Q_AHRQEnterprise_W Q_AHRQEnterprise_Web_Browse_20180117_DOT

E-Government Website Customer Satisfaction Surveys

Q_AHRQEnterprise_Web_Browse_20180117_DOT.xlsx

Mapping and Questionnaire Documents IA 30812 A0 (AHRQ)

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf

Overview

MIDS_Lang Codes
Welcome and Thank You Text
WelcomeThank You Text HCUP
WelcomeThank You NGC_NQMC
Current Model Qsts
Current CQs
Before Dataload


Sheet 1: MIDS_Lang Codes

Measure: Site: Measure Name: MID: DOT Code:
Main AHRQ Main Site AHRQ Enterprise Main (EN) V0QBANBZ0IwF4cZV0xpMpw4C EN
EHC Effective Health AHRQ Enterprise EHC (1E) MlMUstcAhYphcZ89hskRZg4C 1E
CAHPS CAHPS AHRQ Enterprise CAHPS (2E) AxhQwFMMo9Eh5I4l4Rkwpg4C 2E
QI Electronic Preventive Services AHRQ Enterprise QI (3E) MNwQlEEU055d01ZtNZ8NwA4C 3E
HIT Health IT AHRQ Enterprise HIT (4E) 14wdJY059kRhRpFZ9c99Ew4C 4E
PSNet Patient Safety/Morbidity and Mortality AHRQ Enterprise PSNet (5E) NgZps11k9gRI5NFoFpsJUg4C 5E
PC3 Innovations AHRQ Enterprise PC3 (6E) REkMRBN91NVYgdAk50xdRg4C 6E
PCM USHIK/MEPS AHRQ Enterprise PCM (7E) Y8xt5hQ9Fpxh5NctEls1Ag4C 7E
HCUP US Guideline AHRQ Enterprise HCUP US (8E) BkoUYBd5NlNMIRJQpBkYtw4C 8E
HCUP Net Quality Measures AHRQ Enterprise HCUP Net (9E) ZUYsslVFptcg50wllMx1YA4C 9E
CDS Quality Indicators AHRQ Enterprise CDS (GE) 9w94cl4oshg0YJYth510gA4C GE






Sheet 2: Welcome and Thank You Text






Welcome and Thank You Text















Welcome Text
Thank You Text




Thank you for visiting the Agency for Healthcare Research and Quality. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve.

Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible.

Thank you for taking our survey - and for helping us serve you better. We appreciate your input!






























Welcome Text - Alternate
Thank You Text - Alternate




Thank you for visiting the Agency for Healthcare Research and Quality. You have been randomly selected to take part in this survey that is being conducted by ForeSee on behalf of the Agency for Healthcare Research and Quality. Please take a few minutes to give us your feedback. All results are strictly confidential.
Thank you for taking our survey - and for helping us serve you better.

Please note you will not receive a response from us based on your survey comments. If you would like us to contact you about your feedback, please visit the Contact Us section of our web site.
































































































Sheet 3: WelcomeThank You Text HCUP






Welcome and Thank You Text















Welcome Text
Thank You Text




Thank you for visiting HCUP-US. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve.

Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible.

Thank you for taking our survey - and for helping us serve you better. We appreciate your input!






























Welcome Text - Alternate
Thank You Text - Alternate







































































































Sheet 4: WelcomeThank You NGC_NQMC






Welcome and Thank You Text















Welcome Text
Thank You Text




Thank you for visiting our site. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve.

Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible. Also, please note that your responses are anonymous. We will collectively use your feedback to improve our site, but cannot respond to any individual.

Thank you for taking our survey - and for helping us serve you better. We appreciate your input!









































































































































Sheet 5: Current Model Qsts

Model Instance Name:







AHRQ Enterprise







MID:
R8wAc4oxsEFxw15AZd8ghg==




Partitioned (Y/N)?
YES




NOTE: All non-partitioned surveys will NOT be imputed and the elements will be rotated as a default unless otherwise specified and approved by Research.



Date:
9/7/2012




AHRQ Enterprise
Model questions utilize the Foresee methodology to determine scores and impacts


ELEMENTS (drivers of satisfaction)

CUSTOMER SATISFACTION

FUTURE BEHAVIORS

MQ Label

MQ Label

MQ Label


Content (1=Poor, 10=Excellent, Don't Know)

Satisfaction

Return (1=Very Unlikely, 10=Very Likely)

Content - Accuracy Please rate your perception of the accuracy of information on this site.
Satisfaction - Overall What is your overall satisfaction with this site?
(1=Very Dissatisfied, 10=Very Satisfied)

Return How likely are you to return to this site?

Content - Quality Please rate the quality of information on this site.
Satisfaction - Expectations How well does this site meet your expectations?
(1=Falls Short, 10=Exceeds)


Recommend (1=Very Unlikely, 10=Very Likely)

Content - Freshness Please rate the freshness of content on this site.
Satisfaction - Ideal How does this site compare to your idea of an ideal website?
(1=Not Very Close, 10=Very Close)

Recommend How likely are you to recommend this site to someone else?


Look and Feel (1=Poor, 10=Excellent, Don't Know)






Look and Feel - Appeal Please rate the visual appeal of this site.






Look and Feel - Balance Please rate the balance of graphics and text on this site.






Look and Feel - Readability Please rate the readability of the pages on this site.







Navigation (1=Poor, 10=Excellent, Don't Know)






Navigation - Organized Please rate how well the site is organized.






Navigation - Options Please rate the options available for navigating this site.



Navigation - Layout Please rate how well the site layout helps you find what you are looking for.


Navigation - Clicks Please rate the number of clicks to get where you want on this site.



Online Transparency (1=Poor, 10=Excellent, Don't Know)


Online Transparency - Disclose Please rate how thoroughly this site discloses information about what this organization is doing.






Online Transparency - Quick Please rate your perception of how quickly agency information is made available on this site.






