30660 Women's Health Desktop SP_20181116_DOT

E-Government Website Customer Satisfaction Surveys

Women's Health Desktop SP_20181116_DOT.xlsx

Mapping and Questionnaire Documents IA 30660 A3 (OWH

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf

Overview

Welcome and Thank You Text
Model Questions (EN)
Model Questions (SP)
Custom Questions (EN)
Custom Questions (SP)
CQs (EN) (11-16-18)
CQs (SP) (11-16-18)
Attributes


Sheet 1: Welcome and Thank You Text


The text you see here will appear at the top and bottom of your survey, examples below.



Default text is included and you may modify this text as needed.










Welcome and Thank You Text









Welcome Text
Welcome Text - SP






Thank you for visiting womenshealth.gov. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve.

Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible.

Gracias por visitar espanol.womenshealth.gov. Te elegimos de manera aleatoria para que participes en una breve encuesta en la que nos puedes decir qué estamos haciendo bien y qué podemos mejorar.

Tómate unos minutos para compartir tus opiniones, que son fundamentales para ayudarnos a ofrecer la mejor experiencia posible en línea.





































Thank You Text
Thank You Text - SP






Thank you for taking our survey - and for helping us serve you better. We appreciate your input!
Gracias por participar en nuestra encuesta y por ayudarnos a prestarte un mejor servicio. ¡Agradecemos tus comentarios!





































Example Desktop

































































































































































































Sheet 2: Model Questions (EN)

Model Name
Women's Health Desktop SP



Red & Strike-Through: Delete
Model ID
htURABt8N8005AsRU0dFYQ4C

1E: kBpYYhsBd5wcMBAgZ1cAcA4C
Underlined & Italicized: Re-order
Partitioned
Yes - 2MQ

SP: cthogBd0p9doR99AAJZ50Q4C
Pink: Addition
Date





Blue: Reword
Model Version
17.2.G















Label Element Questions
Label Satisfaction Questions
Label Future Behaviors





Look and Feel (1=Poor, 10=Excellent, Don't Know)

Satisfaction

Return
(1=Very Unlikely, 10=Very Likely)
1 Look and Feel - Appeal Please rate the visual appeal of this site. 16 Satisfaction - Overall What is your overall satisfaction with this site?
(1=Very Dissatisfied, 10=Very Satisfied)
19 Return How likely are you to return to this site?
2 Look and Feel - Balance Please rate the balance of graphics and text on this site. 17 Satisfaction - Expectations How well does this site meet your expectations in finding Spanish health Information?
(1=Falls Short, 10=Exceeds)


Recommend (NPS)
(1=Very Unlikely, 10=Very Likely)
3 Look and Feel - Readability Please rate the readability of the pages on this site. 18 Satisfaction - Ideal How does this site compare to your idea of an ideal website?
(1=Not Very Close, 10=Very Close)
20 Recommend (NPS) How likely are you to recommend this site to someone else?


Site Performance (1=Poor, 10=Excellent, Don't Know)




Primary Resource
(1=Very Unlikely, 10=Very Likely)
4 Site Performance - Loading Please rate how quickly pages load on this site.


21 Primary Resource How likely are you to use this site as your primary resource for obtaining information about women's health?
5 Site Performance - Consistency Please rate the consistency of speed from page to page on this site.





6 Site Performance - Completeness Please rate how completely the page content loads on this site.







Navigation (1=Poor, 10=Excellent, Don't Know)





7 Navigation - Organized Please rate how well the site is organized.





8 Navigation - Options Please rate the options available for navigating this site.





9 Navigation - Layout Please rate how well the site layout helps you find what you need.







Information Browsing (1=Poor, 10=Excellent, Don't Know)





10 Information Browsing - Sort Please rate the ability to sort information by criteria that are important to you on this site.





11 Information Browsing - Narrow Please rate the ability to narrow choices to find the information you are looking for on this site.





12 Information Browsing - Features Please rate how well the features on the site help you find the information you need.







Site Information (1=Poor, 10=Excellent, Don't Know)





13 Site Information - Thoroughness Please rate the thoroughness of Spanish information provided on this site.





14 Site Information - Understandable Please rate how understandable this site’s information is.





15 Site Information - Answers Please rate how well the site’s information provides answers to your questions.






Sheet 3: Model Questions (SP)

Model Name
Women's Health Desktop SP





Red & Strike-Through: Delete

Model ID

1E: kBpYYhsBd5wcMBAgZ1cAcA4C




Underlined & Italicized: Re-order
Partitioned
Yes - 2MQ SP: cthogBd0p9doR99AAJZ50Q4C




Pink: Addition
Date







Blue: Reword

Model Version
17.2.G





















Label Element Questions Element Quesitons - SP
Label Satisfaction Questions Satisfaction Questions - SP
Label Future Behaviors Future Behaviors - SP





Look and Feel (1=Poor, 10=Excellent, Don't Know) Aspecto y comportamiento (1=Deficiente, 10=Excelente, No lo sé)

Satisfaction Satisfacción

Return
(1=Very Unlikely, 10=Very Likely)
Volver (1=Muy improbable, 10=Muy probable)
1 Look and Feel - Appeal Please rate the visual appeal of this site. Califica el atractivo visual de este sitio. 16 Satisfaction - Overall What is your overall satisfaction with this site?
(1=Very Dissatisfied, 10=Very Satisfied)
¿Qué grado de satisfacción obtienes en este sitio?
(1=Muy insatisfecho, 10=Muy satisfecho)
19 Return How likely are you to return to this site? ¿Cuáles son las probabilidades de que vuelvas a este sitio?
2 Look and Feel - Balance Please rate the balance of graphics and text on this site. Califica el equilibro entre gráficos y texto en este sitio. 17 Satisfaction - Expectations How well does this site meet your expectations in finding Spanish health Information?
(1=Falls Short, 10=Exceeds)
¿En qué grado el sitio cubre tus expectativas de encontrar información sobre salud en español?
(1=Deficiente, 10=Supera mis expectativas)


Recommend (NPS)
(1=Very Unlikely, 10=Very Likely)
Recomendar (1=Muy improbable, 10=Muy probable)
3 Look and Feel - Readability Please rate the readability of the pages on this site. Califica la legibilidad de las páginas de este sitio. 18 Satisfaction - Ideal How does this site compare to your idea of an ideal website?
(1=Not Very Close, 10=Very Close)
¿Cómo es la comparación de este sitio web con tu concepto de un sitio web ideal?
(1=No muy cercana, 10=Muy cercana)
20 Recommend (NPS) How likely are you to recommend this site to someone else? ¿Cuáles son las probabilidades de que recomiendes este sitio a otra persona?


