Survey: |
OWH NWHIC |
|
IA#: |
30660 Amend 3 |
|
Date: |
|
|
|
|
|
SURVEY TYPE: |
Relationship (tab 4) |
|
|
|
|
Survey Q# |
Type# |
Type Topic |
1 |
Standard |
Look and Feel - Appeal |
2 |
Standard |
Look and Feel - Balance |
3 |
Standard |
Look and Feel - Readability |
4 |
Standard |
Site Performance - Loading |
5 |
Standard |
Site Performance - Consistency |
6 |
Standard |
Site Performance - Completeness |
7 |
Standard |
Navigation - Organized |
8 |
Standard |
Navigation - Options |
9 |
Standard |
Navigation - Layout |
10 |
Standard |
Information Browsing - Sort |
11 |
Standard |
Information Browsing - Narrow |
12 |
Standard |
Information Browsing - Features |
13 |
Standard |
Site Information - Thoroughness |
14 |
Standard |
Site Information - Understandable |
15 |
Standard |
Site Information - Answers |
16 |
Standard |
Satisfaction - Overall |
17 |
Standard |
Satisfaction - Expectations |
18 |
Standard |
Satisfaction - Ideal |
19 |
Standard |
Return |
20 |
Standard |
Recommend |
21 |
Standard |
Primary Resource |
22 |
Custom |
Frequency of Visit |
23 |
Custom |
Describes |
24 |
Custom |
Other |
25 |
Custom |
Reason for Visit |
26 |
Custom |
Other Reason for Visit |
27 |
Custom |
OE_NWHW_describe info |
28 |
Custom |
Used Search |
29 |
Custom |
Search Experience |
30 |
Custom |
Other Search Issue |
31 |
Custom |
Navigation Experience |
32 |
Custom |
Other Navigation Difficulty |
33 |
Custom |
Found Info |
34 |
Custom |
Information Seeking |
35 |
Custom |
Chat Use_likelihood |
36 |
Custom |
OE_Chat usage |
37 |
Custom |
Improvements |
38 |
Custom |
Emails |
Survey: |
OWH NWHIC |
|
IA#: |
30660 Amend 3 |
|
Date: |
|
|
|
|
|
SURVEY TYPE: |
Relationship (tab 4) |
|
|
|
|
Survey Q# |
Type# |
Type Topic |
1 |
Standard |
Satisfaction - Overall |
2 |
Standard |
Satisfaction - Expectations |
3 |
Standard |
Satisfaction - Ideal |
4 |
Standard |
Return |
5 |
Standard |
Recommend |
6 |
Standard |
Primary Resource |
7 |
Standard |
Look and Feel - Appeal |
8 |
Standard |
Look and Feel - Balance |
9 |
Standard |
Look and Feel - Readability |
10 |
Standard |
Site Performance - Loading |
11 |
Standard |
Site Performance - Consistency |
12 |
Standard |
Site Performance - Completeness |
13 |
Standard |
Navigation - Organized |
14 |
Standard |
Navigation - Options |
15 |
Standard |
Navigation - Layout |
16 |
Standard |
Information Browsing - Sort |
17 |
Standard |
Information Browsing - Narrow |
18 |
Standard |
Information Browsing - Features |
19 |
Standard |
Site Information - Thoroughness |
20 |
Standard |
Site Information - Understandable |
21 |
Standard |
Site Information - Answers |
22 |
Custom |
Frequency of Visit |
23 |
Custom |
Describes |
24 |
Custom |
Other |
25 |
Custom |
Reason for Visit |
26 |
Custom |
Other Reason for Visit |
27 |
Custom |
OE_NWHW_describe info |
28 |
Custom |
Used Search |
29 |
Custom |
Search Experience |
30 |
Custom |
Other Search Issue |
31 |
Custom |
Navigation Experience |
32 |
Custom |
Other Navigation Difficulty |
33 |
Custom |
Found Info |
34 |
Custom |
Information Seeking |
35 |
Custom |
Chat Use_likelihood |
36 |
Custom |
OE_Chat usage |
37 |
Custom |
Improvements |
38 |
Custom |
Emails |
Survey: |
OWH NWHIC |
|
IA#: |
30660 Amend 3 |
|
Date: |
|
|
|
|
|
SURVEY TYPE: |
Relationship (tab 4) |
|
|
|
|
Survey Q# |
Type# |
Type Topic |
1 |
Standard |
Look and Feel - Appeal |
2 |
Standard |
Look and Feel - Balance |
3 |
Standard |
Look and Feel - Readability |
4 |
Standard |
Site Performance - Loading |
5 |
Standard |
Site Performance - Consistency |
6 |
Standard |
Site Performance - Completeness |
7 |
Standard |
Navigation - Organized |
8 |
Standard |
Navigation - Options |
9 |
Standard |
Navigation - Layout |
10 |
Standard |
Information Browsing - Sort |
11 |
Standard |
Information Browsing - Narrow |
12 |
Standard |
Information Browsing - Features |
13 |
Standard |
Site Information - Thoroughness |
14 |
Standard |
Site Information - Understandable |
15 |
Standard |
Site Information - Answers |
16 |