Online Transparency - Access Please rate your perception of how well information about this organization's actions can be accessed by the public on this site.







Search (1=Poor, 10=Excellent, Don't Know)






Search - Results Relevance Please rate the relevance of search results on this site.






Search - Results Organization Please rate the organization of search results on this site.






Search - Results Help Please rate how well the search results help you decide what to select.






Search - Feature Narrow Please rate how well the search feature helps you to narrow the results to find what you want.







Site Performance (1=Poor, 10=Excellent, Don't Know)






Site Performance - Loading Please rate how quickly pages load on this site.






Site Performance - Consistency Please rate the consistency of speed from page to page on this site.






Site Performance - Errors Please rate the ability to load pages without getting error messages on this site.















































































Sheet 6: Current CQs

Model Instance Name: AHRQ Enterprise


red & strike-through: DELETE Main (EN) AHRQ Main Site PCM (7E) Primary care measures

R8wAc4oxsEFxw15AZd8ghg==


underlined & italicized: RE-ORDER EHC (1E) Effective Health HCUP US (8E) HCUP US





pink: ADDITION CAHPS (2E) CAHPS HCUP Net (9E) HCUP Net






QI (3E) Quality Indicators CDS (GE) Clinical Decision Support

Date:
9/6/2012 blue + -->: REWORDING HIT (4E) Health IT








PSNet (5E) Patient Safety/Morbidity and Mortality








PC3 (6E) PC3



AHRQ Enterprise
QID
(Group ID)
SUBDOMAIN Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
KVT7797Q001 ALL
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y
Frequency




Daily or almost daily









About once a week









About two or three times a month









About once a month









Every few months or less often





KVT7797Q002 PSNet
How did you learn about this site? (please choose one) AHRQ print media (e.g., brochure, reports, fact sheets, etc.)
Radio button, one-up vertical Single Y Skip Logic Group* Learn About PSNET




Link from AHRQ website









Link from another website (excludes AHRQ website)









Meeting or Conference









Print media (e.g., medical journals, health care publications, newspaper, etc.)









Social media (e.g., Twitter, Facebook, etc.)









Web search engine (e.g., Google, Yahoo, etc.)









Word of mouth from a colleague, friend, or teacher









AHRQ listserv or email









Other, please specify A




KVT7797Q003 PSNet A How did you learn about this site?

Text field, <100 char
N Skip Logic Group* Other_LearnAbout PSNET
KVT7797Q004 PSNet
Which of the following categories best describes you? Attorney
Radio button, one-up vertical Single Y Skip Logic Group* Describes You PSNET




Health Plan or Medical Group Administrator or Manager









Hospital Administrator or Manager









House Officer/Resident









Librarian/Information Specialist









Media/Press









Nurse/Nurse Practitioner









Patient or Consumer









Patient Safety Officer









Pharmacist









Physician









Physician Assistant









Policy Analyst or Policymaker









Quality Improvement Professional









Researcher









Risk Management Professional









Student









Other, please specify A




KVT7797Q005 PSnet A Other, best describes your situation or position

Text field, <100 char
N Skip Logic Group* Other Describes You PSNET
KVT7797Q006 PSNet
Which of the following statements most closely describes your primary reason for visiting the AHRQ PSNet site? Keep up to date on patient safety resources (i.e., weekly updates)
Radio button, one-up vertical Single Y Skip Logic Group* Main area of interest PSNET




Search for patient safety resources that are most relevant to my needs









Search for patient safety resources as references for background or research purposes









Learn how to improve patient safety









Learn how to prevent or mitigate medical errors









Submit a case









Obtain CME, CEU, or trainee certification









Obtain teaching materials or training information









Understand more about the activities of AHRQ









Other, please specify A




KVT7797Q007 PSNet A Other, main area of interest

Text field, <100 char
N Skip Logic Group* Other Reason PSNET
KVT7797Q008 PSNet
Which type of content are you most interested in when visiting AHRQ PSNet? (Choose all that apply) Patient Safety Primers
Checkbox, one-up vertical Multi Y Skip Logic Group* Content Interest PSNET




PSNet Weekly Update









WebM&M Cases & Commentaries









Interviews with patient safety newsmakers (“In Conversation with…”)









Essays on patient safety topics (Perspectives on Safety; Annual Perspectives)









CME, CEU, Trainee Certification









Podcasts









Glossary









Other, please specify A




KVT7797Q009 PSNet A Other, resources of interest

Text field, <100 char
N Skip Logic Group* Other Reason PSNET
KVT7797Q010 PSNet
Which resources are you most interested in when visiting AHRQ PSNet? (Choose all that apply) Books/reports
Checkbox, one-up vertical Multi Y Skip Logic Group* Resources of Interest PSNET




Educational opportunities









Funding opportunities









Journal articles









Meetings/conferences









Newspaper/magazine articles









Organizational/policy guidelines









Press releases/announcements









Tools/toolkits









Other, please specify A




KVT7797Q011 PSNet A Other, resources of interest

Text field, <100 char
N Skip Logic Group* Other Reason PSNET
KVT7797Q012 Main, CAHPS,HIT, QI,
PSNet, PCM, HCUP US, HCUP NET, CDS

How did you learn about this site? E-mail
Radio button, one-up vertical Single Y Skip Logic Group* Learn About




Print media









Radio or television









Previous knowledge of AHRQ









Third-party search engine (Google, Bing, Yahoo, etc.)









Link from another website









Mobile application









Online social media









Word of mouth









Conference or meeting









Class or teacher









Other, please specify A




KVT7797Q013 Main, CAHPS,HIT, QI,
PSNet, PCM, HCUP US, HCUP NET, CDS
A Other, How did you learn about this site?

Text field, <100 char
N Skip Logic Group* Other_LearnAbout
KVT7797Q014 EHC
How did you learn about this site? E-mail
Radio button, one-up vertical Single Y Skip Logic Group* Learn About EHC




Previous knowledge of AHRQ









Search engine (Google, Bing, Yahoo, etc.)









