Form 30691 Q_BJS_Web_Browse_20180130_DOT

E-Government Website Customer Satisfaction Surveys

Q_BJS_Web_Browse_20180130_DOT.xls

Mapping and Questionnaire Documents IA 30691 A3 (DOJ BJS)

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf

Overview

Model Questions
CQs
CQs (2-1-18)
CQs (1-30-2018)
CQs (8-10-16)


Sheet 1: Model Questions

Model Name
BJS V2



Red & Strike-Through: Delete
Model ID
sMlpVUksx0d8pl1gBA0UMQ4C



Underlined & Italicized: Re-order
Partitioned
Yes - 2MQ



Pink: Addition
Date
1/30/2018



Blue: Reword
Model Questions

Label Element Questions
Label Satisfaction Questions
Label Future Behaviors





Look and Feel (1=Poor, 10=Excellent, Don't Know)

Satisfaction

Return (1=Very Unlikely, 10=Very Likely)
1 Look and Feel - Appeal Please rate the visual appeal of this site. 16 Satisfaction - Overall What is your overall satisfaction with this site?
(1=Very Dissatisfied, 10=Very Satisfied)
19 Return How likely are you to return to BJS?
2 Look and Feel - Balance Please rate the balance of graphics and text on this site. 17 Satisfaction - Expectations How well does this site meet your expectations?
(1=Falls Short, 10=Exceeds)


Recommend (1=Very Unlikely, 10=Very Likely)
3 Look and Feel - Readability Please rate the readability of the pages on this site. 18 Satisfaction - Ideal How does this site compare to your idea of an ideal website?
(1=Not Very Close, 10=Very Close)
20 Recommend How likely are you to recommend BJS to someone else?


Site Performance (1=Poor, 10=Excellent, Don't Know)




Primary Resource (1=Very Unlikely, 10=Very Likely)
4 Site Performance - Loading Please rate how quickly pages load on this site.


21 Primay Resource How likely are you to use BJS as your primary resource for obtaining information from this organization?
5 Site Performance - Consistency Please rate the consistency of speed from page to page on this site.




Follow on Social Media (1=Very Unlikely, 10=Very Likely)
6 Site Performance - Completeness Please rate how completely the page content loads on this site.


22 Follow on Social Media How likely are you to follow BJS on social media such as Twitter?


Navigation (1=Poor, 10=Excellent, Don't Know)





7 Navigation - Organized Please rate how well this site is organized.





8 Navigation - Options Please rate the options available for navigating this site.





9 Navigation - Layout Please rate how well the site layout helps you find what you need.







Information Browsing (1=Poor, 10=Excellent, Don't Know)





10 Information Browsing - Sort Please rate the ability to sort information by criteria that are important to you on this site.





11 Information Browsing - Narrow Please rate the ability to narrow choices to find the information you are looking for on this site.





12 Information Browsing - Features Please rate how well the features on the site help you find the information you need.







Site Information (1=Poor, 10=Excellent, Don't Know)





13 Site Information - Thoroughness Please rate the thoroughness of information provided on this site.





14 Site Information - Understandable Please rate how understandable this site’s information is.





15 Site Information - Answers Please rate how well the site’s information provides answers to your questions.






Sheet 2: CQs

Model Instance Name:

BJS V2 red & strike-through: DELETE









underlined & italicized: RE-ORDER





MID sMlpVUksx0d8pl1gBA0UMQ4C


pink: ADDITION





Date: 1/30/2018


blue + -->: REWORDING





CUSTOM QUESTION LIST
QID QUESTION META TAG Skip From Question Text Answer Choices Skip to Required
Y/N
Type Special Instructions 25 character limit. Leave blank if you want DOT to fill this part out. CQ Label
KMJ6747Q001

How frequently do you visit this site? First time
Y Radio button, one-up vertical
Visit Frequency




More than once a day









Daily









About once a week









About once a month









Every 6 months or less





KMJ6747Q002 Role
Which best describes you? Student
Y Drop down, select one Skip Logic Group Role




Academia









Research









General Public









Education/training









Corrections: jails, prisons, parole, probation









Law enforcement









Courts and prosecution









Government









Media









Elected/Appointed Office









Other A




KMJ6747Q003
A Please tell us your role.