Standard |
Satisfaction - Overall |
17 |
Standard |
Satisfaction - Expectations |
18 |
Standard |
Satisfaction - Ideal |
19 |
Standard |
Return |
20 |
Standard |
Recommend (NPS) |
21 |
Standard |
Primary Resource |
22 |
Custom |
Visit Frequency |
23 |
Custom |
Role |
24 |
Custom |
Role - Other |
25 |
Custom |
Primary Looking For |
26 |
Custom |
Primary Looking For - Other |
27 |
Custom |
Health Week Not Useful |
28 |
Custom |
Search Use |
29 |
Custom |
Search Experience |
30 |
Custom |
Search Issue - Other |
31 |
Custom |
Navigation Experience |
32 |
Custom |
Navigation Experience - Other |
33 |
Custom |
Find Looking For |
34 |
Custom |
What Looking For |
35 |
Custom |
Use Chat |
36 |
Custom |
Use Chat Other |
37 |
Custom |
Images Represent |
38 |
Custom |
Info Understand |
39 |
Custom |
Translation Accuracy |
40 |
Custom |
Spanish Trans |
41 |
Custom |
Spanish Trans Other |
42 |
Custom |
Info for self |
43 |
Custom |
Easy Find Spanish |
44 |
Custom |
Easy Change Language |
45 |
Custom |
Prefer Language |
46 |
Custom |
Health Topics Interest |
47 |
Custom |
Other Health Info |
48 |
Custom |
Improve |
49 |
Custom |
Email |
Survey: |
OWH NWHIC |
|
IA#: |
30660 Amend 3 |
|
Date: |
|
|
|
|
|
SURVEY TYPE: |
Relationship (tab 4) |
|
|
|
|
Survey Q# |
Type# |
Type Topic |
1 |
Standard |
Look and Feel - Appeal |
2 |
Standard |
Look and Feel - Balance |
3 |
Standard |
Look and Feel - Readability |
4 |
Standard |
Site Performance - Loading |
5 |
Standard |
Site Performance - Consistency |
6 |
Standard |
Site Performance - Completeness |
7 |
Standard |
Navigation - Organized |
8 |
Standard |
Navigation - Options |
9 |
Standard |
Navigation - Layout |
10 |
Standard |
Information Browsing - Sort |
11 |
Standard |
Information Browsing - Narrow |
12 |
Standard |
Information Browsing - Features |
13 |
Standard |
Site Information - Thoroughness |
14 |
Standard |
Site Information - Understandable |
15 |
Standard |
Site Information - Answers |
16 |
Standard |
Satisfaction - Overall |
17 |
Standard |
Satisfaction - Expectations |
18 |
Standard |
Satisfaction - Ideal |
19 |
Standard |
Return |
20 |
Standard |
Recommend |
21 |
Standard |
Primary Resource |
22 |
Custom |
Frequency of Visit |
23 |
Custom |
Reason for visit |
24 |
Custom |
Found Info |
25 |
Custom |
Topic Area Difficulty |
26 |
Custom |
Used Search |
27 |
Custom |
Search Experience |
28 |
Custom |
Navigation Experience |
29 |
Custom |
Health Information Source |
30 |
Custom |
Age |
31 |
Custom |
Twitter |
32 |
Custom |
More Site Features |
33 |
Custom |
Type of Health Information |
Survey: |
OWH NWHIC |
|
IA#: |
30660 Amend 3 |
|
Date: |
|
|
|
|
|
SURVEY TYPE: |
Relationship (tab 4) |
|
|
|
|
Survey Q# |
Type# |
Type Topic |
1 |
Standard |
Look and Feel - Appeal |
2 |
Standard |
Look and Feel - Balance |
3 |
Standard |
Look and Feel - Readability |
4 |
Standard |
Site Performance - Loading |
5 |
Standard |
Site Performance - Consistency |
6 |
Standard |
Site Performance - Completeness |
7 |
Standard |
Navigation - Organized |
8 |
Standard |
Navigation - Options |
9 |
Standard |
Navigation - Layout |
10 |
Standard |
Information Browsing - Sort |
11 |
Standard |
Information Browsing - Narrow |
12 |
Standard |
Information Browsing - Features |
13 |
Standard |
Site Information - Thoroughness |
14 |
Standard |
Site Information - Understandable |
15 |
Standard |
Site Information - Answers |
16 |
Standard |
Satisfaction - Overall |
17 |
Standard |
Satisfaction - Expectations |
18 |
Standard |
Satisfaction - Ideal |
19 |
Standard |
Return |
20 |
Standard |
Recommend |
21 |
Standard |
Primary Resource |
22 |
Custom |
Frequency of Visit |
23 |
Custom |
Reason for visit |
24 |
Custom |
Found Info |
25 |
Custom |
Topic Area Difficulty |
26 |
Custom |
Used Search |
27 |
Custom |
Search Experience |
28 |
Custom |
Navigation Experience |
29 |
Custom |
Health Information Source |
30 |
Custom |
Age |
31 |
Custom |
Twitter |
32 |
Custom |
More Site Features |
33 |
Custom |
Type of Health Information |