| Survey: |
FS |
|
| IA#: |
30676 Amend 3 |
|
| Date: |
1/23/2019 |
|
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|
| SURVEY TYPE: |
Relationship (tab 4) |
|
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|
| Survey Q# |
Type# |
Type Topic |
| 1 |
Standard |
Online Transparency - Disclose |
| 2 |
Standard |
Online Transparency - Quick |
| 3 |
Standard |
Online Transparency - Access |
| 4 |
Standard |
Look and Feel - Appeal |
| 5 |
Standard |
Look and Feel - Balance |
| 6 |
Standard |
Look and Feel - Readability |
| 7 |
Standard |
Content - Depth |
| 8 |
Standard |
Content - Quality |
| 9 |
Standard |
Content - Freshness |
| 10 |
Standard |
Navigation - Organized |
| 11 |
Standard |
Navigation - Options |
| 12 |
Standard |
Navigation - Layout |
| 13 |
Standard |
Navigation - Clicks |
| 14 |
Standard |
Plain Language - Clear |
| 15 |
Standard |
Plain Language - Understandable |
| 16 |
Standard |
Plain Language - Concise |
| 17 |
Standard |
Site Performance - Loading |
| 18 |
Standard |
Site Performance - Consistency |
| 19 |
Standard |
Site Performance - Errors |
| 20 |
Standard |
Sat - Overall |
| 21 |
Standard |
Sat - Expectations |
| 22 |
Standard |
Sat - Ideal |
| 23 |
Standard |
Return |
| 24 |
Standard |
Recommend |
| 25 |
Standard |
Primary Resource |
| 26 |
Standard |
Trust - Best Interests |
| 27 |
Standard |
Trust - Trustworthy |
| 28 |
Standard |
Trust - Do Right |
| 29 |
Custom |
Visit Frequency |
| 30 |
Custom |
Role |
| 31 |
Custom |
Other role |
| 32 |
Custom |
Visited MHA |
| 33 |
Custom |
Info from MHA |
| 34 |
Custom |
Section |
| 35 |
Custom |
Primary Reason |
| 36 |
Custom |
Other reason |
| 37 |
Custom |
Data type |
| 38 |
Custom |
TARP info interest |
| 39 |
Custom |
Other Resources interest |
| 40 |
Custom |
Find Info |
| 41 |
Custom |
Info not found |
| 42 |
Custom |
Method |
| 43 |
Custom |
Navigation |
| 44 |
Custom |
Unclear links |
| 45 |
Custom |
Links lead to unexpected |
| 46 |
Custom |
Broken links |
| 47 |
Custom |
Other nav difficulty |
| 48 |
Custom |
Search |
| 49 |
Custom |
Other search diff |
| 50 |
Custom |
Other Info |
| 51 |
Custom |
Improvement |