| Survey: | U.S. Mint | 
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		| IA#: | 20807 A0 | 
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		| Date: | 1/16/2019 | 
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		| SURVEY TYPE: | Relationship (tab 4) | 
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		| 
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		| Survey Q# | Type# | Type Topic | 
	
		| 1 | Standard | Site Performance - Speed | 
	
		| 2 | Standard | Site Performance - Completeness | 
	
		| 3 | Standard | Site Performance -Responsiveness | 
	
		| 4 | Standard | Look and Feel - Appeal | 
	
		| 5 | Standard | Look and Feel - Spacing | 
	
		| 6 | Standard | Look and Feel - Legibility | 
	
		| 7 | Standard | Product Finding - Ease | 
	
		| 8 | Standard | Product Finding - Categories | 
	
		| 9 | Standard | Product Finding - Filtering | 
	
		| 10 | Standard | Merchandise - Meet Needs | 
	
		| 11 | Standard | Merchandise - Variety | 
	
		| 12 | Standard | Merchandise - Preferences | 
	
		| 13 | Standard | Product Descriptions - Essential Information | 
	
		| 14 | Standard | Product Descriptions - Clarity | 
	
		| 15 | Standard | Product Descriptions - Images | 
	
		| 16 | Standard | Satisfaction - Overall | 
	
		| 17 | Standard | Satisfaction - Expectations | 
	
		| 18 | Standard | Satisfaction - Ideal | 
	
		| 19 | Standard | Return | 
	
		| 20 | Standard | Purchase Online | 
	
		| 21 | Standard | Purchase Offline | 
	
		| 22 | Standard | Recommend | 
	
		| 23 | Custom | Best Describes | 
	
		| 24 | Custom | Reason for Collecting Coins | 
	
		| 25 | Custom | Time Collecting | 
	
		| 26 | Custom | How Purchase Coins | 
	
		| 27 | Custom | Reason for Visit | 
	
		| 28 | Custom | OTS_Reason for Visit | 
	
		| 29 | Custom | Coin Product Info | 
	
		| 30 | Custom | OTS_Coin Product Info | 
	
		| 31 | Custom | Coin Type | 
	
		| 32 | Custom | Customer Service | 
	
		| 33 | Custom | OTS_Customer Service | 
	
		| 34 | Custom | Purchase Timing | 
	
		| 35 | Custom | Add Item to Cart | 
	
		| 36 | Custom | Checkout | 
	
		| 37 | Custom | Checkout Success | 
	
		| 38 | Custom | OE_Checkout Difficult | 
	
		| 39 | Custom | Make a Purchase | 
	
		| 40 | Custom | Purchase Quantity | 
	
		| 41 | Custom | Times Purchased from Mint | 
	
		| 42 | Custom | Previous Purchases | 
	
		| 43 | Custom | First Purchase | 
	
		| 44 | Custom | OTS_First Purchase | 
	
		| 45 | Custom | Most Recent Purchase | 
	
		| 46 | Custom | Purchase Why Not | 
	
		| 47 | Custom | OTS_Purchase Why Not | 
	
		| 48 | Custom | OE_Still Deciding | 
	
		| 49 | Custom | OE_Additional Info | 
	
		| 50 | Custom | OE_Issues | 
	
		| 51 | Custom | OE_Technical Error | 
	
		| 52 | Custom | Accomplish Task | 
	
		| 53 | Custom | OE_Why Not Accomplish | 
	
		| 54 | Custom | Do Next | 
	
		| 55 | Custom | Visit Frequency | 
	
		| 56 | Custom | Site Awareness | 
	
		| 57 | Custom | OTS_Site Awareness | 
	
		| 58 | Custom | How Interact with Site | 
	
		| 59 | Custom | OTS_Interact with Site | 
	
		| 60 | Custom | Age | 
	
		| 61 | Custom | Gender | 
	
		| 62 | Custom | Income | 
	
		| 63 | Custom | OE_Improvements | 
	
	
	
