1090-0008 Survey Mapping Document (SSA) IA 30688 A4 Retirement Estimator

Survey:	SSA Retirement Estimator
IA#:	30688 Amend 4
Date:	8/19/2019
SURVEY TYPE:	Relationship (tab 4)
Survey Q#	Type#	Type Topic
1	Standard	Site Performance -Speed
2	Standard	Site Performance - Complete
3	Standard	Site Performance - Responsiveness
4	Standard	Look and Feel - Appeal
5	Standard	Look and Feel - Spacing
6	Standard	Look and Feel - Legibility
7	Standard	Navigation - Ease of finding
8	Standard	Navigation - Page layout
9	Standard	Navigation - Links
10	Standard	Site Information - Relevance
11	Standard	Site Information - Thoroughness
12	Standard	Site Information - Readability
13	Standard	Account Management - Simplicity
14	Standard	Account Management - Efficiency
15	Standard	Account Management - Essential Info
16	Standard	Sat - Overall
17	Standard	Sat - Expectations
18	Standard	Sat - Ideal
19	Standard	Recommend
20	Standard	Use other services
21	Custom	How Connected with SSA
22	Custom	From Where Connected with SSA
23	Custom	Use SSA Icon
24	Custom	OE_How Linked to SSA (library)
25	Custom	OE_Location of Kiosk
26	Custom	OPS_How Connected with SSA
27	Custom	OE_How Linked to SSA (library)
28	Custom	Learned about RE
29	Custom	Other learned about
30	Custom	OE_Website
31	Custom	Frequency
32	Custom	Expect to File
33	Custom	How to File
34	Custom	Review SS Statement
35	Custom	Difficulty Navigating Between RE and Statement
36	Custom	OE_Difficulty Navigating Between RE and Statement
37	Custom	Plan to Review SS Statement
38	Custom	Accomplish Goal
39	Custom	OE_Did not accomplish
40	Custom	RE Based on Earnings
41	Custom	OE_Not based on earnings
42	Custom	Navigation Experience
43	Custom	Other Difficulty
44	Custom	Other learned about
45	Custom	Other Resources
46	Custom	OPS Other Resources
47	Custom	Do Next Y/N
48	Custom	Have mySSA Account
49	Custom	Why Not Have mySSA Account
50	Custom	OPS_Why Not Have mySSA Account
51	Custom	Age
52	Custom	Marital Status
53	Custom	Other Marital
54	Custom	Improvement