Link from another website









From an app on an iPhone, Android, Tablet, etc.








Word of mouth







Online social media (e.g., Facebook, Twitter)









Conference or meeting









Class or teacher









Other, please specify A




KVT7797Q015 EHC A Other, How did you learn about this site?

Text field, <100 char
N Skip Logic Group* Other_LearnAbout EHC
KVT7797Q016 Main, CAHPS,HIT, QI,
PSNet, PCM, CDS

Which of the following best describes your role in coming to the site today? Physician/Physician’s Assistant
Radio button, one-up vertical Single Y Skip Logic Group* Describes You




Nurse/Nurse Practitioner









Other Health Care Provider









Health Care Administrator









Social Services Intermediary









Consumer, Patient, or General Public









Government Policymaker









Health Insurer









Employer









Researcher/Analyst









Media / Press









Librarian/Information Specialist









Educator









Student









System Administrator









Other, please specify





KVT7797Q017 Main, CAHPS,HIT, QI,
PSNet, PCM, CDS
A Other, best describes your situation or position

Text field, <100 char
N Skip Logic Group* Other Describes You
KVT7797Q018 HCUP NET, HCUP US
Which of the following best describes your role in coming to the site today? Consumer, Patient, or General Public
Radio button, one-up vertical Single Y Skip Logic Group* Describes You HCUP




Educator









Government Agency, Policymaker









HCUP Partner, Data Organization









Health Care Administrator









Healthcare Provider









Managed Care, Insurer









Media, Press









Pharmaceutical, Biotechnology, Medical Product Firm









Researcher, Analyst









Research Organization, Consultant









Research Administrator









Social Services Provider









Student









Trade Association, Lobbying Group, Consortium









Other, please specify A




KVT7797Q019 HCUP NET, HCUP US A Other, best describes your situation or position

Text field, <100 char
N Skip Logic Group* Other Describes You HCUP
KVT7797Q020 EHC
Which of the following best describes your role in coming to the site today? Physician/Physician Assistant
Radio button, one-up vertical Single Y Skip Logic Group* Describes You EHC

Answers also in different order compared to the other submeasures using this question.

Nurse/Nurse Practitioner








Other Health Care Provider








Researcher/Analyst








Educator








Health Care Administrator








Patient, General Public, or Consumer









Other, please specify





KVT7797Q021 EHC A Other, best describes your situation or position

Text field, <100 char
N Skip Logic Group* Other Describes You EHC
KVT7797Q022 Main, CAHPS,HIT, QI,
PSNet, PCM,, CDS

Please select your main area of interest for using this website today. Agency products or news release
Radio button, one-up vertical Single Y Skip Logic Group* Main area of interest




Behavioral health









Career opportunities









Comparative effectiveness of treatments









Continuing education or training assistance









Data and surveys









Evidence-based clinical practice and guidelines









Family or personal health care









General health interest









Grants or contracts









Health care plans and insurance









Health care quality









Health care use and cost









Health services research studies









Health information technology









Medicines and drugs









Patient safety









Preventive health care









Primary care practice









Racial/ethnic health care disparities









Social media/TV or radio ads









Other, please specify A




KVT7797Q023 Main, CAHPS,HIT,QI,
PSNet, PCM, CDS
A Other, main area of interest

Text field, <100 char
N Skip Logic Group* Other Reason
KVT7797Q024 HCUP NET, HCUP US
Please select your main area of interest for using this website today. Learn more about the HCUP project
Radio button, one-up vertical Single Y Skip Logic Group* Main Area of Interest HCUP




Purchase HCUP databases or check on my order









Seek additional tools and supplemental databases for working with HCUP data









Seek documentation on what is in HCUP databases









Seek training/tutorials on how to use HCUP databases









Use the interactive HCUP Fast Stats tool









View studies, statistics or reports generated from HCUP databases









Other, please specify A




KVT7797Q025 HCUP NET, HCUP US A Other, main area of interest

Text field, <100 char
N Skip Logic Group* Other Main Area of Interest HCUP
KVT7797Q026 EHC
What is your main area of interest in visiting the site today? Agency products or news release
Radio button, one-up vertical Single Y Skip Logic Group* Main area of interest EHC




Behavioral health









Comparative effectiveness of treatments









Continuing education or training assistance









Evidence-based clinical practice and guidelines









Family or personal health care









Health care quality









Health services research studies









Medicines and drugs









Preventive health care









Other, please specify A




KVT7797Q027 EHC A Other, main area of interest

Text field, <100 char
N Skip Logic Group* Other Reason EHC
KVT7797Q028 EHC
What is your secondary area of interest in visiting the site today? (Please select all that apply) Agency products or news release
Checkbox, one-up vertical
Y Skip Logic Group Secondary Area of Interest EHC




Behavioral health









Comparative effectiveness of treatments









Continuing education or training assistance









Evidence-based clinical practice and guidelines









Family or personal health care









Health care quality









Health services research studies









Medicines and drugs









Preventive health care









Other, please specify A








There is no secondary area of interest
mutually exclusive



KVT7797Q029 EHC A Other, secondary area of interest

Text field, <100 char
N Skip Logic Group Other Secondary Area of Interest EHC
KVT7797Q030 EHC
What materials or resources on the site did you access today? (Please select all that apply) Summaries of research for patients and consumers
Checkbox, one-up vertical
Y Skip Logic Group Resources Accessed EHC




Decision aids for patients and consumers









Summaries of research for health care professionals









Systematic review findings









Original research reports and tools









Methods guidance, reports, and tools









Resources for getting involved in the Effective Health Care Program









Continuing education activities









Webcasts









Eisenberg Center Conference Series









Other, please specify A




KVT7797Q031 EHC A What other materials or resources did you access today?

