HHS Terms of Services (TOS) Agreements

Terms of Service Agreements | HHS.gov

HHS.gov

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U.S. Department of Health & Human Services

Terms of Service Agreements
A federal-compatible Terms of Service (TOS) agreement is required for official government use of social
media tools that are offered to the agency at no cost. At HHS, these TOS agreements are signed by the
Digital Communications Division on behalf of the entire department. Use the lists below to determine if a
"federal friendly" TOS is available for a given tool. Some of the services on this list are asterisked and
refer to the following language: “The HHS Office of General Council (OGC) has determined that these
tools are acceptable for use without an HHS TOS agreement.”
The Terms of Service listed here apply to no-cost (free) tools only. If you wish to pay for a fee-based
product, the TOS agreement and any specific issues should be negotiated by the OpDiv/StaffDiv during
the procurement process.
All third-party social media technologies are still subject to the standards and policies that govern web
communications. Terms of Service agreements reflect the ability of the government to legally do
business with a company (for a no-cost tool), but do not necessarily address privacy, security,
accessibility, records, etc. All of those must be evaluated by the relevant agency in the context of the how
the tool will be used. A signed TOS does not indicate that a tool meets these requirements and additional
considerations may be necessary.
• Learn more about federal-compatible Terms of Service agreements.
• Use this guide to negotiate a Terms of Service agreement with a vendor.
• Sign-up to receive e-mail updates when new tools are added to this page.

Tools with Signed Terms of Service
This list includes Third Party Websites and Applications (TPWAs) for which HHS has signed a federalcompatible TOS agreement, or for which the standard TOS have been cleared for use. The list below
also indicates if a Privacy Impact Assessment (PIA) is necessary for a given tool.
Tool

Function

TPWA PIA
required

4Q Survey.com/iPerceptions

satisfaction measurement tool

Amazon Appstore

Mobile app store

AddThis

bookmarking/sharing

yes

Apple iOS*

iphone, iPad, app development

no

https://www.hhs.gov/web/social-media/policies/tos/index.html

yes

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Asana

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Collaborative software; mobile- and web-based project
management

Bing*

search engine

no

bitly

bookmark, organize, share

yes

Blackberry App World

Blackberry app development

no

Blip.tv

video hosting/sharing

yes

Blogger

blogging

yes

CartoDB*

Government challenge platform

Challenge.gov*

gov contests/challenges platform

ChatWING*

Website/app chat client

ClassMarker*

online testing and training program

yes

Cyfe

All-in-one dashboard

no

Dialogue App

crowdsourcing and ideation

yes

Dipity

show multimedia in timelines

yes

Eventbrite*

event registration platform

yes

Facebook

social network

yes

Figure1

social media, photo sharing for doctors

yes

Flickr

photo sharing

yes

Flipboard

magazine format social network aggregation

FourSquare

location based software

no

GitHub*

collaborative software dev

yes

Google+

social networking platform

yes

Google Analytics

website analytics tool

no

Google Android Market

Android platform app development

no

https://www.hhs.gov/web/social-media/policies/tos/index.html

yes

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Google Blogger*

Blogging

Google FeedBurner

RSS feed

yes

Google Moderator

social commenting and discussion

yes

Google Visualization

display of multimedia, data

yes

Google Webmaster Tools

analytics and search engine optimization

yes

GovLoop*

knowledge network

yes

Hackpad*

Wiki and real-time collaborative documents

yes

HootSuite

social media dashboard

no

Hulu

video streaming

yes

IdeaScale*

users submit, vote, and comment on ideas

yes

IFTTT*

Use/create channel “recipes” for data integrations

Instagram*

photo sharing

yes

IntenseDebate

social commenting

yes

LinkedIn

professional networking

yes

MapBox

maps

no

Measured Voice*

social media productivity tool

no

Medium

blogging

yes

Meetup Everywhere

social networking platform

yes

Mendeley*

social networking platform

yes

MixedInk

wiki

yes

My.comMetrics*

tracking and benchmarking of blogs

no

MySpace

social Network

yes

News Genius*

Wiki & real-time collaborative documents

yes

OpenCalais

automates metadata generation

no

https://www.hhs.gov/web/social-media/policies/tos/index.html

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Plotly*

Graph and share data

Piktochart

infographic creation

no

Pinterest*

photo sharing

yes

POP

Prototyping on paper

No

Quora*

question and answer community website

yes

Screendoor*

Online forms

Scribd

document sharing

Slack*

Searchable team communication platform

SlideShare

PowerPoint & word doc sharing, webinars

Snapchat*

messaging app

Sniply*

Content Sharing

SocialOomph*

social media productivity tool

yes

Socialtext

internatl social networking

yes

SocialTwist/TAF4Free

bookmarking & sharing tool

yes

Socrata

formerly named blist; data display

no

SourceForge

open source software development & sharing

no

StackExchange

Question and answer communities

Yes

STCI/VenCorps

challenges, contests, and prizes tool

yes

Storify*

social media curation

yes

Stumbleupon

content discovery

yes

Survey Analytics

survey software

no

Survey Monkey*

survey tool

yes

Thunderclap*

Crowdspeaking Platform

yes

Tint*

social media aggregator

yes

https://www.hhs.gov/web/social-media/policies/tos/index.html

yes

yes

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Trello

Project management

no

TubeMongul

upload video once to and get analystics for top videos

no

Tumblr*

blogging

yes

Twitter*

micro blogging

yes

Vine*

video sharing service

yes

Wikispaces

collaboration

yes

Wordpress

blogging

yes

Yammer

microblogging

no

Yelp

crowd-sourced local reviews and social networking

no

YouTube

video hosting/sharing

yes

ZeeMaps

maps

no

Related Resources
• Model TOS Template for Negotiating (MS Word - 55 KB)
• HHS Enterprise Applications and Tools (Syndication, WCMS, GovDelivery, others)
• Accessibility Testing Results of Web2.0 Tools

Content created by Digital Communications Division (DCD)
Content last reviewed on June 7, 2017

https://www.hhs.gov/web/social-media/policies/tos/index.html

1/31/2018