Noridian Recoupment Feedback Survey
FCG IA number: 30628 |
| Question Text |
Answer Text |
| Q1. Rate the customer service experience you received from our Reoupment team representative. |
Start rating ( 5 stars) |
| Q2. The representative was knowledgeable |
Start rating ( 5 stars) |
| Q3. The service received was timely and efficient. |
Start rating ( 5 stars) |
| Q4. The issue was resolved during the interaction. |
Y/N |
| Q5. Provide us any additional recommendations or feedback you have about your customer service experience. |
(Open ended question) |
| Q6. Overall, you are satified with your experience using the "INSERT APPLICABLE WEBSITE SECTION HERE" section of our website. |
Start rating ( 5 stars) |
| Q6a. Provide suggestions on how it could be improved. |
(Open ended question) Apply skip logic feature |