Text area, no char limit
N Skip Logic Group Other Resources Accessed EHC
KVT7797Q032 ALL
Were you able to find what you were looking for today? Yes
Radio button, one-up vertical Single Y Skip Logic Group Able to Find




No A




KVT7797Q033 ALL A What were you unable to find?

Text area, no char limit Single N Skip Logic Group Unable to Find
KVT7797Q034 ALL
What is your main purpose for using information from this site today? Improve or apply treatment for my patients
Radio button, one-up vertical Single Y Skip Logic Group Use for Information




Make decision about my own health care or for family member









Refer to a friend or colleague or share with a collaborative group









Plan a research project









Prepare report, article, research paper or presentation









Get information to assist in making policy decisions









Help with work assignment or job responsibilities









General knowledge or better understanding of health care system









Get information to teach others









Complete school/class project









Find training opportunities and support









Meet continuing education requirements









Get funding for programs or projects









Review the latest research findings and statistics









Submit comments, ask questions or complete other online transactions









Support quality improvement efforts and innovation









Other (please specify)
A



KVT7797Q035 ALL A What other purpose do you have for using the information from the site today?

Text area, no char limit
N Skip Logic Group Other Use for Information
KVT7797Q036 ALL
How did you primarily look for information on the site today? Used one of the search tools on this site A Radio button, one-up vertical Single Y Skip Logic Group Primary Search Method




Navigated by clicking on links or tabs B








Used the site map B




KVT7797Q037 ALL A What was your experience with the search tool today? I did not encounter any difficulties
mutually exclusive Multi Y Skip Logic Group Search Experience




Search results were not helpful
Checkbox, one-up vertical







Received too many results









Received not enough results









Received no results









Results were not relevant to my search









Other, please specify: C




KVT7797Q038 ALL C What other experience did you have with the search tool today?

Text area, no char limit
N Skip Logic Group Other Search Experience
KVT7797Q039 ALL B What was your experience navigating the site today? Could not navigate back to previous information
Checkbox, one-up vertical Multi Y Skip Logic Group Navigation Experience




I felt lost, did not know where I was on the site









Links did not take me where I expected









Links and labels were difficult to understand









Too many links or navigational choices









Other, please specify: D








I had no difficulty browsing on this site
mutually exclusive
mutually exclusive

KVT7797Q040 ALL D What other experience did you have navigating the site today?

Text area, no char limit
N Skip Logic Group Other Navigation Experience
KVT7797Q041 ALL
Did you encounter any technical difficulties while visiting the site today? No
Radio button, one-up vertical Single Y Skip Logic Group* Tech Difficulties




Yes, please describe the problem (be as specific as possible) A




KVT7797Q042 ALL A Please describe technical difficulties

Text field, <100 char
N Skip Logic Group* Other Tech
KVT7797Q043 ALL
How could this website be improved (please be specific, i.e., specific new topic content, different data formats, future products, etc.)?

Text area, no char limit
N
Improvements

Sheet 7: Before Dataload

Model Instance Name: AHRQ Enterprise


red & strike-through: DELETE Main AHRQ Main Site




R8wAc4oxsEFxw15AZd8ghg==


underlined & italicized: RE-ORDER EHC Effective Health

PCM Primary care measures




pink: ADDITION CAHPS CAHPS

HCUP US HCUP US









HCUP Net HCUP Net
Date:
9/6/2012 blue + -->: REWORDING HIT Health IT QI Quality Indicators CDS Clinical Decision Support





PSNet Patient Safety/Morbidity and Mortality









PC3





AHRQ Enterprise
QID
(Group ID)
SUBDOMAIN Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
AML002900 ALL
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y
Frequency




Daily or almost daily










About once a week










About two or three times a month










About once a month










Every few months or less often






MAD0084359 PSNet
How did you learn about this site? (please choose one) AHRQ print media (e.g., brochure, reports, fact sheets, etc.)
Radio button, one-up vertical Single Y OPS Group Learn About PSNET




Link from AHRQ website










Link from another website (excludes AHRQ website)










Meeting or Conference










Print media (e.g., medical journals, health care publications, newspaper, etc.)










Social media (e.g., Twitter, Facebook, etc.)










Web search engine (e.g., Google, Yahoo, etc.)










Word of mouth from a colleague, friend, or teacher










AHRQ listserv or email










Other, please specify A





MAD0084360 PSNet A How did you learn about this site?

Text field, <100 char
N OPS Group Other_LearnAbout PSNET
MAD0084361 PSNet
Which of the following categories best describes you? Attorney
Radio button, one-up vertical Single Y OPS Group Describes You PSNET




Health Plan or Medical Group Administrator or Manager










Hospital Administrator or Manager










House Officer/Resident










Librarian/Information Specialist










Media/Press










Nurse/Nurse Practitioner










Patient or Consumer










Patient Safety Officer










Pharmacist










Physician










Physician Assistant










Policy Analyst or Policymaker










Quality Improvement Professional










Researcher










Risk Management Professional










Student










Other, please specify A





MAD0084362 PSnet A Other, best describes your situation or position

Text field, <100 char
N OPS Group Other Describes You PSNET
MAD0084363 PSNet
Which of the following statements most closely describes your primary reason for visiting the AHRQ PSNet site? Keep up to date on patient safety resources (i.e., weekly updates)
Radio button, one-up vertical Single Y OPS Group Main area of interest PSNET




Search for patient safety resources that are most relevant to my needs










Search for patient safety resources as references for background or research purposes










Learn how to improve patient safety










Learn how to prevent or mitigate medical errors










Submit a case










Obtain CME, CEU, or trainee certification










Obtain teaching materials or training information










Understand more about the activities of AHRQ










Other, please specify A





MAD0084364 PSNet A Other, main area of interest

Text field, <100 char
N OPS Group Other Reason PSNET
LIV0107573 PSNet
Which type of content are you most interested in when visiting AHRQ PSNet? (Choose all that apply) Patient Safety Primers
Checkbox, one-up vertical Multi Y OPS Group Content Interest PSNET




