Survey: |
U.S. Mint |
|
IA#: |
20807 A0 |
|
Date: |
1/16/2019 |
|
|
|
|
SURVEY TYPE: |
Relationship (tab 4) |
|
|
|
|
Survey Q# |
Type# |
Type Topic |
1 |
Standard |
Site Performance - Speed |
2 |
Standard |
Site Performance - Completeness |
3 |
Standard |
Site Performance -Responsiveness |
4 |
Standard |
Look and Feel - Appeal |
5 |
Standard |
Look and Feel - Spacing |
6 |
Standard |
Look and Feel - Legibility |
7 |
Standard |
Product Finding - Ease |
8 |
Standard |
Product Finding - Categories |
9 |
Standard |
Product Finding - Filtering |
10 |
Standard |
Merchandise - Meet Needs |
11 |
Standard |
Merchandise - Variety |
12 |
Standard |
Merchandise - Preferences |
13 |
Standard |
Product Descriptions - Essential Information |
14 |
Standard |
Product Descriptions - Clarity |
15 |
Standard |
Product Descriptions - Images |
16 |
Standard |
Satisfaction - Overall |
17 |
Standard |
Satisfaction - Expectations |
18 |
Standard |
Satisfaction - Ideal |
19 |
Standard |
Return |
20 |
Standard |
Purchase Online |
21 |
Standard |
Purchase Offline |
22 |
Standard |
Recommend |
23 |
Custom |
Best Describes |
24 |
Custom |
Reason for Collecting Coins |
25 |
Custom |
Time Collecting |
26 |
Custom |
How Purchase Coins |
27 |
Custom |
Reason for Visit |
28 |
Custom |
OTS_Reason for Visit |
29 |
Custom |
Coin Product Info |
30 |
Custom |
OTS_Coin Product Info |
31 |
Custom |
Coin Type |
32 |
Custom |
Customer Service |
33 |
Custom |
OTS_Customer Service |
34 |
Custom |
Purchase Timing |
35 |
Custom |
Add Item to Cart |
36 |
Custom |
Checkout |
37 |
Custom |
Checkout Success |
38 |
Custom |
OE_Checkout Difficult |
39 |
Custom |
Make a Purchase |
40 |
Custom |
Purchase Quantity |
41 |
Custom |
Times Purchased from Mint |
42 |
Custom |
Previous Purchases |
43 |
Custom |
First Purchase |
44 |
Custom |
OTS_First Purchase |
45 |
Custom |
Most Recent Purchase |
46 |
Custom |
Purchase Why Not |
47 |
Custom |
OTS_Purchase Why Not |
48 |
Custom |
OE_Still Deciding |
49 |
Custom |
OE_Additional Info |
50 |
Custom |
OE_Issues |
51 |
Custom |
OE_Technical Error |
52 |
Custom |
Accomplish Task |
53 |
Custom |
OE_Why Not Accomplish |
54 |
Custom |
Do Next |
55 |
Custom |
Visit Frequency |
56 |
Custom |
Site Awareness |
57 |
Custom |
OTS_Site Awareness |
58 |
Custom |
How Interact with Site |
59 |
Custom |
OTS_Interact with Site |
60 |
Custom |
Age |
61 |
Custom |
Gender |
62 |
Custom |
Income |
63 |
Custom |
OE_Improvements |
Survey: |
U.S. Mint |
|
IA#: |
20807 A0 |
|
Date: |
1/16/2019 |
|
|
|
|
SURVEY TYPE: |
Relationship (tab 4) |
|
|
|
|
Survey Q# |
Type# |
Type Topic |
1 |
Standard |
Site Performance - Speed |
2 |
Standard |
Site Performance - Completeness |
3 |
Standard |
Site Performance -Responsiveness |
4 |
Standard |
Look and Feel - Appeal |
5 |
Standard |
Look and Feel - Spacing |
6 |
Standard |
Look and Feel - Legibility |
7 |
Standard |
Product Finding - Ease |
8 |
Standard |
Product Finding - Categories |
9 |
Standard |
Product Finding - Filtering |
10 |
Standard |
Merchandise - Meet Needs |
11 |
Standard |
Merchandise - Variety |
12 |
Standard |
Merchandise - Preferences |
13 |
Standard |
Product Descriptions - Essential Information |
14 |
Standard |
Product Descriptions - Clarity |
15 |
Standard |
Product Descriptions - Images |
16 |
Standard |
Satisfaction - Overall |
17 |
Standard |
Satisfaction - Expectations |
18 |
Standard |
Satisfaction - Ideal |
19 |
Standard |
Return |
20 |
Standard |
Purchase Online Mobile |
21 |
Standard |
Purchase Offline |
22 |
Standard |
Recommend |
23 |
Custom |
Best Describes |
24 |
Custom |
Reason for Collecting Coins |
25 |
Custom |
Time Collecting |
26 |
Custom |
How Purchase Coins |
27 |
Custom |
Reason for Visit |
28 |
Custom |
OTS_Reason for Visit |
29 |
Custom |
Coin Product Info |
30 |
Custom |
OTS_Coin Product Info |
31 |
Custom |
Coin Type |
32 |
Custom |
Customer Service |
33 |
Custom |
OTS_Customer Service |
34 |
Custom |
Purchase Timing |
35 |
Custom |
Add Item to Cart |
36 |
Custom |
Checkout |
37 |
Custom |
Checkout Success |
38 |
Custom |
OE_Checkout Difficult |
39 |
Custom |
Make a Purchase |
40 |
Custom |
Purchase Quantity |
41 |
Custom |
Times Purchased from Mint |
42 |
Custom |
Previous Purchases |
43 |
Custom |
First Purchase |
44 |
Custom |
OTS_First Purchase |
45 |
Custom |
Most Recent Purchase |
46 |
Custom |
Purchase Why Not |
47 |
Custom |
OTS_Purchase Why Not |
48 |
Custom |
OE_Technical Error |
49 |
Custom |
Accomplish Task |
50 |
Custom |
OE_Why Not Accomplish |
51 |
Custom |
Do Next |
52 |
Custom |
Visit Frequency |
53 |
Custom |
Site Awareness |
54 |
Custom |
OTS_Site Awareness |
55 |
Custom |
Age |
56 |
Custom |
Gender |
57 |
Custom |
Income |
58 |
Custom |
OE_Improvements |