Community Rating System Survey

NOAA Customer Surveys

Community Rating System Survey

NOS - Community Rating System (CRS) Survey

OMB: 0648-0342

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OMB Control No. 0648-0342

Expiration Date: 6/30/2021

NOAA Tools for CRS Coastal Communities Survey

Draft – August 3, 2020

[Landing screen]

Welcome! The goal of this survey is to learn more about the usefulness of the tools and resources NOAA has created to support coastal communities participating in the NFIP CRS program.

In this survey, you will be asked about several of these tools. We’ll be asking about your awareness of the tools, whether you used it to earn CRS points for your community, and how useful it was. At the end of this survey, we will provide you with a link to a PDF describing each of the tools, including information on how you can access the tools you might not have heard of yet!

Please note, your responses to this survey are voluntary and we won’t share your specific responses with anyone outside the project team (including FEMA). If you have any questions or concerns about this survey, please feel free to contact [email].

Thank you for taking the time to complete this survey!



PRA Burden Reporting Statement:

A Federal agency may not conduct or sponsor, and a person is not required to respond to, nor shall a person be subject to a penalty for failure to comply with an information collection subject to the requirements of the Paperwork Reduction Act of 1995 unless the information collection has a currently valid OMB Control Number. The approved OMB Control Number for this information collection is 0648-0342. Without this approval, we could not conduct this survey. Public reporting for this information collection is estimated to be approximately 10-15 minutes per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the information collection. All responses to this information collection are voluntary. Send comments regarding this burden estimate or any other aspect of this information collection, including suggestions for reducing this burden to the NOAA Office for Coastal Management, [email protected].









[Initial questions page]

  1. Where do you get your tools or resources to assist you in your CRS process? (Please check all that apply)

__ FEMA

__ NOAA

__ USGS

__ U.S. Army Corp of Engineers

__ Developed by my state

__ Developed by my municipality

__ Local/state colleges or universities

__ Association of State Floodplain Managers (ASFPM)

__ Other associations (besides ASFPM)

__ Other CRS coordinators

__Other? Please describe:__________





We’d like to ask you about several NOAA products or services that could assist coastal communities in the CRS process. We’ll begin by asking you about which NOAA products or services you used and then ask some more detailed questions about ones you’ve used.



Note: Items listed above the dark line in the table were considered “high” priority for this survey and items below were considered “medium” priority for the survey. A set of “low” priority items were excluded. In the implementation, the 60 percent of respondents will see just the “high” priority items and the others half will see both groups.

  1. Which the following NOAA tools and data products have you used?

NOAA Tool

I never heard of this

I have heard of this, but did not use it

I used this as part of the CRS process

Coastal Flood Exposure Mapper – An online visualization tool used to assess coastal hazard risks and vulnerabilities




Sea Level Rise Viewer – A web mapping tool used to visualize community-level impacts from coastal flooding or sea level rise




Habitat Priority Planner – A decision support tool that assists users in prioritizing important areas for conservation or restoration action




C-CAP Land Cover Atlas – An online data viewer that provides access to coastal land cover and land cover change information.




Impervious Surface Analysis Tool - A downloadable suite of scripts for ArcGIS that calculates the percentage of impervious surface area within user-selected geographic areas.




National Storm Surge Hazard Maps (NHC) – A depiction of storm surge flooding vulnerability for communities in hurricane-prone coastal areas.




Storm Surge Inundation maps – A story map that illustrates historical hurricane tracks, strike frequency, and potential areas of coastal flooding and inundation from storms.




OpenNSPECT – An open-source version of the Nonpoint Source Pollution and Erosion Comparison Tool used to investigate potential water quality impacts from climate change and development to other land uses.




Environmental Sensitivity Index – A mapping tool that provides a concise summary of coastal resources that are at risk if an oil spill occurs.




C-CAP: high resolution land cover and change data – A nationally standardized, raster-based inventories of U.S. coastal land cover data derived from the analysis of multiple dates of remotely sensed imagery.




Coastal County Snapshots - An online tool that provides managers and citizens with easy-to-understand charts and graphs that describe complex coastal data.




Riverine Flood Inundation Maps – Online interactive maps that help users visualize where inundation will affect their communities.




Historic aerial photography available from NOAA – Historical coastal images gathered from numerous sources, scanned and georeferenced to existing base map data.




National Vector Shorelines – A website that provides vector shoreline data generated by federal agencies.






  1. Which the following NOAA trainings, guides and other resources have you used?

NOAA Tool

I never heard of this

I have heard of this, but did not use it

I used this as part of the CRS process

Building Risk Communication Skills – An in-person training session that provides insights into how and why people respond to risk and helps participants develop new skills to better connect with a variety of audiences.




CRS Task Force – A Task Force draws on expertise in floodplain management from all levels of government and the private sector to make recommendations regarding the CRS program components.