PSNet Weekly Update










WebM&M Cases & Commentaries










Interviews with patient safety newsmakers (“In Conversation with…”)










Essays on patient safety topics (Perspectives on Safety; Annual Perspectives)










CME, CEU, Trainee Certification










Podcasts










Glossary










Other, please specify A





LIV0107574 PSNet A Other, resources of interest

Text field, <100 char
N OPS Group Other Reason PSNET
MAD0084366 PSNet
Which resources are you most interested in when visiting AHRQ PSNet? (Choose all that apply) Books/reports
Checkbox, one-up vertical Multi Y OPS Group Resources of Interest PSNET




Educational opportunities










Funding opportunities










Journal articles










Meetings/conferences










Newspaper/magazine articles










Organizational/policy guidelines










Press releases/announcements










Tools/toolkits










Other, please specify A





MAD0084368 PSNet A Other, resources of interest

Text field, <100 char
N OPS Group Other Reason PSNET
MAD0084369 Webmm
How did you learn about this site? (please choose one) AHRQ print media (e.g., brochure, reports, fact sheets, etc.)
Radio button, one-up vertical Single Y OPS Group Learn About




Link from AHRQ website










Link from AHRQ PSNet










Link from another website (excludes AHRQ website)










Meeting or Conference










Print media (e.g., medical journals, health care publications, newspaper, etc.)










Social media (e.g., Twitter, Facebook, etc.)










Web search engine (e.g., Google, Yahoo, etc.)










Word of mouth from a colleague, friend, or teacher










AHRQ listserv or email










Other, please specify A





MAD0084370 Webmm A Other, How did you learn about this site?

Text field, <100 char
N OPS Group Other_LearnAbout
MAD0084371 Webmm
Which of the following categories best describes you? Attorney
Radio button, one-up vertical Single Y OPS Group Describes You




Health Plan or Medical Group Administrator or Manager










Hospital Administrator or Manager










House Officer/Resident










Librarian/Information Specialist










Media/Press










Nurse/Nurse Practitioner










Patient or Consumer










Patient Safety Officer










Pharmacist










Physician










Physician Assistant










Policy Analyst or Policymaker










Quality Improvement Professional










Researcher










Risk Management Professional










Student










Other, please specify A





MAD0084372 Webmm A Other, best describes your situation or position

Text field, <100 char
N OPS Group Other Describes You
MAD0084373 Webmm
Which of the following statements most closely describes your primary reason for visiting the AHRQ WebM&M site? Learn how to improve patient safety
Radio button, one-up vertical Single Y OPS Group Main area of interest




Learn how to prevent or mitigate medical errors










Obtain CME, CEU, or trainee certification










Obtain teaching materials or training information










Submit a case










Search for patient safety information as references for background or research purposes










Understand more about the activities of AHRQ










Other, please specify A





MAD0084374
A Other, primary reason for visit

Text field, <100 char
N OPS Group Other Reason
MAD0084375 Webmm
How would you rate the content of AHRQ WebM&M? 1=Poor
Radio button, scale, has don't know s N
Content Rating_Cases and Commentaries




2










3










4










5










6










7










8










9










10=Excellent










N/A






MAD0084376 Webmm
CME, CEU, Trainee Certification 1=Poor
Radio button, scale, has don't know s N
Content Rating_Cases and Commentaries




2










3










4










5










6










7










8










9










10=Excellent










N/A






MAD0084378 Webmm
“In Conversation with…” (Interviews with patient safety newsmakers) 1=Poor
Radio button, scale, has don't know s N
Content Rating_Cases and Commentaries




2










3










4










5










6










7










8










9










10=Excellent










N/A






MAD0084380 Webmm
Perspectives on Safety (Essays on patient safety topics) 1=Poor
Radio button, scale, has don't know s N
Content Rating_Cases and Commentaries




2










3










4










5










6










7










8










9










10=Excellent










N/A






MAD0084381 Webmm
Podcasts 1=Poor
Radio button, scale, has don't know s N
Content Rating_Cases and Commentaries




2










3










4










5










6










7










8










9










10=Excellent










N/A






MAD0084384 Webmm
Glossary 1=Poor
Radio button, scale, has don't know s N
Content Rating_Cases and Commentaries




2










3










4










5










6










7










8










9










10=Excellent










N/A






MAD0084387 Webmm
Patient Safety Primers 1=Poor
Radio button, scale, has don't know s N
Content Rating_Cases and Commentaries




2










3










4










5










6










7










8










9










10=Excellent










N/A






MAD0084388 Webmm
Site archive 1=Poor
Radio button, scale, has don't know s N
Content Rating_Cases and Commentaries




2










3










4










5










6










7









8










9










10=Excellent










N/A






AML002901 Main, CAHPS,HIT, epss, INNOV, USHIK, QI, NGC, NQMC,
PSMM, PCM, HCUP US, HCUP NET, CDS

How did you learn about this site? E-mail
Radio button, one-up vertical Single Y OPS Group Learn About




Print media










Radio or television










Previous knowledge of AHRQ










Third-party search engine (Google, Bing, Yahoo, etc.)










Link from another website










Mobile application










Online social media










Word of mouth










Conference or meeting










Class or teacher










Other, please specify A





AML002902 Main, CAHPS,HIT, epss, INNOV, USHIK, QI, NGC, NQMC,
PSMM, PCM, HCUP US, HCUP NET, CDS
A Other, How did you learn about this site?

Text field, <100 char
N OPS Group Other_LearnAbout
1EAML002901 EHC
How did you learn about this site? E-mail
Radio button, one-up vertical Single Y OPS Group Learn About EHC

Note: Shared question; but has different wording/answers. Original question above.



Previous knowledge of AHRQ









Search engine (Google, Bing, Yahoo, etc.)









Link from another website









From an app on an iPhone, Android, Tablet, etc.









