| Survey: |
BLS |
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| IA#: |
30634 Amend 4 |
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| Date: |
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| SURVEY TYPE: |
Relationship (tab 4) |
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| Survey Q# |
Type# |
Type Topic |
| 1 |
Standard |
Look and Feel - Appeal |
| 2 |
Standard |
Look and Feel - Balance |
| 3 |
Standard |
Look and Feel - Readability |
| 4 |
Standard |
Site Performance - Loading |
| 5 |
Standard |
Site Performance - Consistency |
| 6 |
Standard |
Site Performance - Completeness |
| 7 |
Standard |
Navigation - Organized |
| 8 |
Standard |
Navigation - Options |
| 9 |
Standard |
Navigation - Layout |
| 10 |
Standard |
Information Browsing - Sort |
| 11 |
Standard |
Information Browsing - Narrow |
| 12 |
Standard |
Information Browsing - Features |
| 13 |
Standard |
Site Information - Thoroughness |
| 14 |
Standard |
Site Information - Understandable |
| 15 |
Standard |
Site Information - Answers |
| 16 |
Standard |
Satisfaction - Overall |
| 17 |
Standard |
Satisfaction - Expectations |
| 18 |
Standard |
Satisfaction - Ideal |
| 19 |
Standard |
Confidence |
| 20 |
Standard |
Return |
| 21 |
Standard |
Recommend |
| 22 |
Custom |
Primary info seeking |
| 23 |
Custom |
Other primary info |
| 24 |
Custom |
Found Info |
| 25 |
Custom |
Email cannot find |
| 26 |
Custom |
How found info |
| 27 |
Custom |
Other how found info |
| 28 |
Custom |
Navigation Experience |
| 29 |
Custom |
Other navigation experience |
| 30 |
Custom |
Use search |
| 31 |
Custom |
Search experience |
| 32 |
Custom |
Issues with search results |
| 33 |
Custom |
Sat with BLS products and info |
| 34 |
Custom |
Info understandable |
| 35 |
Custom |
Visit Frequency |
| 36 |
Custom |
Best describes |
| 37 |
Custom |
Describes student |
| 38 |
Custom |
Describes educator |
| 39 |
Custom |
Describes academic |
| 40 |
Custom |
Describes professional |
| 41 |
Custom |
Describes Citizen |
| 42 |
Custom |
Other best describes |
| 43 |
Custom |
Other suggestions |