N Text area, no char limit Skip Logic Group OE_Role
MAD0209147


What portions of the site did you visit today? (Please select all that apply) Corrections
Y Checkbox, one-up vertical Skip Logic Group Section Visit
Courts





Crime Type





Criminal Justice Data Improvement Program





Employment and Expenditure





Recidivism





Indian Country Justice Statistics





Law Enforcement





Victims





Other A




VAN0209644
A Please tell us which portion(s) of the site you visited today.

N Text area, no char limit Skip Logic Group OE_Section
KMJ6747Q004 Primary Reason
What is your primary reason for visiting the site today? Research a specific topic or issue
Y Drop down, select one Skip Logic Group Reason




Access or download a publication









Obtain funding information









Look up a key statistic or definition









Materials for a course I'm teaching









Materials for a course I'm taking









Background information on a topic









Just browsing









Other A




KMJ6747Q005
A Please tell us why you were visiting today.

N Text area, no char limit Skip Logic Group OE_Reason
KMJ6747Q006 Acquisition Source
How did you find the BJS website? Search Engine (Google, Yahoo, Bing, etc.)
Y Drop down, select one Skip Logic Group Acquisition Source




Email









Social Media (Twitter, Facebook)









Other A




KMJ6747Q007
A Please tell us how you found the BJS website.

N Text area, no char limit Skip Logic Group OE_Acq Source
KMJ6747Q008

Did you accomplish what you wanted to do today on this site? Yes B Y Drop down, select one Skip Logic Group* Accomplish




No A,B,C








Partially A,B,C




KMJ6747Q009
A Please tell us why you were unable or partially unable to accomplish your task today.

N Text area, no char limit Skip Logic Group* OE_Not Accomplish
KMJ6747Q010
B How would you best describe the information on this site? Very difficult to understand
Y Drop down, select one Skip Logic Group Ease of Use




Somewhat difficult to understand









Somewhat easy to understand









Very easy to understand





KMJ6747Q011
C What do you plan to do next? Continue looking on this site
Y Radio button, one-up vertical Skip Logic Group Do Next




Try another website









Call for assistance









Email for assistance









Subscribe to RSS/JUSTSTATS/GovDelivery for notification of updates









Other D




KMJ6747Q012
D What will you do next?

N Text area, no char limit Skip Logic Group OE_Do Next
KMJ6747Q013

Please tell us about your navigation experience. I had no difficulty navigating this site
Y Checkbox, one-up vertical Mutually Exclusive Navigation




I was able to navigate to the general area, but could not find the specific content I needed


Skip Logic Group





Site has too many links









Site has too few links









Links/labels are difficult to understand









Links did not take me where I expected









Could not get started or did not know where to begin









Had technical difficulties (e.g. broken links, error messages) B








Other A




KMJ6747Q014
A Please describe your experience navigating the site.

N Text area, no char limit Skip Logic Group OE_Navigation
KMJ6747Q015
B Please tell us what links were broken or the errors received.

N Text area, no char limit Skip Logic Group OE_Nav Errors
KMJ6747Q016

What data-related resources did you use today? Please select all that apply. Data Analysis Tools A Y Checkbox, one-up vertical Skip Logic Group Tools




Key Statistics A








Data Collections A








Data and Product Finder









Did not use any tools


Mutually Exclusive

KMJ6747Q017
A Were these tools helpful? Yes B Y Radio button, one-up vertical Skip Logic Group Tools_Useful




No B








Partially B




KMJ6747Q018
B Please tell us about your experience with the data analysis tools and other data-related resources on the BJS website.

N Text area, no char limit Skip Logic Group Tools_OE
KMJ6747Q019

What form of data is the most useful to you? PDF
N Checkbox, two-up vertical Skip Logic Group Data Pref




.xlsx (Excel)









Csv









API









None of these


Mutually Exclusive





Other A




KMJ6747Q020
A Please tell us what form of data is useful to you.

N Text area, no char limit Skip Logic Group OE_Data Pref
KMJ6747Q021

Did you use the search feature today? Yes A,B,C Y Radio button, one-up vertical Skip Logic Group Search




No





KMJ6747Q022
A What specific search terms did you use to try to find the information/product?

N Text area, no char limit Skip Logic Group OE_Search Terms
KMJ6747Q023
B Were the search results helpful? Yes
Y Radio button, one-up vertical Skip Logic Group Search results




No





KMJ6747Q024
C Did you encounter any difficulty with the search feature? Yes D Y Radio button, one-up vertical Skip Logic Group Difficulty with Search




No





KMJ6747Q025
D What type of difficulty did you primarily encounter? It returned no results.
Y Drop down, select one Skip Logic Group What Difficulties




It returned too many results.