Word of mouth









Online social media (e.g., Facebook, Twitter)









Conference or meeting









Class or teacher









Other, please specify A





1EAML002902 EHC A Other, How did you learn about this site?

Text field, <100 char
N OPS Group Other_LearnAbout EHC
AML002903 Main, CAHPS,HIT, epss, INNOV, USHIK, QI, NGC, NQMC,
PSMM, PCM, CDS

Which of the following best describes your role in coming to the site today? Physician/Physician’s Assistant
Radio button, one-up vertical Single Y OPS Group Describes You




Nurse/Nurse Practitioner










Other Health Care Provider










Health Care Administrator










Social Services Intermediary










Consumer, Patient, or General Public










Government Policymaker










Health Insurer










Employer










Researcher/Analyst










Media / Press










Librarian/Information Specialist










Educator










Student










System Administrator










Other, please specify






AML002904 Main, CAHPS,HIT, epss, INNOV, USHIK, QI, NGC, NQMC,
PSMM, PCM, CDS
A Other, best describes your situation or position

Text field, <100 char
N OPS Group Other Describes You
AML002903 HCUP, HCUP NET, HCUP US
Which of the following best describes your role in coming to the site today? Consumer, Patient, or General Public
Radio button, one-up vertical Single Y OPS Group Describes You HCUP




Educator










Government Agency, Policymaker










HCUP Partner, Data Organization










Health Care Administrator










Healthcare Provider










Managed Care, Insurer










Media, Press










Pharmaceutical, Biotechnology, Medical Product Firm










Researcher, Analyst










Research Organization, Consultant










Research Administrator










Social Services Provider










Student










Trade Association, Lobbying Group, Consortium










Other, please specify A





AML002904 HCUP, HCUP NET, HCUP US A Other, best describes your situation or position

Text field, <100 char
N OPS Group Other Describes You HCUP
1EAML002903 EHC
Which of the following best describes your role in coming to the site today? Physician/Physician Assistant
Radio button, one-up vertical Single Y OPS Group Describes You EHC
Note: Shared question; but has different wording/answers. Original question above.

Answers also in different order compared to the other submeasures.
Answers also in different order compared to the other submeasures using this question.

Nurse/Nurse Practitioner








Other Health Care Provider








Researcher/Analyst








Educator








Health Care Administrator








Patient, General Public, or Consumer









Other, please specify






1EAML002904 EHC A Other, best describes your situation or position

Text field, <100 char
N OPS Group Other Describes You EHC
ACQLiv0016074 Main, CAHPS,HIT, epss, INNOV, USHIK, QI, NGC, NQMC,
PSMM, PCM,, CDS

Please select your main area of interest for using this website today. Agency products or news release
Radio button, one-up vertical Single Y OPS Group Main area of interest




Behavioral health










Career opportunities










Comparative effectiveness of treatments










Continuing education or training assistance










Data and surveys










Evidence-based clinical practice and guidelines










Family or personal health care










General health interest










Grants or contracts










Health care plans and insurance










Health care quality










Health care use and cost










Health services research studies










Health information technology










Medicines and drugs










Patient safety










Preventive health care










Primary care practice










Racial/ethnic health care disparities










Social media/TV or radio ads










Other, please specify A





ACQLiv0016075 Main, CAHPS,HIT, epss, INNOV, USHIK, QI, NGC, NQMC,
PSMM, PCM, CDS
A Other, main area of interest

Text field, <100 char
N OPS Group Other Reason
JIB0140513 HCUP, HCUP NET, HCUP US
Please select your main area of interest for using this website today. Learn more about the HCUP project
Radio button, one-up vertical Single Y OPS Group Main Area of Interest HCUP




Purchase HCUP databases or check on my order










Seek additional tools and supplemental databases for working with HCUP data










Seek documentation on what is in HCUP databases










Seek training/tutorials on how to use HCUP databases










Use the interactive HCUP Fast Stats tool










View studies, statistics or reports generated from HCUP databases










Other, please specify A





JIB0140514 HCUP, HCUP NET, HCUP US A Other, main area of interest

Text field, <100 char
N OPS Group Other Main Area of Interest HCUP
1EACQLiv0016074 EHC
What is your main area of interest in visiting the site today? Agency products or news release
Radio button, one-up vertical Single Y OPS Group Main area of interest EHC
Note: Shared question; but has different wording/answers. Original question above.


Behavioral health









Comparative effectiveness of treatments









Continuing education or training assistance









Evidence-based clinical practice and guidelines









Family or personal health care









Health care quality









Health services research studies









Medicines and drugs









Preventive health care









Other, please specify A





1EACQLiv0016075 EHC A Other, main area of interest

Text field, <100 char
N OPS Group Other Reason EHC
STE0118950 EHC
What is your secondary area of interest in visiting the site today? (Please select all that apply) Agency products or news release
Checkbox, one-up vertical
Y Skip Logic Group Secondary Area of Interest EHC




Behavioral health










Comparative effectiveness of treatments










Continuing education or training assistance










Evidence-based clinical practice and guidelines










Family or personal health care










Health care quality










Health services research studies










Medicines and drugs










Preventive health care










Other, please specify A









There is no secondary area of interest
mutually exclusive




STE0118951 EHC A Other, secondary area of interest

Text field, <100 char
N Skip Logic Group Other Secondary Area of Interest EHC
STE0118952 EHC
What materials or resources on the site did you access today? (Please select all that apply) Summaries of research for patients and consumers
Checkbox, one-up vertical
Y Skip Logic Group Resources Accessed EHC




Decision aids for patients and consumers










Summaries of research for health care professionals










Systematic review findings










Original research reports and tools










Methods guidance, reports, and tools










Resources for getting involved in the Effective Health Care Program










Continuing education activities










Webcasts










Eisenberg Center Conference Series










Other, please specify A





STE0118953 EHC A What other materials or resources did you access today?

