30660 Q_GirlsHealthV3_Mobile_Browse_20170808

---

Overview

Welcome and Thank You Text
Current Model Qsts
Current Custom Qsts

---

Sheet 1: Welcome and Thank You Text

Welcome and Thank You Text
	Welcome Text			Thank You Text
	Thank you for visiting girlshealth.gov. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve. Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible.			Thank you for taking our survey - and for helping us serve you better. We appreciate your input!

---

Sheet 2: Current Model Qsts

Model Name	Girls Health Mobile					Red & Strike-Through: Delete
Model ID	RZ0BBZEhddoQMYYVoNh0Yw4C					Underlined & Italicized: Re-order
Partitioned	2MQ					Pink: Addition
Date	7/23/2015					Blue: Reword
Model questions utilize the Foresee methodology to determine scores and impacts
		ELEMENTS (drivers of satisfaction)			CUSTOMER SATISFACTION			FUTURE BEHAVIORS	FPI
	MQ Label			MQ Label			MQ Label		Y?
		Look and Feel (1=Poor, 10=Excellent, Don't Know)			Satisfaction			Return (1=Very Unlikely, 10=Very Likely)
1	Look and Feel - Appeal	Please rate the visual appeal of this site.	16	Satisfaction - Overall	What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied)	19	Return	How likely are you to return to this site?
2	Look and Feel - Balance	Please rate the balance of graphics and text on this site.	17	Satisfaction - Expectations	How well does this site meet your expectations? (1=Falls Short, 10=Exceeds)			Recommend (1=Very Unlikely, 10=Very Likely)
3	Look and Feel - Readability	Please rate the readability of the pages on this site.	18	Satisfaction - Ideal	How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close)	20	Recommend	How likely are you to say good things about this site?
		Site Performance (1=Poor, 10=Excellent, Don't Know)						Primary Resource (1=Very Unlikely, 10=Very Likely)
4	Site Performance - Loading	Please rate how quickly pages load on this site.				21	Primary Resource	How likely are you to use this site more than other sites for health information about girls?
5	Site Performance - Consistency	Please rate the consistency of speed from page to page on this site.
6	Site Performance - Completeness	Please rate how completely the page content loads on this site.
		Navigation (1=Poor, 10=Excellent, Don't Know)
7	Navigation - Organized	Please rate how well the site is organized.
8	Navigation - Options	Please rate the options available for navigating this site.
9	Navigation - Layout	Please rate how well the site layout helps you find what you need.
		Information Browsing (1=Poor, 10=Excellent, Don't Know)
10	Information Browsing - Sort	Please rate the ability to sort information by criteria that are important to you on this site.
11	Information Browsing - Narrow	Please rate the ability to narrow choices to find the information you are looking for on this site.
12	Information Browsing - Features	Please rate how well the features on the site help you find the information you need.
		Site Information (1=Poor, 10=Excellent, Don't Know)
13	Site Information - Thoroughness	Please rate the thoroughness of information provided on this site.
14	Site Information - Understandable	Please rate how understandable this site’s information is.
15	Site Information - Answers	Please rate how well the site’s information provides answers to your questions.

