1090-0008 Survey Mapping Document weather.gov

1090-0008 Survey Mapping Document weather.gov.docx

E-Government Website Customer Satisfaction Surveys

1090-0008 Survey Mapping Document weather.gov

OMB: 1090-0008

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Survey:

weather.gov Desktop Informational




 

IA#:



 

Date: 2/1/2019



 





SURVEY TYPE:

Government – Desktop Informational

 





Survey Q#

Type#

Topic Type

 

1 Standard Satisfaction - Overall

2 Standard Satisfaction - Expectations

3 Standard Satisfaction - Ideal

4 Standard Site Performance Speed

5 Standard Site Performance Completeness

6 Standard Site Performance Responsive

7 Standard Look and Feel Appeal

8 Standard Look and Feel Spacing

9 Standard Look and Feel Readability

10 Standard Navigation Ease

11 Standard Navigation Layout

12 Standard Navigation Links

13 Standard Site Info - Relevance

14 Standard Site Info Thoroughness

15 Standard Site Info Readability

16 Standard Confidence in organization

16 Standard Return

17 Standard Recommend Organization

18 Standard Primary Resource

18 Standard Resource Emergency

19 Custom Visit Frequency

20 Custom Primary Reason

20 Custom Specify Primary Reason

21 Custom Do Next

22 Custom Role

23 Custom Describe Role

24 Custom Visit Reason

25 Custom Other Source

26 Custom Gov Delivery Email

27 Custom Other Website

28 Custom Primary Navigation Route

29 Custom Other Primary Navigation Route

30 Custom Navigation Tools

33 Custom Search Experience

34 Custom Search issue

35 Custom Search terms

36 Custom Navigation experience

37 Custom Other navigation experiences

38 Custom Specific links that didn’t correctly route

39 Custom Specific links difficult to understand

40 Custom Preferred Method.

41 Custom What add. Info would you like available

49 Custom Age

51 Custom Location

52 Custom Improvement recommendation of site







File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorParrillo, Jeffrey Michael
File Modified0000-00-00
File Created2021-01-15

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