Text area, no char limit
N Skip Logic Group Other Resources Accessed EHC
AML002907 ALL
Were you able to find what you were looking for today? Yes
Radio button, one-up vertical Single Y Skip Logic Group Able to Find




No A





AML002908 ALL A What were you unable to find?

Text area, no char limit Single N Skip Logic Group Unable to Find
ACQhar0019250 ALL
What is your main purpose for using information from this site today? Improve or apply treatment for my patients
Radio button, one-up vertical Single Y Skip Logic Group Use for Information




Make decision about my own health care or for family member










Refer to a friend or colleague or share with a collaborative group










Plan a research project










Prepare report, article, research paper or presentation










Get information to assist in making policy decisions










Help with work assignment or job responsibilities










General knowledge or better understanding of health care system










Get information to teach others










Complete school/class project










Find training opportunities and support










Meet continuing education requirements










Get funding for programs or projects










Review the latest research findings and statistics










Submit comments, ask questions or complete other online transactions










Support quality improvement efforts and innovation










Other (please specify)
A




ACQhar0019251 ALL A What other purpose do you have for using the information from the site today?

Text area, no char limit
N Skip Logic Group Other Use for Information
MAD0070244 ALL
How did you primarily look for information on the site today? Used one of the search tools on this site A Radio button, one-up vertical Single Y Skip Logic Group Primary Search Method




Navigated by clicking on links or tabs B









Used the site map B





MAD0070245 ALL A What was your experience with the search tool today? I did not encounter any difficulties
mutually exclusive Multi Y Skip Logic Group Search Experience




Search results were not helpful
Checkbox, one-up vertical








Received too many results










Received not enough results










Received no results










Results were not relevant to my search










Other, please specify: C





MAD0070247 ALL C What other experience did you have with the search tool today?

Text area, no char limit
N Skip Logic Group Other Search Experience
MAD0070246 ALL B What was your experience navigating the site today? Could not navigate back to previous information
Checkbox, one-up vertical Multi Y Skip Logic Group Navigation Experience




I felt lost, did not know where I was on the site










Links did not take me where I expected










Links and labels were difficult to understand










Too many links or navigational choices










Other, please specify: D









I had no difficulty browsing on this site
mutually exclusive
mutually exclusive


MAD0070248 ALL D What other experience did you have navigating the site today?

Text area, no char limit
N Skip Logic Group Other Navigation Experience
ACQLiv0016080 Website Innov
What features on this site did you find most useful? Browse Topics
Checkbox, one-up vertical M Y OPS Group Useful Features




Category Labels and Links










Contact Us










E-mail Updates










Frequently Asked Questions










Buttons and Navigation Tabs










Images










Search










Site Map










Social Media Icons










What’s New










Other (please specify) A





ACQLiv0016081 Website Innov A Other features

Text field, <100 char

OPS Group Other Useful Features
AML002913 ALL
Did you encounter any technical difficulties while visiting the site today? No
Radio button, one-up vertical Single Y OPS Group Tech Difficulties




Yes, please describe the problem (be as specific as possible) A





AML002914 ALL A Please describe technical difficulties

Text field, <100 char
N OPS Group Other Tech
LON0045782 ALL
How could this website be improved (please be specific, i.e., specific new topic content, different data formats, future products, etc.)?

Text area, no char limit
N
Improvements
AML002900 HCUP, HCUP NET, HCUP US
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y
Frequency




Daily or almost daily










About once a week










About two or three times a month










About once a month










Every few months or less often






AML002907 HCUP, HCUP NET, HCUP US
Were you able to find everything you were looking for today? Yes
Radio button, one-up vertical Single Y Skip Logic Group Able to Find




No A




AML002908 HCUP, HCUP NET, HCUP US A What were you unable to find?

Text area, no char limit Single N Skip Logic Group Unable to Find
MAD0070244 HCUP, HCUP NET, HCUP US
How did you primarily look for information on the site today? Used the main search tool on this site
Radio button, one-up vertical Single Y Skip Logic Group Primary Search Method




Navigated by clicking on links or tabs B









Used the Publications Search tool on the site





MAD0070246 HCUP, HCUP NET, HCUP US B What was your experience navigating the site today? Could not navigate back to previous information
Checkbox, one-up vertical Multi Y Skip Logic Group Navigation Experience




I felt lost, did not know where I was on the site










Links did not take me where I expected










Other, please specify:









I had no difficulty browsing on this site D


Mutually Exclusive
MAD0070248 HCUP, HCUP NET, HCUP US D What other experience did you have navigating the site today?

Text area, no char limit
N Skip Logic Group Other Navigation Experience
LON0045782 HCUP, HCUP NET, HCUP US
How could this website be improved (please be specific, i.e., specific new topic content, different data formats, future products, etc.)?

Text area, no char limit
N
Improvements
KAU0163715 NGC
Which of the following sections in Help & About did you use today? (Select all that apply.) Guideline Summaries A Checkbox, one-up vertical Multiple Y Skip Logic Group Help & About sections used NGC

Search & Browse B





My NGC C






Compare Feature D






Matrix Tool Feature E





Did not use the Help & About sections listed above



Mutually Exclusive

KAU0163716 NGC A Please rate the helpfulness of the information in the Guideline Summaries section. 1=Not Helpful at all
Radio button, scale, has don't know Single N Skip Logic Group Guideline Summaries rating NGC




2










3










4










5










6










7










8










9










10=Very Helpful










Don't Know






KAU0163717 NGC B Please rate the helpfulness of the information in the Search & Browse section. 1=Not Helpful at all
Radio button, scale, has don't know Single N Skip Logic Group Search & Browse rating NGC




2










3










4










5










6










7










8










9










10=Very Helpful










Don't Know






KAU0163718 NGC C Please rate the helpfulness of the information in the My NGC section. 1=Not Helpful at all
Radio button, scale, has don't know Single N Skip Logic Group My NGC rating