It returned too few results.









Results links were broken.









Results were not relevant to my search terms or needs.









Results were too similar/redundant.









Search required too many attempts.









I was not sure what words to use in my search.









Search speed was too slow.









Search results were not organized well.









Other E




KMJ6747Q026
E Please describe the search difficulties you experienced.

N Text area, no char limit Skip Logic Group OE_ Difficulties
KMJ6747Q027 Demographics: Age
Please select your age. Under 18
Y Drop down, select one
Age




18 - 24









25 - 34









35 - 44









45 - 54









55 - 64









65 or older









Prefer not to answer





KMJ6747Q028 Demographics: Gender
Please select your gender. Male
Y Radio button, one-up vertical
Gender




Female









Prefer not to answer





KMJ6747Q029 OE_Improve Experience
If you could improve one thing about this website, what would it be?

N Text area, no char limit
Improvements
KMJ6747Q030

Would you be interested in being contacted for our focus group? This would be for additional research only. Yes A Y Radio button, one-up vertical Skip Logic Group Focus Group




No





KMJ6747Q031
A Please provide your email address so we can contact you about the focus group.

N Text field, <100 chars Skip Logic Group OE_Focus Group Email

Sheet 3: CQs (2-1-18)

Model Instance Name:

BJS V2 red & strike-through: DELETE









underlined & italicized: RE-ORDER





MID sMlpVUksx0d8pl1gBA0UMQ4C


pink: ADDITION





Date: 1/30/2018


blue + -->: REWORDING





CUSTOM QUESTION LIST
QID QUESTION META TAG Skip From Question Text Answer Choices Skip to Required
Y/N
Type Special Instructions 25 character limit. Leave blank if you want DOT to fill this part out. CQ Label
KMJ6747Q001

How frequently do you visit this site? First time
Y Radio button, one-up vertical
Visit Frequency




More than once a day









Daily









About once a week









About once a month









Every 6 months or less





KMJ6747Q002 Role
Which best describes you? Student
Y Drop down, select one Skip Logic Group Role




Academia









Research









General Public









Education/training









Corrections: jails, prisons, parole, probation









Law enforcement









Courts and prosecution









Government









Media









Elected/Appointed Office









Other A




KMJ6747Q003
A Please tell us your role.

N Text area, no char limit Skip Logic Group OE_Role
MAD0209147


What portions of the site did you visit today? (Please select all that apply) Corrections
Y Checkbox, one-up vertical Skip Logic Group Section Visit
Courts





Crime Type





Criminal Justice Data Improvement Program





Employment and Expenditure





Recidivism





Indian Country Justice Statistics





Law Enforcement





Victims





Other A




VAN0209644
A Please tell us which portion(s) of the site you visited today.

N Text area, no char limit Skip Logic Group OE_Section
KMJ6747Q004 Primary Reason
What is your primary reason for visiting the site today? Research a specific topic or issue
Y Drop down, select one Skip Logic Group Reason




Access or download a publication









Obtain funding information









Look up a key statistic or definition









Materials for a course I'm teaching









Materials for a course I'm taking









Background information on a topic









Just browsing









Other A




KMJ6747Q005
A Please tell us why you were visiting today.

N Text area, no char limit Skip Logic Group OE_Reason
KMJ6747Q006 Acquisition Source
How did you find the BJS website? Search Engine (Google, Yahoo, Bing, etc.)
Y Drop down, select one Skip Logic Group Acquisition Source




Email









Social Media (Twitter, Facebook)









Other A




KMJ6747Q007
A Please tell us how you found the BJS website.

N Text area, no char limit Skip Logic Group OE_Acq Source
KMJ6747Q008

Did you accomplish what you wanted to do today on this site? Yes B Y Drop down, select one Skip Logic Group* Accomplish




No A,B,C








Partially A,B,C




KMJ6747Q009
A Please tell us why you were unable or partially unable to accomplish your task today.

