OMB Mapping Cover Template_ARC Website_2020 to OMB
OMB Mapping Cover Template_ARC Website_2020 to OMB.xlsx
American Customer Satisfaction Index "Customer Satisfaction Surveys"
OMB Mapping Cover Template_ARC Website_2020 to OMB
OMB: 1090-0007
⚠️ Notice: This form may be outdated. More recent filings and information on OMB 1090-0007 can be found here:
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Survey: |
ARC Website 2020 |
IA#: |
22013 |
|
Date: |
9/1/2020 |
|
|
|
|
SURVEY TYPE: |
ARC Website User Satisfaction |
|
|
|
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Survey Q# |
Type# |
Type Topic |
Q1 |
Custom |
Respondent Background |
Q2 |
Custom |
Respondent Background |
Q3 |
Custom |
Respondent Background |
Q4 |
Custom |
Respondent Background |
Q5 |
Custom |
Respondent Background |
Q6 |
Custom |
Respondent Background |
Q7 |
Custom |
Respondent Background |
Q8 |
Custom |
Respondent Background |
Q9 |
Custom |
Respondent Background |
Q10 |
Custom |
Respondent Background |
Q11 |
Custom |
Respondent Background |
Q12 |
Custom |
Respondent Background |
Q13 |
Custom |
Respondent Background |
Q14 |
Custom |
Respondent Background |
Q15 |
Custom |
Respondent Background |
Q16 |
Custom |
Respondent Background |
Q17 |
Custom |
Respondent Background |
LF1 |
1 |
Look and Feel |
LF2 |
1 |
Look and Feel |
LF3 |
1 |
Look and Feel |
LF4 |
1 |
Look and Feel |
NAV1 |
2 |
Navigation |
NAV2 |
2 |
Navigation |
NAV3 |
2 |
Navigation |
NAV4 |
2 |
Navigation |
NAV5 |
2 |
Navigation |
NAV6 |
2 |
Navigation |
NAV7 |
2 |
Navigation |
SRCH1 |
3 |
Search |
SRCH2 |
3 |
Search |
SRCH3 |
3 |
Search |
SRCH4 |
3 |
Search |
CON1 |
5 |
Content |
CON2 |
5 |
Content |
CON3 |
5 |
Content |
CON4 |
5 |
Content |
CON5 |
5 |
Content |
CON6 |
5 |
Content |
PERF1 |
6 |
Site Performance |
PERF2 |
6 |
Site Performance |
PERF3 |
6 |
Site Performance |
PERF4 |
6 |
Site Performance |
PERF5 |
6 |
Site Performance |
CSI1 |
16 |
Satisfaction (ACSI Index) |
CSI2 |
16 |
Satisfaction (ACSI Index) |
CSI3 |
16 |
Satisfaction (ACSI Index) |
OM1 |
10 |
Future Behaviors |
OM2 |
10 |
Future Behaviors |
OM3 |
10 |
Future Behaviors |
OM4 |
10 |
Future Behaviors |
OM5 |
10 |
Future Behaviors |
EFF |
10 |
Future Behaviors |
Q18 |
Custom |
Suggested Improvements |
File Type | application/vnd.openxmlformats-officedocument.spreadsheetml.sheet |
File Modified | 0000-00-00 |
File Created | 0000-00-00 |