| Survey: |
U.S. Mint |
|
| IA#: |
20807 A0 |
|
| Date: |
1/16/2019 |
|
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|
| SURVEY TYPE: |
Relationship (tab 4) |
|
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|
| Survey Q# |
Type# |
Type Topic |
| 1 |
Standard |
Site Performance - Speed |
| 2 |
Standard |
Site Performance - Completeness |
| 3 |
Standard |
Site Performance -Responsiveness |
| 4 |
Standard |
Look and Feel - Appeal |
| 5 |
Standard |
Look and Feel - Spacing |
| 6 |
Standard |
Look and Feel - Legibility |
| 7 |
Standard |
Product Finding - Ease |
| 8 |
Standard |
Product Finding - Categories |
| 9 |
Standard |
Product Finding - Filtering |
| 10 |
Standard |
Merchandise - Meet Needs |
| 11 |
Standard |
Merchandise - Variety |
| 12 |
Standard |
Merchandise - Preferences |
| 13 |
Standard |
Product Descriptions - Essential Information |
| 14 |
Standard |
Product Descriptions - Clarity |
| 15 |
Standard |
Product Descriptions - Images |
| 16 |
Standard |
Satisfaction - Overall |
| 17 |
Standard |
Satisfaction - Expectations |
| 18 |
Standard |
Satisfaction - Ideal |
| 19 |
Standard |
Return |
| 20 |
Standard |
Purchase Online |
| 21 |
Standard |
Purchase Offline |
| 22 |
Standard |
Recommend |
| 23 |
Custom |
Best Describes |
| 24 |
Custom |
Reason for Collecting Coins |
| 25 |
Custom |
Time Collecting |
| 26 |
Custom |
How Purchase Coins |
| 27 |
Custom |
Reason for Visit |
| 28 |
Custom |
OTS_Reason for Visit |
| 29 |
Custom |
Coin Product Info |
| 30 |
Custom |
OTS_Coin Product Info |
| 31 |
Custom |
Coin Type |
| 32 |
Custom |
Customer Service |
| 33 |
Custom |
OTS_Customer Service |
| 34 |
Custom |
Purchase Timing |
| 35 |
Custom |
Add Item to Cart |
| 36 |
Custom |
Checkout |
| 37 |
Custom |
Checkout Success |
| 38 |
Custom |
OE_Checkout Difficult |
| 39 |
Custom |
Make a Purchase |
| 40 |
Custom |
Purchase Quantity |
| 41 |
Custom |
Times Purchased from Mint |
| 42 |
Custom |
Previous Purchases |
| 43 |
Custom |
First Purchase |
| 44 |
Custom |
OTS_First Purchase |
| 45 |
Custom |
Most Recent Purchase |
| 46 |
Custom |
Purchase Why Not |
| 47 |
Custom |
OTS_Purchase Why Not |
| 48 |
Custom |
OE_Still Deciding |
| 49 |
Custom |
OE_Additional Info |
| 50 |
Custom |
OE_Issues |
| 51 |
Custom |
OE_Technical Error |
| 52 |
Custom |
Accomplish Task |
| 53 |
Custom |
OE_Why Not Accomplish |
| 54 |
Custom |
Do Next |
| 55 |
Custom |
Visit Frequency |
| 56 |
Custom |
Site Awareness |
| 57 |
Custom |
OTS_Site Awareness |
| 58 |
Custom |
How Interact with Site |
| 59 |
Custom |
OTS_Interact with Site |
| 60 |
Custom |
Age |
| 61 |
Custom |
Gender |
| 62 |
Custom |
Income |
| 63 |
Custom |
OE_Improvements |