N Text area, no char limit Skip Logic Group* OE_Not Accomplish
KMJ6747Q010
B How would you best describe the information on this site? Very difficult to understand
Y Drop down, select one Skip Logic Group Ease of Use




Somewhat difficult to understand









Somewhat easy to understand









Very easy to understand





KMJ6747Q011
C What do you plan to do next? Continue looking on this site
Y Radio button, one-up vertical Skip Logic Group Do Next




Try another website









Call for assistance









Email for assistance









Subscribe to RSS/JUSTSTATS/GovDelivery for notification of updates









Other D




KMJ6747Q012
D What will you do next?

N Text area, no char limit Skip Logic Group OE_Do Next
KMJ6747Q013

Please tell us about your navigation experience. I had no difficulty navigating this site
Y Checkbox, one-up vertical Mutually Exclusive Navigation




I was able to navigate to the general area, but could not find the specific content I needed


Skip Logic Group





Site has too many links









Site has too few links









Links/labels are difficult to understand









Links did not take me where I expected









Could not get started or did not know where to begin









Had technical difficulties (e.g. broken links, error messages) B








Other A




KMJ6747Q014
A Please describe your experience navigating the site.

N Text area, no char limit Skip Logic Group OE_Navigation
KMJ6747Q015
B Please tell us what links were broken or the errors received.

N Text area, no char limit Skip Logic Group OE_Nav Errors
KMJ6747Q016

What data-related resources did you use today? Please select all that apply. Data Analysis Tools A Y Checkbox, one-up vertical Skip Logic Group Tools




Key Statistics A








Data Collections A








Data and Product Finder









Did not use any tools


Mutually Exclusive

KMJ6747Q017
A Were these tools helpful? Yes B Y Radio button, one-up vertical Skip Logic Group Tools_Useful




No B








Partially B




KMJ6747Q018
B Please tell us about your experience with the data analysis tools and other data-related resources on the BJS website.

N Text area, no char limit Skip Logic Group Tools_OE
KMJ6747Q019

What form of data is the most useful to you? PDF
N Checkbox, two-up vertical Skip Logic Group Data Pref




.xlsx (Excel)









Csv









API









None of these


Mutually Exclusive





Other A




KMJ6747Q020
A Please tell us what form of data is useful to you.

N Text area, no char limit Skip Logic Group OE_Data Pref
KMJ6747Q021

Did you use the search feature today? Yes A,B,C Y Radio button, one-up vertical Skip Logic Group Search




No





KMJ6747Q022
A What specific search terms did you use to try to find the information/product?

N Text area, no char limit Skip Logic Group OE_Search Terms
KMJ6747Q023
B Were the search results helpful? Yes
Y Radio button, one-up vertical Skip Logic Group Search results




No





KMJ6747Q024
C Did you encounter any difficulty with the search feature? Yes D Y Radio button, one-up vertical Skip Logic Group Difficulty with Search




No





KMJ6747Q025
D What type of difficulty did you primarily encounter? It returned no results.
Y Drop down, select one Skip Logic Group What Difficulties




It returned too many results.









It returned too few results.









Results links were broken.









Results were not relevant to my search terms or needs.









Results were too similar/redundant.









Search required too many attempts.









I was not sure what words to use in my search.









Search speed was too slow.









Search results were not organized well.









Other E




KMJ6747Q026
E Please describe the search difficulties you experienced.

N Text area, no char limit Skip Logic Group OE_ Difficulties
KMJ6747Q027 Demographics: Age
Please select your age. Under 18
Y Drop down, select one
Age




18 - 24









25 - 34









35 - 44









45 - 54









55 - 64









65 or older









Prefer not to answer





KMJ6747Q028 Demographics: Gender
Please select your gender. Male
Y Radio button, one-up vertical
Gender




Female









Prefer not to answer





KMJ6747Q029 OE_Improve Experience
If you could improve one thing about this website, what would it be?

N Text area, no char limit
Improvements
KMJ6747Q030

Would you be interested in being contacted for our focus group? This would be for additional research only. Yes A Y Radio button, one-up vertical Skip Logic Group Focus Group




No





KMJ6747Q031
A Please provide your email address so we can contact you about the focus group.