	
		| Survey: | U.S. Mint | 
 | 
	
		| IA#: | 20807 A0 | 
 | 
	
		| Date: | 1/16/2019 | 
 | 
	
		| 
 | 
 | 
 | 
	
		| SURVEY TYPE: | Relationship (tab 4) | 
 | 
	
		| 
 | 
 | 
 | 
	
		| Survey Q# | Type# | Type Topic | 
	
		| 1 | Standard | Site Performance - Speed | 
	
		| 2 | Standard | Site Performance - Completeness | 
	
		| 3 | Standard | Site Performance -Responsiveness | 
	
		| 4 | Standard | Look and Feel - Appeal | 
	
		| 5 | Standard | Look and Feel - Spacing | 
	
		| 6 | Standard | Look and Feel - Legibility | 
	
		| 7 | Standard | Product Finding - Ease | 
	
		| 8 | Standard | Product Finding - Categories | 
	
		| 9 | Standard | Product Finding - Filtering | 
	
		| 10 | Standard | Merchandise - Meet Needs | 
	
		| 11 | Standard | Merchandise - Variety | 
	
		| 12 | Standard | Merchandise - Preferences | 
	
		| 13 | Standard | Product Descriptions - Essential Information | 
	
		| 14 | Standard | Product Descriptions - Clarity | 
	
		| 15 | Standard | Product Descriptions - Images | 
	
		| 16 | Standard | Satisfaction - Overall | 
	
		| 17 | Standard | Satisfaction - Expectations | 
	
		| 18 | Standard | Satisfaction - Ideal | 
	
		| 19 | Standard | Return | 
	
		| 20 | Standard | Purchase Online Mobile | 
	
		| 21 | Standard | Purchase Offline | 
	
		| 22 | Standard | Recommend | 
	
		| 23 | Custom | Best Describes | 
	
		| 24 | Custom | Reason for Collecting Coins | 
	
		| 25 | Custom | Time Collecting | 
	
		| 26 | Custom | How Purchase Coins | 
	
		| 27 | Custom | Reason for Visit | 
	
		| 28 | Custom | OTS_Reason for Visit | 
	
		| 29 | Custom | Coin Product Info | 
	
		| 30 | Custom | OTS_Coin Product Info | 
	
		| 31 | Custom | Coin Type | 
	
		| 32 | Custom | Customer Service | 
	
		| 33 | Custom | OTS_Customer Service | 
	
		| 34 | Custom | Purchase Timing | 
	
		| 35 | Custom | Add Item to Cart | 
	
		| 36 | Custom | Checkout | 
	
		| 37 | Custom | Checkout Success | 
	
		| 38 | Custom | OE_Checkout Difficult | 
	
		| 39 | Custom | Make a Purchase | 
	
		| 40 | Custom | Purchase Quantity | 
	
		| 41 | Custom | Times Purchased from Mint | 
	
		| 42 | Custom | Previous Purchases | 
	
		| 43 | Custom | First Purchase | 
	
		| 44 | Custom | OTS_First Purchase | 
	
		| 45 | Custom | Most Recent Purchase | 
	
		| 46 | Custom | Purchase Why Not | 
	
		| 47 | Custom | OTS_Purchase Why Not | 
	
		| 48 | Custom | OE_Technical Error | 
	
		| 49 | Custom | Accomplish Task | 
	
		| 50 | Custom | OE_Why Not Accomplish | 
	
		| 51 | Custom | Do Next | 
	
		| 52 | Custom | Visit Frequency | 
	
		| 53 | Custom | Site Awareness | 
	
		| 54 | Custom | OTS_Site Awareness | 
	
		| 55 | Custom | Age | 
	
		| 56 | Custom | Gender | 
	
		| 57 | Custom | Income | 
	
		| 58 | Custom | OE_Improvements |