Site Performance (1=Poor, 10=Excellent, Don't Know) Desempeño del sitio (1=Deficiente, 10=Excelente, No lo sé)





Primary Resource
(1=Very Unlikely, 10=Very Likely)
Recurso principal (1=Muy improbable, 10=Muy probable)
4 Site Performance - Loading Please rate how quickly pages load on this site. Califica la rapidez con la que se cargan las páginas del sitio.



21 Primary Resource How likely are you to use this site as your primary resource for obtaining information about women's health? ¿Cuáles son las probabilidades de que uses este sitio como tu recurso principal para obtener información sobre la salud de la mujer?
5 Site Performance - Consistency Please rate the consistency of speed from page to page on this site. Califica la legibilidad de las páginas de este sitio.







6 Site Performance - Completeness Please rate how completely the page content loads on this site. Califica la totalidad de la carga del contenido de las páginas de este sitio.









Navigation (1=Poor, 10=Excellent, Don't Know) Navegación (1=Deficiente, 10=Excelente, No lo sé)







7 Navigation - Organized Please rate how well the site is organized. Califica la organización del sitio.







8 Navigation - Options Please rate the options available for navigating this site. Califica las opciones disponibles para navegar el sitio.







9 Navigation - Layout Please rate how well the site layout helps you find what you need. Califica la facilidad con la que la disposición del sitio te ayuda a encontrar lo que necesitas.









Information Browsing (1=Poor, 10=Excellent, Don't Know) Búsqueda de información (1=Deficiente, 10=Excelente, No lo sé)







10 Information Browsing - Sort Please rate the ability to sort information by criteria that are important to you on this site. Califica la capacidad de clasificar información por criterios que te resultan importante en este sitio.







11 Information Browsing - Narrow Please rate the ability to narrow choices to find the information you are looking for on this site. Califica la capacidad de limitar opciones para encontrar la información que buscas en este sitio.







12 Information Browsing - Features Please rate how well the features on the site help you find the information you need. Califica la facilidad con la que las funciones del sitio te ayudan a encontrar lo que necesitas.









Site Information (1=Poor, 10=Excellent, Don't Know) Información del sitio (1=Deficiente, 10=Excelente, No lo sé)







13 Site Information - Thoroughness Please rate the thoroughness of Spanish information provided on this site. Califica la minuciosidad de la información proporcionada en español en este sitio.







14 Site Information - Understandable Please rate how understandable this site’s information is. Califica cuán comprensible es la información proporcionada en este sitio.







15 Site Information - Answers Please rate how well the site’s information provides answers to your questions. Califica el grado de respuesta que la información del sitio te da para tus preguntas.








Sheet 4: Custom Questions (EN)

Model Name

Women's Health Desktop SP


Red & Strike-Through: Delete


Model ID

htURABt8N8005AsRU0dFYQ4C 1E: kBpYYhsBd5wcMBAgZ1cAcA4C

Underlined & Italicized: Re-order

Partitioned

Yes - 2MQ SP: cthogBd0p9doR99AAJZ50Q4C

Pink: Addition

Date





Blue: Reword













QID AP Question Tag Skip From Question Text Answer Choices Skip To AP Answer Tag Required
Y/N
Type Special Instructions CQ Label
LAB8285Q001 fs_visit_frequency
How frequently do you visit this site? Daily or almost daily
daily Y Drop down, select one
Visit Frequency




Two to three times a week
two_to_three_times_a_week







About once a week
weekly







Two to three times a month
two_to_three_times_a_month







About once a month
monthly







Once every two or three months
few_months







Every 6 months or less
six_months







First time
first_visit



LAB8285Q002 fs_role_govt
Which best describes you? General public
general_public Y Drop down, select one Skip Logic Group* Role




Patient
patient







Caregiver to a patient
caregiver_to_a_patient







Health care provider
health_care_provider







Public health professional
public_health_professional







Non-governmental organization
non_governmental_organization







Researcher
researcher







Media professional
media_professional







College/graduate student
college_graduate_student







Grade 9-12 student
grade_9_12_student







Federal government
federal_government







State or local government
state_or_local_government







Other, please specify: A other_please_specify



LAB8285Q003 womenshealth_womens_health_desktop_sp_role_other A Other best describes:


N Text field, <100 char Skip Logic Group* Role - Other
LAB8285Q004 fs_primary_reason_govt
What were you primarily looking for on this website? Prevention or wellness information
find_organization_info Y Radio button, one-up vertical Skip Logic Group* Primary Looking For




Particular disease or condition
particular_disease_or_condition

Randomize




Information on breastfeeding
information_on_breastfeeding







Programs/campaigns
programs_campaigns







Women’s health publications to download and print
women’s_health_publications_to_download_and_print







Just browsing/nothing specific
just_browsing_nothing_specific







Other, please specify: A other_please_specify

Anchor Answer Choice
LAB8285Q005 fs_primary_reason_other A Other primarily looking for:


N Text field, <100 char Skip Logic Group* Primary Looking For - Other
LAB8285Q012 fs_search_use
Did you use the search feature during your visit today? Yes Y yes Y Radio button, one-up vertical Skip Logic Group* Search Use




No
no







Don't recall
donot_recall



LAB8285Q013 fs_search_experience Y Please tell us about your experience with the site's search feature today. (Please select all that apply.) Results were not relevant/not what I wanted
results_not_relevant Y Checkbox, one-up vertical Randomize Search Experience




Too many results/I needed to refine my search
too_many_results







Not enough results
not_enough_results

Skip Logic Group*




Returned NO results
returned_no_results







Received error message(s)
received_error_message







Search speed was too slow
search_speed_was_too_slow







I experienced a different search issue (please explain): A different_issue

Anchor Answer Choice




Search results were helpful
no_difficulty

Mutually Exclusive
LAB8285Q014 fs_search_experience_other A Other search issue:


N Text area, no char limit Skip Logic Group* Search Issue - Other
LAB8285Q015 fs_nav_experience
How would you describe your navigation experience on this site today? (Please select all that apply.) Links often did not take me where I expected
links_not_useful Y Checkbox, one-up vertical Skip Logic Group* Navigation Experience




I had difficulty finding relevant information/products
difficulty_finding_relevant_info







Links /labels were difficult to understand
links_difficult_to_understand







Too many links/navigational options to choose from
too_many_links

Randomize




Had technical difficulties (error messages, broken links, etc.)
technical_difficulties







Could not navigate back to previous information
could_not_navigate_back







I had a navigation difficulty not listed above: A a_different_navigation_diff

Anchor Answer Choice




I had no difficulty navigating or browsing on this site
no_difficulty_navigation

Mutually Exclusive
LAB8285Q016 fs_nav_experience_other A Other navigation difficulty:


N Text area, no char limit Skip Logic Group* Navigation Experience - Other
LAB8285Q017 fs_accomplish
Did you find the information you were hoping to obtain? Yes
yes Y Radio button, one-up vertical Skip Logic Group* Find Looking For




No B no







Not yet B not_yet



LAB8285Q018 womenshealth_womens_health_desktop_sp_what_looking_for B If you did not find the information, please specify what information you were looking for:


N Text area, no char limit Skip Logic Group* What Looking For
LAB8285Q019 womenshealth_womens_health_desktop_sp_use_chat
If this site had a live chat feature, how likely would you be to use it? 1 = Very Unlikely
1 Y Radio button, scale, no don't know Skip Logic Group* Use Chat




2
2







3
3







4
4







5 A 5







6 A 6







7 A 7







8 A 8







9 A 9







10 = Very Likely A 10



LAB8285Q020 womenshealth_womens_health_desktop_sp_use_chat_other A What topics are you likely to ask about during your live chat session?


N Text area, no char limit Skip Logic Group* Use Chat Other
LAB8285Q021 womenshealth_womens_health_desktop_sp_images_represent
Please rate how well the images on the site represent you or your culture. 1 = Not at all Representative
1 Y Radio button, scale, no don't know
Images Represent




2
2







3
3







4
4







5
5







6
6







7
7







8
8







9
9







10 = Very Representative
10



LAB8285Q022 womenshealth_womens_health_desktop_sp_info_understand
Is Spanish information on the website easy to understand? Yes
yes Y Radio button, one-up vertical
Info Understand




No
no



LAB8285Q023 womenshealth_womens_health_desktop_sp_translation_accuracy
How would you rate the accuracy of the Spanish translation? 1 = Not at all Accurate
1 Y Radio button, scale, no don't know
Translation Accuracy




2
2







3
3







4
4







5
5







6
6







7
7







8
8







9
9







10 = Very Accurate
10



LAB8285Q024 womenshealth_womens_health_desktop_sp_spanish_trans
Did you find any words in Spanish that you would translate from English differently? Yes C yes Y Radio button, one-up vertical Skip Logic Group* Spanish Trans




No
no



LAB8285Q025 womenshealth_womens_health_desktop_sp_spanish_trans_other C What words did you find in Spanish that you would translate from English differently?


N Text field, <100 char Skip Logic Group* Spanish Trans Other
LAB8285Q026 womenshealth_womens_health_desktop_sp_info_for_self
Do you visit the website to get information for yourself or for your family or friends? Myself
myself Y Radio button, one-up vertical
Info for self




Family or friends
family_or_friends







Both
both



LAB8285Q027 womenshealth_womens_health_desktop_sp_easy_find_spanish
Does the website make it easy to find information in Spanish? Yes
yes Y Radio button, one-up vertical
Easy Find Spanish




No
no



LAB8285Q028 womenshealth_womens_health_desktop_sp_easy_change_language
Does the website make it easy to view the site in Spanish and English? Yes
yes Y Radio button, one-up vertical
Easy Change Language




No
no



LAB8285Q029 womenshealth_womens_health_desktop_sp_prefer_language
When viewing content on the website do you prefer to: View content only in Spanish
view_content_only_in_spanish Y Radio button, one-up vertical
Prefer Language




View content only in English
view_content_only_in_english







Have the ability to go back and forth between English and Spanish
have_the_ability_to_go_back_and_forth_between_english_and_spanish



LAB8285Q030 womenshealth_womens_health_desktop_sp_health_topics_interest
What health topics are you most interested in finding on this website?


N Text area, no char limit
Health Topics Interest
LAB8285Q031 womenshealth_womens_health_desktop_sp_other_health_info
What other women’s health information would you be interested in learning about?


N Text area, no char limit
Other Health Info
LAB8285Q032 fs_improve
What one thing can womenshealth.gov do better?


N Text area, no char limit
Improve
LAB8285Q033 womenshealth_womens_health_desktop_sp_email
We're working to make womenshealth.gov better and we'd like your help. Please provide us with your e-mail address if you would be willing to take another survey sometime in the future. Thank you!


N Text field, <100 char
Email

Sheet 5: Custom Questions (SP)

Model Name
Women's Health Desktop SP



Red & Strike-Through: Delete


Model ID
htURABt8N8005AsRU0dFYQ4C 1E: kBpYYhsBd5wcMBAgZ1cAcA4C


Underlined & Italicized: Re-order

Partitioned
Yes - 2MQ SP: cthogBd0p9doR99AAJZ50Q4C


Pink: Addition

Date





Blue: Reword













QID Skip From Question Text Question Text - SP Answer Choices Answer Choices - SP Skip To Required
Y/N
Type Special Instructions CQ Label
LAB8285Q001
How frequently do you visit this site? ¿Con qué frecuencia visitas este sitio? Daily or almost daily Diariamente o casi diariamente
Y Drop down, select one
Visit Frequency




Two to three times a week De dos a tres veces por semana








About once a week Alrededor de una vez por semana








Two to three times a month De dos a tres veces por mes








About once a month Alrededor de una vez por mes








Once every two or three months Una vez cada dos o tres meses








Every 6 months or less Cada 6 meses o más








First time Primera vez




LAB8285Q002
Which best describes you? ¿Cómo te describes mejor? General public Público general
Y Drop down, select one Skip Logic Group* Role