N Text field, <100 chars Skip Logic Group OE_Focus Group Email

Sheet 4: CQs (1-30-2018)

Model Instance Name:

BJS V2 red & strike-through: DELETE









underlined & italicized: RE-ORDER





MID sMlpVUksx0d8pl1gBA0UMQ4C


pink: ADDITION





Date: 1/26/2018


blue + -->: REWORDING





CUSTOM QUESTION LIST
QID QUESTION META TAG Skip From Question Text Answer Choices Skip to Required
Y/N
Type Special Instructions 25 character limit. Leave blank if you want DOT to fill this part out. CQ Label
KMJ6747Q001

How frequently do you visit this site? First time
Y Radio button, one-up vertical
Visit Frequency




More than once a day









Daily









About once a week









About once a month









Every 6 months or less





KMJ6747Q002 Role
Which best describes you? Student
Y Drop down, select one Skip Logic Group Role




Academia









Research









General Public









Education/training









Corrections: jails, prisons, parole, probation









Law enforcement









Courts and prosecution









Government









Media









Elected/Appointed Office









Other A




KMJ6747Q003
A Please tell us your role.

N Text area, no char limit Skip Logic Group OE_Role
MAD0209147

What portions of the site did you visit today? (Please select all that apply) Corrections
Y Checkbox, one-up vertical Multi Select Section Visit
Courts





Crime Type





Criminal Justice Data Improvement Program





Employment and Expenditure





Recidivism





Indian Country Justice Statistics





Law Enforcement





Victims





Other





KMJ6747Q004 Primary Reason
What is your primary reason for visiting the site today? Research a specific topic or issue
Y Drop down, select one Skip Logic Group Reason




Access or download a publication









Obtain funding information









Look up a key statistic or definition









Materials for a course I'm teaching









Materials for a course I'm taking









Background information on a topic









Just browsing









Other A




KMJ6747Q005
A Please tell us why you were visiting today.

N Text area, no char limit Skip Logic Group OE_Reason
KMJ6747Q006 Acquisition Source
How did you find the BJS website? Search Engine (Google, Yahoo, Bing, etc.)
Y Drop down, select one Skip Logic Group Acquisition Source




Email









Social Media (Twitter, Facebook)









Other A




KMJ6747Q007
A Please tell us how you found the BJS website.

N Text area, no char limit Skip Logic Group OE_Acq Source
KMJ6747Q008

Did you accomplish what you wanted to do today on this site? Yes B Y Drop down, select one Skip Logic Group* Accomplish




No A,B,C








Partially A,B,C




KMJ6747Q009
A Please tell us why you were unable or partially unable to accomplish your task today.

N Text area, no char limit Skip Logic Group* OE_Not Accomplish
KMJ6747Q010
B How would you best describe the information on this site? Very difficult to understand
Y Drop down, select one Skip Logic Group Ease of Use




Somewhat difficult to understand









Somewhat easy to understand









Very easy to understand





KMJ6747Q011
C What do you plan to do next? Continue looking on this site
Y Radio button, one-up vertical Skip Logic Group Do Next




Try another website









Call for assistance









Email for assistance









Subscribe to RSS/JUSTSTATS/GovDelivery for notification of updates









Other D




KMJ6747Q012
D What will you do next?

N Text area, no char limit Skip Logic Group OE_Do Next
KMJ6747Q013

Please tell us about your navigation experience. I had no difficulty navigating this site
Y Checkbox, one-up vertical Mutually Exclusive Navigation




I was able to navigate to the general area, but could not find the specific content I needed


Skip Logic Group





Site has too many links









Site has too few links









Links/labels are difficult to understand









Links did not take me where I expected









Could not get started or did not know where to begin









Had technical difficulties (e.g. broken links, error messages) B








Other A




KMJ6747Q014
A Please describe your experience navigating the site.

N Text area, no char limit Skip Logic Group OE_Navigation
KMJ6747Q015
B Please tell us what links were broken or the errors received.

N Text area, no char limit Skip Logic Group OE_Nav Errors
KMJ6747Q016

What data-related resources did you use today? Please select all that apply. Data Analysis Tools A Y Checkbox, one-up vertical Skip Logic Group Tools




Key Statistics A








Data Collections A








Data and Product Finder









Did not use any tools


Mutually Exclusive

KMJ6747Q017
A Were these tools helpful? Yes B Y Radio button, one-up vertical Skip Logic Group Tools_Useful




No B








Partially B




KMJ6747Q018
B Please tell us about your experience with the data analysis tools and other data-related resources on the BJS website.

N Text area, no char limit Skip Logic Group Tools_OE
KMJ6747Q019

What form of data is the most useful to you? PDF
N Checkbox, two-up vertical Skip Logic Group Data Pref




.xlsx (Excel)









Csv









API









None of these


Mutually Exclusive





Other A




KMJ6747Q020
A Please tell us what form of data is useful to you.