How to Map Open Space Preservation for Community Rating System Credit” (NOAA Digital Coast) – A step-by-step process that describes how to calculate open space credits for existing preserved lands and areas that may be considered for future protection.




Using Flood Exposure Maps” (formerly, “Roadmap for Adapting to Coastal Risk”) – A live interview with a guest speaker where participants hear first-hand experiences from field experts who have used maps to engage stakeholders.




How to Use Land Cover Data as a Water Quality Indicator (NOAA Digital Coast)” – A step by step guide to using C-CAP data for water quality indicators.




How to Calculate Coastal Flood Frequency” (NOAA Digital Coast) – A step by step guide to calculate flood frequency.




Coastal Community Planning and Development – An online and then in-person follow-up workshop that focuses on planning and development.




Introducing Green Infrastructure for Coastal Resilience training session – An in-person training session that introduces fundamental green infrastructure concepts and practices.




Coastal Management Fellows – A NOAA fellowship program that provides postgraduate students to provide project assistance to state coastal zone management programs.




Coastal Management Program Section 309 Strategies – Strategies to improve coastal zone management developed every 5 years by state programs.




Coastal and Waterfront Smart Growth website – A NOAA website promoting Smart Growth strategies in coastal areas.




Green Infrastructure Mapping Guide – An online guide that shows spatial analysts how to incorporate nature-based solutions, or green infrastructure, into their GIS work.




NOAA Regional Personnel – Staff in NOAA’s regional offices who provide support to local communities.




Tsunami Hazard Mitigation Program – A coordinated national effort to mitigate the impact of tsunamis through public education, community response planning, hazard assessment, and warning coordination.






Note: Only items selected as “I used this as part of the CRS process” in Question 2 or 3 would be included in Question 4 or 5, respectively.

  1. The following list contains only those tools and data products you indicated you used. How useful were those tools or data products in earning CRS points?

NOAA Tool

Not at all useful

Slightly useful

Moderately useful

Very useful

Extremely useful

Coastal Flood Exposure Mapper






Sea Level Rise Viewer






Habitat Priority Planner






C-CAP Land Cover Atlas






Impervious Surface Analysis Tool






National Storm Surge Hazard Maps (NHC)






Storm Surge Inundation maps






OpenNSPECT






Environmental Sensitivity Index






C-CAP: high resolution land cover and change data






Coastal County Snapshots






Riverine Flood Inundation Maps






Historic aerial photography available from NOAA






National Vector Shorelines








  1. The following list contains only those trainings, guides, and other resources you indicated you used. How useful were those tools or trainings, guides, and other resources in earning CRS points?

NOAA Tool

Not at all useful

Slightly useful

Moderately useful

Very useful

Extremely useful

Building Risk Communication Skills training






CRS Task Force






How to Map Open Space Preservation for Community Rating System Credit” (NOAA Digital Coast) guide






Using Flood Exposure Maps” (formerly, “Roadmap for Adapting to Coastal Risk”) training/interview






How to Use Land Cover Data as a Water Quality Indicator (NOAA Digital Coast)” guide






How to Calculate Coastal Flood Frequency” (NOAA Digital Coast) guide






Coastal Community Planning and Development – training






Introducing Green Infrastructure for Coastal Resilience training session training






Coastal Management Fellows






Coastal Management Program Section 309 Strategies






Coastal and Waterfront Smart Growth website






Green Infrastructure Mapping Guide






NOAA Regional Personnel






Tsunami Hazard Mitigation Program










Note: Respondents who are asked these questions will only be asked about items that were rated as “very useful” or “extremely useful” in Question 4 or 5. Based on the design, only a subset of the respondents would be asked either Question 6 or Question 7 to determine whether these two questions impact response. Specifically, 40 percent would not be asked wither Question 6 nor Question 7, 30 percent would be asked Question 6, and 30 percent would be asked Question 7.

  1. To what extent did {NOAA product or service} contribute to you earning points in the following areas of the CRS Coordinator’s Manual?

CRS Manual Series

Not at all

Minor contribution

Moderate contribution

Significant contribution

300: Public Information Activities





400: Mapping and Regulations





500: Flood Damage Reduction Activities





600: Warning and Response







  1. To what extent did {NOAA product or service} contribute to you earning points in the following sections of the CRS Coordinator’s Manual?

CRS Manual Section

Not at all

Minor / Moderate

contribution

Significant contribution

310: Elevation Certificates




320: Map Information Service




330: Outreach Projects




340: Hazard Disclosure




350: Flood Protection Information




360: Flood Protection Assistance




370: Flood Insurance Promotion




410: Flood Hazard Mapping




420: Open Space Preservation




430: Higher Regulatory Standards




440: Flood Data Maintenance




450: Stormwater Management




510: Floodplain Management Planning




520: Acquisition and Relocation




530: Flood Protection




540: Drainage System Maintenance




610: Flood Warning and Response




620: Levees




630: Dams






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