| Survey: |
National Weather Service (NWS) Online Survey |
| IA#: |
20269 A4 |
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| Date: |
9/27/2018 |
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| SURVEY TYPE: |
Relationship (Tab 4) |
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| Survey Q# |
Type# |
Type Topic |
| Q1 |
Custom |
Demographic/Respondent Background |
| Q2 |
Custom |
Screener |
| Q3 |
Custom |
Demographic/Respondent Background |
| Q4.1 |
2 |
Customer Service |
| Q4.2 |
2 |
Customer Service |
| Q4.3 |
4 |
Communications |
| Q4.4 |
4 |
Communications |
| Q5 |
Custom |
Suggested Improvements/Communications |
| Q6 |
4 |
Communications |
| Q7 |
4 |
Communications |
| Q8 |
Custom |
Website |
| Q9 |
Custom |
Website |
| Q10 |
Custom |
Suggested Improvements/Website |
| Q11.1 |
2 |
Customer Service |
| Q11.2 |
2 |
Customer Service |
| Q11.3 |
4 |
Communications |
| Q11.4 |
4 |
Communications |
| Q12 |
Custom |
Suggested Improvements/Communications |
| Q13 |
4 |
Communications |
| Q14 |
4 |
Communications |
| Q15 |
Custom |
Product/Information/Service Provided |
| Q16 |
7 |
Satisfaction (ACSI Index) |
| Q17 |
Custom |
Suggested Improvements |
| Q18 |
7 |
Satisfaction (ACSI Index) |
| Q19 |
7 |
Satisfaction (ACSI Index) |
| Q20 |
8 |
Future Behaviors |
| Q21 |
Custom |
Suggested Improvements |
| Q22 |
Custom |
Demographic/Respondent Background |
| Q23 |
Custom |
Demographic/Respondent Background |
| Q24 |
Custom |
Demographic/Respondent Background |
| Q25 |
Custom |
Demographic/Respondent Background |
| Q26 |
Custom |
Demographic/Respondent Background |