N Text area, no char limit Skip Logic Group OE_Data Pref
KMJ6747Q021

Did you use the search feature today? Yes A,B,C Y Radio button, one-up vertical Skip Logic Group Search




No





KMJ6747Q022
A What specific search terms did you use to try to find the information/product?

N Text area, no char limit Skip Logic Group OE_Search Terms
KMJ6747Q023
B Were the search results helpful? Yes
Y Radio button, one-up vertical Skip Logic Group Search results




No





KMJ6747Q024
C Did you encounter any difficulty with the search feature? Yes D Y Radio button, one-up vertical Skip Logic Group Difficulty with Search




No





KMJ6747Q025
D What type of difficulty did you primarily encounter? It returned no results.
Y Drop down, select one Skip Logic Group What Difficulties




It returned too many results.









It returned too few results.









Results links were broken.









Results were not relevant to my search terms or needs.









Results were too similar/redundant.









Search required too many attempts.









I was not sure what words to use in my search.









Search speed was too slow.









Search results were not organized well.









Other E




KMJ6747Q026
E Please describe the search difficulties you experienced.

N Text area, no char limit Skip Logic Group OE_ Difficulties
KMJ6747Q027 Demographics: Age
Please select your age. Under 18
Y Drop down, select one
Age




18 - 24









25 - 34









35 - 44









45 - 54









55 - 64









65 or older









Prefer not to answer





KMJ6747Q028 Demographics: Gender
Please select your gender. Male
Y Radio button, one-up vertical
Gender




Female









Prefer not to answer





KMJ6747Q029 OE_Improve Experience
If you could improve one thing about this website, what would it be?

N Text area, no char limit
Improvements
KMJ6747Q030

Would you be interested in being contacted for our focus group? This would be for additional research only. Yes A Y Radio button, one-up vertical Skip Logic Group Focus Group




No





KMJ6747Q031
A Please provide your email address so we can contact you about the focus group.

N Text field, <100 chars Skip Logic Group OE_Focus Group Email

Sheet 5: CQs (8-10-16)

Model Instance Name:

BJS V2 red & strike-through: DELETE









underlined & italicized: RE-ORDER





MID


pink: ADDITION





Date: 5/18/2016


blue + -->: REWORDING





CUSTOM QUESTION LIST
QID QUESTION META TAG Skip From Question Text Answer Choices Skip to Required
Y/N
Type Special Instructions 25 character limit. Leave blank if you want DOT to fill this part out. CQ Label
KMJ6747Q001

How frequently do you visit this site? First time
Y Radio button, one-up vertical
Visit Frequency




More than once a day









Daily









About once a week









About once a month









Every 6 months or less





KMJ6747Q002 Role
Which best describes you? Student
Y Drop down, select one Skip Logic Group Role




Academia









Research









General Public









Education/training









Corrections: jails, prisons, parole, probation









Law enforcement









Courts and prosecution









Government









Media









Elected/Appointed Office









Other A




KMJ6747Q003
A Please tell us your role.

N Text area, no char limit Skip Logic Group OE_Role
KMJ6747Q004 Primary Reason
What is your primary reason for visiting the site today? Research a specific topic or issue
Y Drop down, select one Skip Logic Group Reason




Access or download a publication









Obtain funding information









Look up a key statistic or definition









Materials for a course I'm teaching









Materials for a course I'm taking









Background information on a topic









Just browsing









Other A




KMJ6747Q005
A Please tell us why you were visiting today.

N Text area, no char limit Skip Logic Group OE_Reason
KMJ6747Q006 Acquisition Source
How did you find the BJS website? Search Engine (Google, Yahoo, Bing, etc.)
Y Drop down, select one Skip Logic Group Acquisition Source




Email









Social Media (Twitter, Facebook)









Other A




KMJ6747Q007
A Please tell us how you found the BJS website.

N Text area, no char limit Skip Logic Group OE_Acq Source
KMJ6747Q008

Did you accomplish what you wanted to do today on this site? Yes B Y Drop down, select one Skip Logic Group* Accomplish




No A,B,C








Partially A,B,C




KMJ6747Q009
A Please tell us why you were unable or partially unable to accomplish your task today.