Patient Paciente








Caregiver to a patient Cuidador de un paciente








Health care provider Proveedor de atención médica








Public health professional Profesional de atención médica








Non-governmental organization Organización no gubernamental








Researcher Investigador








Media professional Profesional de medios








College/graduate student Estudiante universitario/de posgrado








Grade 9-12 student Estudiante de 9.º-12.º grado








Federal government Gobierno federal








State or local government Gobierno estatal o local








Other, please specify: Otro, especifique: A



LAB8285Q003 A Other best describes: Con qué otra audiencia te describes mejor:


N Text field, <100 char Skip Logic Group* Role - Other
LAB8285Q004
What were you primarily looking for on this website? ¿Qué buscaste principalmente en este sitio web? Prevention or wellness information Información sobre prevención o bienestar
Y Radio button, one-up vertical Skip Logic Group* Primary Looking For




Particular disease or condition Enfermedad o afección particular


Randomize




Information on breastfeeding Información sobre lactancia materna








Programs/campaigns Programas/campañas








Women’s health publications to download and print Publicaciones sobre la salud de la mujer para descargar e imprimir








Just browsing/nothing specific Solo mirar/nada específico








Other, please specify: Otro, especifique: A

Anchor Answer Choice
LAB8285Q005 A Other primarily looking for: Búsqueda principalmente de:


N Text field, <100 char Skip Logic Group* Primary Looking For - Other
LAB8285Q012
Did you use the search feature during your visit today? ¿Usaste la función de búsqueda durante tu visita de hoy? Yes Y Y Radio button, one-up vertical Skip Logic Group* Search Use




No No








Don't recall No recuerdo




LAB8285Q013 Y Please tell us about your experience with the site's search feature today. (Please select all that apply.) Cuéntanos sobre tu experiencia de hoy con la función de búsqueda del sitio. (Selecciona todo lo que corresponde). Results were not relevant/not what I wanted Los resultados no fueron relevantes/no eran lo que quería
Y Checkbox, one-up vertical Randomize Search Experience




Too many results/I needed to refine my search Muchos resultados/Tuve que limitar mi búsqueda








Not enough results Los resultados no fueron suficientes


Skip Logic Group*




Returned NO results No obtuve NINGÚN resultado








Received error message(s) Recibí un mensaje de error








Search speed was too slow La velocidad de búsqueda fue muy lenta








I experienced a different search issue (please explain): Tuve otro problema de búsqueda (explicar): A

Anchor Answer Choice




Search results were helpful Los resultados de la búsqueda fueron útiles


Mutually Exclusive
LAB8285Q014 A Other search issue: Otro problema de búsqueda:


N Text area, no char limit Skip Logic Group* Search Issue - Other
LAB8285Q015
How would you describe your navigation experience on this site today? (Please select all that apply.) ¿Cómo describirías tu experiencia de navegación por el sitio hoy? (Selecciona todo lo que corresponde). Links often did not take me where I expected A menudo los enlaces no me llevaron donde esperaba
Y Checkbox, one-up vertical Skip Logic Group* Navigation Experience




I had difficulty finding relevant information/products Tuve dificultades para encontrar información/productos relevantes








Links /labels were difficult to understand Los enlaces/títulos eran difíciles de entender








Too many links/navigational options to choose from Muchos enlaces/opciones de navegación para elegir


Randomize




Had technical difficulties (error messages, broken links, etc.) Tuve problemas técnicos (mensajes de error, enlaces rotos, etc.)








Could not navigate back to previous information No pude volver a la información anterior








I had a navigation difficulty not listed above: Tuve un problema de navegación que no está enumerado arriba: A

Anchor Answer Choice




I had no difficulty navigating or browsing on this site No tuve ningún problema para navegar o buscar en este sitio


Mutually Exclusive
LAB8285Q016 A Other navigation difficulty: Otro problema de navegación:


N Text area, no char limit Skip Logic Group* Navigation Experience - Other
LAB8285Q017
Did you find the information you were hoping to obtain? ¿Encontraste la información que buscabas? Yes
Y Radio button, one-up vertical Skip Logic Group* Find Looking For




No No B







Not yet No aún B



LAB8285Q018 B If you did not find the information, please specify what information you were looking for: Si no encontraste la información, especifica qué información estabas buscando:


N Text area, no char limit Skip Logic Group* What Looking For
LAB8285Q019
If this site had a live chat feature, how likely would you be to use it? Si este sitio tuviese una función de chat en vivo, ¿con qué probabilidad la usarías? 1 = Very Unlikely 1=Muy improbable
Y Radio button, scale, no don't know Skip Logic Group* Use Chat




2 2








3 3








4 4








5 5 A







6 6 A







7 7 A







8 8 A







9 9 A







10 = Very Likely 10=Muy probable A



LAB8285Q020 A What topics are you likely to ask about during your live chat session? ¿Sobre qué temas probablemente preguntes durante tu sesión de chat en vivo?


N Text area, no char limit Skip Logic Group* Use Chat Other
LAB8285Q021
Please rate how well the images on the site represent you or your culture. Califica el grado de representación de las imágenes del sitio contigo o tu cultura. 1 = Not at all Representative 1=Ningún tipo de representación
Y Radio button, scale, no don't know
Images Represent




2 2








3 3








4 4








5 5








6 6








7 7








8 8








9 9








10 = Very Representative 10=Mucha representación




LAB8285Q022
Is Spanish information on the website easy to understand? ¿La información del sitio que está en español es fácil de comprender? Yes
Y Radio button, one-up vertical
Info Understand




No No




LAB8285Q023
How would you rate the accuracy of the Spanish translation? ¿Cómo calificarías la precisión de la traducción al español? 1 = Not at all Accurate 1=Ningún tipo de precisión
Y Radio button, scale, no don't know
Translation Accuracy




2 2








3 3








4 4








5 5








6 6








7 7








8 8








9 9








10 = Very Accurate 10=Mucha precisión




LAB8285Q024
Did you find any words in Spanish that you would translate from English differently? ¿Encontraste alguna palabra en español que hubieses traducido de otra manera del inglés? Yes C Y Radio button, one-up vertical Skip Logic Group* Spanish Trans




No No




LAB8285Q025 C What words did you find in Spanish that you would translate from English differently? ¿Qué palabras encontraste en español que traducirías diferente del inglés?