2










3










4










5










6










7










8










9










10=Very Helpful










Don't Know






KAU0163719 NGC D Please rate the helpfulness of the information in the Compare Feature section. 1=Not Helpful at all
Radio button, scale, has don't know Single N Skip Logic Group Compare Feature rating NGC




2










3










4










5










6










7










8










9










10=Very Helpful










Don't Know






KAU0163720 NGC E Please rate the helpfulness of the information in the Matrix Tool Feature section. 1=Not Helpful at all
Radio button, scale, has don't know Single N Skip Logic Group Matrix Tool Feature rating NGC




2










3










4










5










6










7










8










9










10=Very Helpful










Don't Know






KAU0163721 NGC
The Multiple Chronic Conditions feature identifies guidelines addressing Multiple Chronic Conditions and has a filter located on the Search Results page. Did you use the Multiple Chronic Conditions feature today? Yes A radio button, one-up vertical Single Y Skip Logic Group Use MCC




No





KAU0163722 NGC A Please rate your experience with the Multiple Chronic Conditions feature. 1=Poor
Radio button, scale, has don't know Single N Skip Logic Group MCC rating




2










3










4










5










6










7










8










9










10=Excellent










Don't Know






KAU0165493 NQMC
Which of the following sections in Help & About did you use today? (Select all that apply.) Measure Summaries A Checkbox, one-up vertical Multiple Y Skip Logic Group Help & About sections used NQMC




Search & Browse B









Quality Measure Tutorials C









My NQMC D









Compare Feature E









Matrix Tool Feature F









Relationship of NQMC to Other Measure Resources G









Did not use the Help & About sections listed above



Mutually Exclusive

KAU0165494 NQMC A Please rate the helpfulness of the information in the Measure Summaries section. 1=Not Helpful at all
Radio Button, scale has don't know Single N Skip Logic Group Measure Summaries rating NQMC




2










3










4










5










6










7










8










9










10=Very Helpful










Don't Know






KAU0165495 NQMC B Please rate the helpfulness of the information in the Search & Browse section. 1=Not Helpful at all
Radio Button, scale has don't know Single N Skip Logic Group Search & Browse rating NQMC




2










3










4










5










6










7










8










9










10=Very Helpful










Don't Know






KAU0165497 NQMC C Please rate the helpfulness of the information in the Quality Measure Tutorials section. 1=Not Helpful at all
Radio Button, scale has don't know Single N Skip Logic Group Quality Measures Tutorials rating NQMC




2










3










4










5










6










7










8










9










10=Very Helpful










Don't Know






KAU0165498 NQMC D Please rate the helpfulness of the information in the My NQMC section. 1=Not Helpful at all
Radio Button, scale has don't know Single N Skip Logic Group My NQMC rating




2










3










4










5










6










7










8










9










10=Very Helpful










Don't Know






KAU0165500 NQMC E Please rate the helpfulness of the information in the Compare Feature section. 1=Not Helpful at all
Radio Button, scale has don't know Single N Skip Logic Group Compare Feature rating NQMC




2










3










4










5










6










7










8










9










10=Very Helpful










Don't Know






KAU0165515 NQMC F Please rate the helpfulness of the information in the Matrix Tool Feature section. 1=Not Helpful at all
Radio Button, scale has don't know Single N Skip Logic Group Matrix Tool rating NQMC




2










3










4










5










6










7










8










9










10=Very Helpful










Don't Know






KAU0165516 NQMC G Please rate the helpfulness of the information in the Relationship of NQMC to Other Measure Resources section. 1=Not Helpful at all
Radio Button, scale has don't know Single N Skip Logic Group Relationship of NQMC to others rating




2










3










4










5










6










7










8










9










10=Very Helpful










Don't Know






KAU0165517 NQMC
The Core Quality Measures feature identifies measures included in one of the seven Core Quality Measure Collaborative measure sets. A filter is located on the search results page. Did you use the Core Quality Measures feature today? Yes A Radio Button, one-up vertical Single Y Skip Logic Group Use Core Quality Measures




No






KAU0165518 NQMC A Please rate your experience with the Core Quality Measures feature. 1=Poor
Radio Button, Scale has don't know Single N Skip Logic Group Core Quality Measures rating




2










3










4










5










6










7










8










9










10=Excellent










Don't Know






ACQhar0020562 NGC
Please indicate your primary reason for visiting the NGC site today. (Select one.) Nothing in particular (just browsing)
Radio button, one-up vertical Single Y Skip Logic Group NGC_Primary Reason


Find a specific clinical practice guideline(s)



Improve my practice/patient care



Review the newest guidance to keep myself current



Determine the guidance available on a specific topic



Research and/or compare guidelines



For personal health research



Other, please specify A
ACQhar0020563 NGC A Specify your other reason for visiting the NGC site today.

Text area, no char limit N Skip Logic Group Other Reason for Visiting_NGC
ACQhar0020560 NQMC
Please indicate your primary reason for visiting the NQMC site today. (Select one.) Nothing in particular (just browsing)
Radio button, one-up vertical Single Y Skip Logic Group NQMC_Primary Reason


Find a specific quality measure(s)



Review the newest quality measures to keep myself current



Determine the quality measures available on a specific topic/issue/domain, etc.



View tutorials on quality measurement



Access the HHS Measure Inventory (a separate repository within NQMC)



For academic or health services research



Other, please specify A
ACQhar0020561 NQMC A Specify your other reason for visiting the NQMC site today.

Text area, no char limit
N Skip Logic Group Other Reason for Visiting_NQMC
KAU0163723 NGC and NQMC
How could this website be improved (please be specific, e.g., specific new topic content, different data formats, future products, etc.)?

Text area, no char limit
N
How site could improve
File Typeapplication/vnd.openxmlformats-officedocument.spreadsheetml.sheet
File Modified0000-00-00
File Created0000-00-00

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