N Text area, no char limit Skip Logic Group* OE_Not Accomplish
KMJ6747Q010
B How would you best describe the information on this site? Very difficult to understand
Y Drop down, select one Skip Logic Group Ease of Use




Somewhat difficult to understand









Somewhat easy to understand









Very easy to understand





KMJ6747Q011
C What do you plan to do next? Continue looking on this site
Y Radio button, one-up vertical Skip Logic Group Do Next




Try another website









Call for assistance









Email for assistance









Subscribe to RSS/JUSTSTATS/GovDelivery for notification of updates









Other D




KMJ6747Q012
D What will you do next?

N Text area, no char limit Skip Logic Group OE_Do Next
KMJ6747Q013

Please tell us about your navigation experience. I had no difficulty navigating this site
Y Checkbox, one-up vertical Mutually Exclusive Navigation




I was able to navigate to the general area, but could not find the specific content I needed


Skip Logic Group





Site has too many links









Site has too few links









Links/labels are difficult to understand









Links did not take me where I expected









Could not get started or did not know where to begin









Had technical difficulties (e.g. broken links, error messages) B








Other A




KMJ6747Q014
A Please describe your experience navigating the site.

N Text area, no char limit Skip Logic Group OE_Navigation
KMJ6747Q015
B Please tell us what links were broken or the errors received.

N Text area, no char limit Skip Logic Group OE_Nav Errors
KMJ6747Q016

What data-related resources did you use today? Please select all that apply. Data Analysis Tools A Y Checkbox, one-up vertical Skip Logic Group Tools




Key Statistics A








Data Collections A








Data and Product Finder









Did not use any tools


Mutually Exclusive

KMJ6747Q017
A Were these tools helpful? Yes B Y Radio button, one-up vertical Skip Logic Group Tools_Useful




No B








Partially B




KMJ6747Q018
B Kearley, Timothy: More specifics about what we mean by "tools" Please tell us about your experience with the data analysis tools and other data-related resources on the BJS website.

N Text area, no char limit Skip Logic Group Tools_OE
KMJ6747Q019

What form of data is the most useful to you? PDF
N Checkbox, two-up vertical Skip Logic Group Data Pref




.xlsx (Excel)









Csv









API









None of these


Mutually Exclusive





Other A




KMJ6747Q020
A Please tell us what form of data is useful to you.

N Text area, no char limit Skip Logic Group OE_Data Pref
KMJ6747Q021

Did you use the search feature today? Yes A,B,C Y Radio button, one-up vertical Skip Logic Group Search




No





KMJ6747Q022
A What specific search terms did you use to try to find the information/product?

N Text area, no char limit Skip Logic Group OE_Search Terms
KMJ6747Q023
B Were the search results helpful? Yes
Y Radio button, one-up vertical Skip Logic Group Search results




No





KMJ6747Q024
C Did you encounter any difficulty with the search feature? Yes D Y Radio button, one-up vertical Skip Logic Group Difficulty with Search




No





KMJ6747Q025
D What type of difficulty did you primarily encounter? It returned no results.
Y Drop down, select one Skip Logic Group What Difficulties




It returned too many results.









It returned too few results.









Results links were broken.









Results were not relevant to my search terms or needs.









Results were too similar/redundant.









Search required too many attempts.









I was not sure what words to use in my search.









Search speed was too slow.









Search results were not organized well.









Other E




KMJ6747Q026
E Please describe the search difficulties you experienced.

N Text area, no char limit Skip Logic Group OE_ Difficulties
KMJ6747Q027 Demographics: Age
Please select your age. Under 18
Y Drop down, select one
Age




18 - 24









25 - 34









35 - 44









45 - 54









55 - 64









65 or older









Prefer not to answer





KMJ6747Q028 Demographics: Gender
Please select your gender. Male
Y Radio button, one-up vertical
Gender




Female









Prefer not to answer





KMJ6747Q029 OE_Improve Experience
If you could improve one thing about this website, what would it be?

N Text area, no char limit
Improvements
KMJ6747Q030

Would you be interested in being contacted for our focus group? This would be for additional research only. Yes A Y Radio button, one-up vertical Skip Logic Group Focus Group




No





KMJ6747Q031
A Please provide your email address so we can contact you about the focus group.

N Text field, <100 chars Skip Logic Group OE_Focus Group Email
File Typeapplication/vnd.ms-excel
File TitleQuestionnaire Production Guidelines_Template
AuthorProfessional Services
Last Modified ByAdams, Luciana P
File Modified2019-02-06
File Created2001-08-03

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