N Text field, <100 char Skip Logic Group* Spanish Trans Other
LAB8285Q026
Do you visit the website to get information for yourself or for your family or friends? ¿Visitaste el sitio web para obtener información para ti o para algún familiar o amigo? Myself Para mi
Y Radio button, one-up vertical
Info for self




Family or friends Familiares o amigos








Both Ambos




LAB8285Q027
Does the website make it easy to find information in Spanish? ¿Te resulta fácil encontrar la información en español en el sitio web? Yes
Y Radio button, one-up vertical
Easy Find Spanish




No No




LAB8285Q028
Does the website make it easy to view the site in Spanish and English? ¿Te resulta fácil ver el sitio web en español y en inglés? Yes
Y Radio button, one-up vertical
Easy Change Language




No No




LAB8285Q029
When viewing content on the website do you prefer to: Al ver contenido en un sitio web, prefieres: View content only in Spanish Ver el contenido solo en español
Y Radio button, one-up vertical
Prefer Language




View content only in English Ver el contenido solo en inglés








Have the ability to go back and forth between English and Spanish Tener la posibilidad de ir y venir entre la versión en inglés y español




LAB8285Q030
What health topics are you most interested in finding on this website? ¿Qué temas de salud te interesa más encontrar en este sitio web?


N Text area, no char limit
Health Topics Interest
LAB8285Q031
What other women’s health information would you be interested in learning about? ¿Qué otra información sobre la salud de la mujer te interesaría leer?


N Text area, no char limit
Other Health Info
LAB8285Q032
What one thing can womenshealth.gov do better? Nombra una cosa que espanol.womenshealth.gov pueda mejorar:


N Text area, no char limit
Improve
LAB8285Q033
We're working to make womenshealth.gov better and we'd like your help. Please provide us with your e-mail address if you would be willing to take another survey sometime in the future. Thank you! Nos esforzamos para mejorar espanol.womenshealth.gov y nos gustaría que nos ayudes. Proporciónanos tu dirección de email si quieres responder otra encuesta en el futuro. ¡Muchas gracias!


N Text field, <100 char
Email

Sheet 6: CQs (EN) (11-16-18)

Model Name

Women's Health Desktop SP


Red & Strike-Through: Delete


Model ID

htURABt8N8005AsRU0dFYQ4C 1E: kBpYYhsBd5wcMBAgZ1cAcA4C

Underlined & Italicized: Re-order

Partitioned

Yes - 2MQ SP: cthogBd0p9doR99AAJZ50Q4C

Pink: Addition

Date





Blue: Reword













QID AP Question Tag Skip From Question Text Answer Choices Skip To AP Answer Tag Required
Y/N
Type Special Instructions CQ Label
LAB8285Q001 fs_visit_frequency
How frequently do you visit this site? Daily or almost daily
daily Y Drop down, select one
Visit Frequency




Two to three times a week
two_to_three_times_a_week







About once a week
weekly







Two to three times a month
two_to_three_times_a_month







About once a month
monthly







Once every two or three months
few_months







Every 6 months or less
six_months







First time
first_visit



LAB8285Q002 fs_role_govt
Which best describes you? General public
general_public Y Drop down, select one Skip Logic Group* Role




Patient
patient







Caregiver to a patient
caregiver_to_a_patient







Health care provider
health_care_provider







Public health professional
public_health_professional







Non-governmental organization
non_governmental_organization







Researcher
researcher







Media professional
media_professional







College/graduate student
college_graduate_student







Grade 9-12 student
grade_9_12_student







Federal government
federal_government







State or local government
state_or_local_government







Other, please specify: A other_please_specify



LAB8285Q003 womenshealth_womens_health_desktop_sp_role_other A Other best describes:


N Text field, <100 char Skip Logic Group* Role - Other
LAB8285Q004 fs_primary_reason_govt
What were you primarily looking for on this website? Prevention or wellness information
find_organization_info Y Radio button, one-up vertical Skip Logic Group* Primary Looking For




Particular disease or condition
particular_disease_or_condition

Randomize




Information on breastfeeding
information_on_breastfeeding







Programs/campaigns
programs_campaigns







Women’s health publications to download and print
women’s_health_publications_to_download_and_print







Just browsing/nothing specific
just_browsing_nothing_specific







National Women and Girls HIV/AIDS Awareness Day information B national_women_and_girls_hiv_aids_awareness_day_information







Information on National Women's Health Week D information_on_national_womens_health_week







Other, please specify: A other_please_specify

Anchor Answer Choice
LAB8285Q005 fs_primary_reason_other A Other primarily looking for:


N Text field, <100 char Skip Logic Group* Primary Looking For - Other
LAB8285Q006 womenshealth_womens_health_desktop_sp_awareness_day_info B Was the National Women and Girls HIV/AIDS Awareness Day information useful? Yes
yes Y Radio button, one-up vertical Skip Logic Group* Awareness Day Info




No C no



LAB8285Q007 womenshealth_womens_health_desktop_sp_awareness_day_info_other C Please explain in more detail the type of HIV/AIDS awareness information you were seeking.


N Text area, no char limit Skip Logic Group* Awareness Day Info - Other
LAB8285Q008 womenshealth_womens_health_desktop_sp_health_week_find D Did you find the information on National Women's Health Week that you were looking for? Yes E yes Y Radio button, one-up vertical Skip Logic Group* Health Week Find




No F no



LAB8285Q009 womenshealth_womens_health_desktop_sp_health_week_not_find F What specific National Women's Health Week information were you looking for today?


N Text area, no char limit Skip Logic Group* Health Week Not Find
LAB8285Q010 womenshealth_womens_health_desktop_sp_health_week_useful E How would you describe the National Women's Health Week information on womenshealth.gov? The information was very useful to help me know more about National Women’s Health Week.
the_information_was_very_useful_to_help_me_know_more_about_national_women’s_health_week Y Radio button, one-up vertical Skip Logic Group* Health Week Useful




The information was somewhat useful to help me know more about National Women’s Health Week. G the_information_was_somewhat_useful_to_help_me_know_more_about_national_women’s_health_week







The information was not useful to help me know more about National Women’s Health Week. G the_information_was_not_useful_to_help_me_know_more_about_national_women’s_health_week



LAB8285Q011 womenshealth_womens_health_desktop_sp_health_week_not_useful G Please tell us what type of information would have made the National Women's Health Week information more useful.


