1090-0008 Survey Mapping Document USCIS CRC desktop

1090-0008 Survey Mapping Document USCIS CRC desktop.docx

E-Government Website Customer Satisfaction Surveys

1090-0008 Survey Mapping Document USCIS CRC desktop

OMB: 1090-0008

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Survey: CRC v2



 

IA#: 30681



 

Date: 06/29/2020



 






SURVEY TYPE:

Desktop

 







Survey Q#

Type#

Topic Type

 

1 Model Look and Feel - Appeal

2 Model Look and Feel - Balance

3 Model Look and Feel - Readability

4 Model Site Performance - Loading

5 Model Site Performance - Consistency

6 Model Site Performance - Completeness

7 Model Navigation - Organized

8 Model Navigation - Options

9 Model Navigation - Layout

10 Model Information Browsing - Sort

11 Model Information Browsing - Narrow

12 Model Information Browsing - Features

13 Model Site Information - Thoroughness

14 Model Site Information - Understandable

15 Model Site Information - Answers

16 Model Satisfaction - Overall

17 Model Satisfaction - Expectations

18 Model Satisfaction - Ideal

19 Model Return

20 Model Recommend Site

21 Model Primary Resource

22 Custom Frequency

23 Custom Changes

24 Custom Easier to find info

25 Custom Clicks

26 Custom Content flow

27 Custom Search filters

28 Custom Search filters helpful

29 Custom Source

30 Custom Other source

31 Custom Role

32 Custom Other role

33 Custom Area_new

34 Custom Reason

35 Custom Other reason

36 Custom Find info

37 Custom Info not found

38 Custom Do next

39 Custom Language

40 Custom Improvement

41 Custom Use social media

41 Custom Platforms

42 Custom Other platform

43 Custom Resource



File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorParrillo, Jeffrey Michael
File Modified0000-00-00
File Created2021-01-13

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