---

Sheet 3: Current Custom Qsts

Model Name	GirlsHealth Mobile					Red & Strike-Through: Delete
Model ID	RZ0BBZEhddoQMYYVoNh0Yw4C					Underlined & Italicized: Re-order
Partitioned	2MQ					Pink: Addition
Date	1/6/2015					Blue: Reword
Model ID CUSTOM QUESTION LIST
QID (Group ID)	QUESTION META TAG	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions	CQ Label
ESK6017Q001			How often do you visit this site?	Daily or almost daily		Drop down, select one	Single	Y		Frequency of Visit
				Two to three times a week
				About once a week
				Two to three times a month
				About once a month
				Once every two or three months
				Every 6 months or less
				First time
ESK6017Q002			What were you primarily looking for on this site?	Learn about general girls’ health and the body		Radio button, one-up vertical	S	Y	Randomize	Reason for visit
				Learn about fitness and nutrition
				Learn about relationships
				Learn about drugs, alcohol, and smoking
				Learn about feelings/confidence/stress
				Learn about bullying
				Games/quizzes/activities
				Health terms glossary
				Girls’ health publications to order or download and print
				Just browsing/nothing specific
				Other					Anchor Answer Choice
ESK6017Q003			Did you find the information you were looking for today?	Yes		Drop down, select one	S	Y	Skip Logic Group*	Found Info
				Kind of/partially	A
				Not yet/still looking	A
				No	A
				I wasn't looking for anything in particular / I'm just browsing
ESK6017Q004		A	In which topic areas did you have difficulty finding information?	Menstrual cycle/period		Checkbox, one-up vertical	M	Y	Skip Logic Group*	Topic Area Difficulty
				Bullying
				Body/body changes
				Fitness/exercise					Randomize
				Drugs, alcohol and smoking
				Friend relationships
				Dating relationships
				Puberty
				Depression
				Nutrition
				Teen Survival Guide
				Your Feelings
				Safety
				Illness and disability
				Your Future
				Environmental health
				Topics/resources for educators
				Topics/resources for parents/caregiver
				None of the above					Mutually Exclusive
ESK6017Q005			Did you use the search feature during your visit today?	Yes	B	Radio button, one-up vertical	S	Y		Used Search
				No
				Don't recall
ESK6017Q006		B	Please tell us about your experience with the site's search feature today. (Please select all that apply.)	Search results were helpful		Checkbox, one-up vertical	M	Y	Mutually Exclusive	Search Experience
				Results were not relevant/not what I wanted					Skip Logic Group
				Too many results/I needed to refine my search
				Not enough results
				Returned NO results
				Received error message(s)
				Search speed was too slow
				I experienced a different search issue
ESK6017Q007			How would you describe your navigation experience on this site today? (Please select all that apply.)	I had no difficulty navigating or browsing on the site		Checkbox, one-up vertical	M	Y	Mutually Exclusive	Navigation Experience
				Links often did not take me where I expected
				Had difficulty finding relevant information
				Links/labels are difficult to understand
				Too many links/navigational options to choose from
				Had technical difficulties (error messages, broken links, etc.)
				Could not navigate back to previous information
				I had a navigation difficulty not listed above
ESK6017Q008			If you have a question about health, where do you usually get your information?	Parent		Radio button, one-up vertical	S	Y		Health Information Source
				Teacher
				School Counselor
				Books					Randomize
				Brochures
				Friends and relatives
				Doctor
				Internet
				Magazines
				Newspapers
				Professional journals
				Television
				Other					Anchor Answer Choice
ESK6017Q009			Which of the following best describes you?	Student 10 years old and under		Radio button, one-up vertical	S	Y		Age
				Student 11 to 13 years old
				Student 14 to 16 years old
				Young adult 17 to 19 years old
				Young adult 20 years and older
				Parent/caregiver
				Teacher/educator
NEL0104611			How likely are you to follow Girls Health on Twitter?	1=Very Unlikely						Twitter
				2		Radio button, scaled, one-up vertical	S	Y
				3
				4
				5
				6
				7
				8
				9
				10=Very Likely
ESK6017Q010			What would you like to see more of on the site? (Please select all that apply)	Quizzes		Checkbox, one-up vertical	M	Y	Randomize	More Site Features
				Videos
				Games
				Connection with social media
				Downloadable apps
				Printable handouts
				Polls/surveys
				Message boards/forums
				Advice from a doctor
				Health Information	A
				None of the above					Mutually Exclusive
ESK6017Q011		A	What type of health information would you like to see more of?	Menstrual cycle/period		Checkbox, one-up vertical	M	Y	Randomize	Type of Health Information
				Bullying
				Body/body changes
				Fitness/exercise
				Drugs, alcohol and smoking
				Friend relationships
				Dating relationships
				Puberty
				Depression
				Nutrition
				Illness and disability
				None of the above					Mutually Exclusive