N Text area, no char limit Skip Logic Group* Health Week Not Useful
LAB8285Q012 fs_search_use
Did you use the search feature during your visit today? Yes Y yes Y Radio button, one-up vertical Skip Logic Group* Search Use




No
no







Don't recall
donot_recall



LAB8285Q013 fs_search_experience Y Please tell us about your experience with the site's search feature today. (Please select all that apply.) Results were not relevant/not what I wanted
results_not_relevant Y Checkbox, one-up vertical Randomize Search Experience




Too many results/I needed to refine my search
too_many_results







Not enough results
not_enough_results

Skip Logic Group*




Returned NO results
returned_no_results







Received error message(s)
received_error_message







Search speed was too slow
search_speed_was_too_slow







I experienced a different search issue (please explain): A different_issue

Anchor Answer Choice




Search results were helpful
no_difficulty

Mutually Exclusive
LAB8285Q014 fs_search_experience_other A Other search issue:


N Text area, no char limit Skip Logic Group* Search Issue - Other
LAB8285Q015 fs_nav_experience
How would you describe your navigation experience on this site today? (Please select all that apply.) Links often did not take me where I expected
links_not_useful Y Checkbox, one-up vertical Skip Logic Group* Navigation Experience




I had difficulty finding relevant information/products
difficulty_finding_relevant_info







Links /labels were difficult to understand
links_difficult_to_understand







Too many links/navigational options to choose from
too_many_links

Randomize




Had technical difficulties (error messages, broken links, etc.)
technical_difficulties







Could not navigate back to previous information
could_not_navigate_back







I had a navigation difficulty not listed above: A a_different_navigation_diff

Anchor Answer Choice




I had no difficulty navigating or browsing on this site
no_difficulty_navigation

Mutually Exclusive
LAB8285Q016 fs_nav_experience_other A Other navigation difficulty:


N Text area, no char limit Skip Logic Group* Navigation Experience - Other
LAB8285Q017 fs_accomplish
Did you find the information you were hoping to obtain? Yes
yes Y Radio button, one-up vertical Skip Logic Group* Find Looking For




No B no







Not yet B not_yet



LAB8285Q018 womenshealth_womens_health_desktop_sp_what_looking_for B If you did not find the information, please specify what information you were looking for:


N Text area, no char limit Skip Logic Group* What Looking For
LAB8285Q019 womenshealth_womens_health_desktop_sp_use_chat
If this site had a live chat feature, how likely would you be to use it? 1 = Very Unlikely
1 Y Radio button, scale, no don't know Skip Logic Group* Use Chat




2
2







3
3







4
4







5 A 5







6 A 6







7 A 7







8 A 8







9 A 9







10 = Very Likely A 10



LAB8285Q020 womenshealth_womens_health_desktop_sp_use_chat_other A What topics are you likely to ask about during your live chat session?


N Text area, no char limit Skip Logic Group* Use Chat Other
LAB8285Q021 womenshealth_womens_health_desktop_sp_images_represent
Please rate how well the images on the site represent you or your culture. 1 = Not at all Representative
1 Y Radio button, scale, no don't know
Images Represent




2
2







3
3







4
4







5
5







6
6







7
7







8
8







9
9







10 = Very Representative
10



LAB8285Q022 womenshealth_womens_health_desktop_sp_info_understand
Is Spanish information on the website easy to understand? Yes
yes Y Radio button, one-up vertical
Info Understand




No
no



LAB8285Q023 womenshealth_womens_health_desktop_sp_translation_accuracy
How would you rate the accuracy of the Spanish translation? 1 = Not at all Accurate
1 Y Radio button, scale, no don't know
Translation Accuracy




2
2







3
3







4
4







5
5







6
6







7
7







8
8







9
9







10 = Very Accurate
10



LAB8285Q024 womenshealth_womens_health_desktop_sp_spanish_trans
Did you find any words in Spanish that you would translate from English differently? Yes C yes Y Radio button, one-up vertical Skip Logic Group* Spanish Trans




No
no



LAB8285Q025 womenshealth_womens_health_desktop_sp_spanish_trans_other C What words did you find in Spanish that you would translate from English differently?


N Text field, <100 char Skip Logic Group* Spanish Trans Other
LAB8285Q026 womenshealth_womens_health_desktop_sp_info_for_self
Do you visit the website to get information for yourself or for your family or friends? Myself
myself Y Radio button, one-up vertical
Info for self




Family or friends
family_or_friends







Both
both



LAB8285Q027 womenshealth_womens_health_desktop_sp_easy_find_spanish
Does the website make it easy to find information in Spanish? Yes
yes Y Radio button, one-up vertical
Easy Find Spanish




No
no



LAB8285Q028 womenshealth_womens_health_desktop_sp_easy_change_language
Does the website make it easy to view the site in Spanish and English? Yes
yes Y Radio button, one-up vertical
Easy Change Language




No
no



LAB8285Q029 womenshealth_womens_health_desktop_sp_prefer_language
When viewing content on the website do you prefer to: View content only in Spanish
view_content_only_in_spanish Y Radio button, one-up vertical
Prefer Language




View content only in English
view_content_only_in_english







Have the ability to go back and forth between English and Spanish
have_the_ability_to_go_back_and_forth_between_english_and_spanish



LAB8285Q030 womenshealth_womens_health_desktop_sp_health_topics_interest
What health topics are you most interested in finding on this website?


N Text area, no char limit
Health Topics Interest
LAB8285Q031 womenshealth_womens_health_desktop_sp_other_health_info
What other women’s health information would you be interested in learning about?


N Text area, no char limit
Other Health Info
LAB8285Q032 fs_improve
What one thing can womenshealth.gov do better?


N Text area, no char limit
Improve
LAB8285Q033 womenshealth_womens_health_desktop_sp_email
We're working to make womenshealth.gov better and we'd like your help. Please provide us with your e-mail address if you would be willing to take another survey sometime in the future. Thank you!


