building
Accountability
Customer Service
Decisiveness
Entrepreneurship
Problem Solving
Technical Credibility
Financial Management
Human Capital Management
Technology Management
Partnering
Political Savvy
Influencing/Negotiating
ORGANIZATIONAL IMPACT
Please indicate your level of agreement with the following statements regarding the person you are evaluating. [Strongly Disagree, Disagree, Neither Disagree nor Agree, Agree, Strongly Agree, No Basis to Judge]
101. Creates an environment where people cooperate to get the job done.
102. Creates an environment where people have the opportunity to improve their skills.
103. Removes barriers to allow people to get their jobs done.
104. Provides adequate information for people to get their jobs done.
105. Creates an environment where people are involved in decisions that affect their work.
106. Awards employees based on how well they perform their jobs.
107. Cares about employees.
108. Creates an environment where people are treated fairly.
109. Creates an environment where people make the changes necessary to meet the organization's mission.
110. Recognizes his or her strengths and weaknesses.
111. Leads without micromanaging.
112. Inspires others to follow even without the authority to delegate directly to them.
OVERALL EFFECTIVENESS
[Very Ineffective, Ineffective, Neither Ineffective nor Effective, Effective, Very Effective, No Basis to Judge]
113. Overall, how effective is this person in his or her current position?
114. Overall, how effective would this person be leading a different functional or technical area?
115. Overall, how effective would this person be in the next higher position in the organization?
COMMENTS
What are this individual's greatest strengths? (No editing of comments will take place. Comments will be passed along directly as written.)
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What are this individual's greatest developmental needs? (No editing of comments will take place. Comments will be passed along directly as written.)
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BACKGROUND INFORMATION
Items for everyone, on 360 System and Assessor
The following items ask for background information that will be used to help assess and improve leadership quality throughout the Federal government. The items WILL NOT be used to identify you as an individual. Your responses WILL NOT be included in any of the feedback reports generated for this assessment, not even in aggregate form.
1. What is your supervisory status?
Non-Supervisor - You do not supervise other employees.
Team Leader - You direct or coordinate the work of non-supervisors, but do not have formal supervisory authority.
Supervisor - You sign performance appraisals for non-supervisors or team leaders, but you do not supervise other supervisors.
Manager - You are in a management position and supervise one or more supervisors.
Executive - You are a member of the Senior Executive Service, SL/ST, or equivalent.
2. How long have you held this status?
Less than one year
1 - 3 years
4 - 5 years
Over 5 years
3. What is your highest level of education?
Less than high school graduate
High school diploma or GED
Technical, vocational, or business school
2-year associate degree
Bachelor's degree (B.A., B.S., etc.)
Master's degree
Doctoral or professional degree (Ph.D., M.D., Ed.D., J.D., etc.)
4. What is your GS grade or equivalent?
GS 1-4
GS 5-8
GS 9-12
GS 13
GS 14
GS 15
SES/SL/ST
Do not know
5. What is your age?
Less than 20
20-29
30-39
40-49
50-59
60 or over
6. Are you:
Male
Female
7. Are you Hispanic or Latino?
No
Yes
8. What is your race? (Select one or more)
American Indian or Alaska Native
Asian
Black or African American
Native Hawaiian or Other Pacific Islander
White
| File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
| File Title | Service Motivation |
| Author | Steve Burnkrant |
| File Modified | 0000-00-00 |
| File Created | 2021-01-20 |