N Text field, <100 char
Email

Sheet 7: CQs (SP) (11-16-18)

Model Name
Women's Health Desktop SP



Red & Strike-Through: Delete


Model ID
htURABt8N8005AsRU0dFYQ4C 1E: kBpYYhsBd5wcMBAgZ1cAcA4C


Underlined & Italicized: Re-order

Partitioned
Yes - 2MQ SP: cthogBd0p9doR99AAJZ50Q4C


Pink: Addition

Date





Blue: Reword













QID Skip From Question Text Question Text - SP Answer Choices Answer Choices - SP Skip To Required
Y/N
Type Special Instructions CQ Label
LAB8285Q001
How frequently do you visit this site? ¿Con qué frecuencia visitas este sitio? Daily or almost daily Diariamente o casi diariamente
Y Drop down, select one
Visit Frequency




Two to three times a week De dos a tres veces por semana








About once a week Alrededor de una vez por semana








Two to three times a month De dos a tres veces por mes








About once a month Alrededor de una vez por mes








Once every two or three months Una vez cada dos o tres meses








Every 6 months or less Cada 6 meses o más








First time Primera vez




LAB8285Q002
Which best describes you? ¿Cómo te describes mejor? General public Público general
Y Drop down, select one Skip Logic Group* Role




Patient Paciente








Caregiver to a patient Cuidador de un paciente








Health care provider Proveedor de atención médica








Public health professional Profesional de atención médica








Non-governmental organization Organización no gubernamental








Researcher Investigador








Media professional Profesional de medios








College/graduate student Estudiante universitario/de posgrado








Grade 9-12 student Estudiante de 9.º-12.º grado








Federal government Gobierno federal








State or local government Gobierno estatal o local








Other, please specify: Otro, especifique: A



LAB8285Q003 A Other best describes: Con qué otra audiencia te describes mejor:


N Text field, <100 char Skip Logic Group* Role - Other
LAB8285Q004
What were you primarily looking for on this website? ¿Qué buscaste principalmente en este sitio web? Prevention or wellness information Información sobre prevención o bienestar
Y Radio button, one-up vertical Skip Logic Group* Primary Looking For




Particular disease or condition Enfermedad o afección particular


Randomize




Information on breastfeeding Información sobre lactancia materna








Programs/campaigns Programas/campañas








Women’s health publications to download and print Publicaciones sobre la salud de la mujer para descargar e imprimir








Just browsing/nothing specific Solo mirar/nada específico








National Women and Girls HIV/AIDS Awareness Day information Información sobre el Día Nacional de Concientización sobre el VIH / SIDA en las Mujeres y Niñas B







Information on National Women's Health Week Información sobre la Semana Nacional de la Salud de la Mujer D







Other, please specify: Otro, especifique: A

Anchor Answer Choice
LAB8285Q005 A Other primarily looking for: Búsqueda principalmente de:


N Text field, <100 char Skip Logic Group* Primary Looking For - Other
LAB8285Q006 B Was the National Women and Girls HIV/AIDS Awareness Day information useful? ¿La información sobre el Día Nacional de Concientización sobre el VIH / SIDA en las Mujeres y Niñas te resultó útil? Yes
Y Radio button, one-up vertical Skip Logic Group* Awareness Day Info




No No C



LAB8285Q007 C Please explain in more detail the type of HIV/AIDS awareness information you were seeking. Explica con más detalles el tipo de información de concientización sobre el VIH/SIDA que buscabas.


N Text area, no char limit Skip Logic Group* Awareness Day Info - Other
LAB8285Q008 D Did you find the information on National Women's Health Week that you were looking for? ¿Encontraste la información sobre la Semana Nacional de la Salud de la Mujer que buscabas? Yes E Y Radio button, one-up vertical Skip Logic Group* Health Week Find




No No F



LAB8285Q009 F What specific National Women's Health Week information were you looking for today? ¿Qué información específica sobre la Semana Nacional de la Salud de la Mujer estabas buscando hoy?


N Text area, no char limit Skip Logic Group* Health Week Not Find
LAB8285Q010 E How would you describe the National Women's Health Week information on womenshealth.gov? ¿Cómo describirías la información sobre la Semana Nacional de la Salud de la Mujer en espanol.womenshealth.gov? The information was very useful to help me know more about National Women’s Health Week. La información fue muy útil para informarme sobre la Semana Nacional de la Salud de la Mujer.
Y Radio button, one-up vertical Skip Logic Group* Health Week Useful




The information was somewhat useful to help me know more about National Women’s Health Week. La información fue algo útil para informarme sobre la Semana Nacional de la Salud de la Mujer. G







The information was not useful to help me know more about National Women’s Health Week. La información no fue nada útil para informarme sobre la Semana Nacional de la Salud de la Mujer. G



LAB8285Q011 G Please tell us what type of information would have made the National Women's Health Week information more useful. Cuéntanos qué tipo de información podría haber hecho que la información sobre la Semana Nacional de la Salud de la Mujer fuese más útil para ti.


N Text area, no char limit Skip Logic Group* Health Week Not Useful
LAB8285Q012
Did you use the search feature during your visit today? ¿Usaste la función de búsqueda durante tu visita de hoy? Yes Y Y Radio button, one-up vertical Skip Logic Group* Search Use




No No








Don't recall No recuerdo




LAB8285Q013 Y Please tell us about your experience with the site's search feature today. (Please select all that apply.) Cuéntanos sobre tu experiencia de hoy con la función de búsqueda del sitio. (Selecciona todo lo que corresponde). Results were not relevant/not what I wanted Los resultados no fueron relevantes/no eran lo que quería
Y Checkbox, one-up vertical Randomize Search Experience




Too many results/I needed to refine my search Muchos resultados/Tuve que limitar mi búsqueda








Not enough results Los resultados no fueron suficientes


Skip Logic Group*




Returned NO results No obtuve NINGÚN resultado








Received error message(s) Recibí un mensaje de error








Search speed was too slow La velocidad de búsqueda fue muy lenta








I experienced a different search issue (please explain): Tuve otro problema de búsqueda (explicar): A

Anchor Answer Choice




Search results were helpful Los resultados de la búsqueda fueron útiles


Mutually Exclusive
LAB8285Q014 A Other search issue: Otro problema de búsqueda:


N Text area, no char limit Skip Logic Group* Search Issue - Other
LAB8285Q015
How would you describe your navigation experience on this site today? (Please select all that apply.) ¿Cómo describirías tu experiencia de navegación por el sitio hoy? (Selecciona todo lo que corresponde). Links often did not take me where I expected A menudo los enlaces no me llevaron donde esperaba
Y Checkbox, one-up vertical Skip Logic Group* Navigation Experience




I had difficulty finding relevant information/products Tuve dificultades para encontrar información/productos relevantes








Links /labels were difficult to understand Los enlaces/títulos eran difíciles de entender








Too many links/navigational options to choose from Muchos enlaces/opciones de navegación para elegir


Randomize




Had technical difficulties (error messages, broken links, etc.) Tuve problemas técnicos (mensajes de error, enlaces rotos, etc.)








Could not navigate back to previous information No pude volver a la información anterior








I had a navigation difficulty not listed above: Tuve un problema de navegación que no está enumerado arriba: A

Anchor Answer Choice




I had no difficulty navigating or browsing on this site No tuve ningún problema para navegar o buscar en este sitio


Mutually Exclusive
LAB8285Q016 A Other navigation difficulty: Otro problema de navegación:


N Text area, no char limit Skip Logic Group* Navigation Experience - Other
LAB8285Q017
Did you find the information you were hoping to obtain? ¿Encontraste la información que buscabas? Yes
Y Radio button, one-up vertical Skip Logic Group* Find Looking For




No No B







Not yet No aún B



LAB8285Q018 B If you did not find the information, please specify what information you were looking for: Si no encontraste la información, especifica qué información estabas buscando:


N Text area, no char limit Skip Logic Group* What Looking For
LAB8285Q019
If this site had a live chat feature, how likely would you be to use it? Si este sitio tuviese una función de chat en vivo, ¿con qué probabilidad la usarías? 1 = Very Unlikely 1=Muy improbable
Y Radio button, scale, no don't know Skip Logic Group* Use Chat




2 2








3 3








4 4








5 5 A







6 6 A







7 7 A







8 8 A







9 9 A







10 = Very Likely 10=Muy probable A



LAB8285Q020 A What topics are you likely to ask about during your live chat session? ¿Sobre qué temas probablemente preguntes durante tu sesión de chat en vivo?


N Text area, no char limit Skip Logic Group* Use Chat Other
LAB8285Q021
Please rate how well the images on the site represent you or your culture. Califica el grado de representación de las imágenes del sitio contigo o tu cultura. 1 = Not at all Representative 1=Ningún tipo de representación
Y Radio button, scale, no don't know
Images Represent




2 2








3 3








4 4








5 5








6 6








7 7








8 8








9 9








10 = Very Representative 10=Mucha representación




LAB8285Q022
Is Spanish information on the website easy to understand? ¿La información del sitio que está en español es fácil de comprender? Yes
Y Radio button, one-up vertical
Info Understand




No No




LAB8285Q023
How would you rate the accuracy of the Spanish translation? ¿Cómo calificarías la precisión de la traducción al español? 1 = Not at all Accurate 1=Ningún tipo de precisión
Y Radio button, scale, no don't know
Translation Accuracy




2 2








3 3








4 4








5 5








6 6








7 7








8 8








9 9








10 = Very Accurate 10=Mucha precisión




LAB8285Q024
Did you find any words in Spanish that you would translate from English differently? ¿Encontraste alguna palabra en español que hubieses traducido de otra manera del inglés? Yes C Y Radio button, one-up vertical Skip Logic Group* Spanish Trans




No No




LAB8285Q025 C What words did you find in Spanish that you would translate from English differently? ¿Qué palabras encontraste en español que traducirías diferente del inglés?


N Text field, <100 char Skip Logic Group* Spanish Trans Other
LAB8285Q026
Do you visit the website to get information for yourself or for your family or friends? ¿Visitaste el sitio web para obtener información para ti o para algún familiar o amigo? Myself Para mi
Y Radio button, one-up vertical
Info for self




Family or friends Familiares o amigos








Both Ambos




LAB8285Q027
Does the website make it easy to find information in Spanish? ¿Te resulta fácil encontrar la información en español en el sitio web? Yes
Y Radio button, one-up vertical
Easy Find Spanish




No No




LAB8285Q028
Does the website make it easy to view the site in Spanish and English? ¿Te resulta fácil ver el sitio web en español y en inglés? Yes
Y Radio button, one-up vertical
Easy Change Language




No No




LAB8285Q029
When viewing content on the website do you prefer to: Al ver contenido en un sitio web, prefieres: View content only in Spanish Ver el contenido solo en español
Y Radio button, one-up vertical
Prefer Language




View content only in English Ver el contenido solo en inglés








Have the ability to go back and forth between English and Spanish Tener la posibilidad de ir y venir entre la versión en inglés y español




LAB8285Q030
What health topics are you most interested in finding on this website? ¿Qué temas de salud te interesa más encontrar en este sitio web?


N Text area, no char limit
Health Topics Interest
LAB8285Q031
What other women’s health information would you be interested in learning about? ¿Qué otra información sobre la salud de la mujer te interesaría leer?


N Text area, no char limit
Other Health Info
LAB8285Q032
What one thing can womenshealth.gov do better? Nombra una cosa que espanol.womenshealth.gov pueda mejorar:


N Text area, no char limit
Improve
LAB8285Q033
We're working to make womenshealth.gov better and we'd like your help. Please provide us with your e-mail address if you would be willing to take another survey sometime in the future. Thank you! Nos esforzamos para mejorar espanol.womenshealth.gov y nos gustaría que nos ayudes. Proporciónanos tu dirección de email si quieres responder otra encuesta en el futuro. ¡Muchas gracias!


N Text field, <100 char
Email

Sheet 8: Attributes

Attribute Value
Channel Web
Touchpoint Name Informational
Hierarchy No
Model Type PredCSAT Desktop Info
Journey Phase Awareness
Touchpoint Type Standard
Partner Involved No
Replay No
Version Number of Model Template 17.2.G


Survey Type PREDCSAT_NPS
Look and Feel Single Page
Theme Color #009fea
File Typeapplication/vnd.openxmlformats-officedocument.spreadsheetml.sheet
File Modified0000-00-00
File Created0000-00-00

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