1090-0008 Survey Mapping Document Fiscal Service NOV 19 (1)

1090-0008 Survey Mapping Document Fiscal Service NOV 19 (1).docx

E-Government Website Customer Satisfaction Surveys

1090-0008 Survey Mapping Document Fiscal Service NOV 19 (1)

OMB: 1090-0008

Document [docx]
Download: docx | pdf

Survey: Fiscal Services



 

IA#: 30676



 

Date: 11/4/2019



 





SURVEY TYPE:


 





Survey Q#

Type#

Topic Type

 

1 Model Overall satisfaction

2 Model Satisfaction compared to expectations

3 Model Satisfaction compared to ideal

4 Custom Visit frequency

5 Custom Role

6 Custom Other -role specify

7 Custom Information looking for

8 Custom Other – info looking for specify

9 Custom Find information

10 Custom Info meet needs

11 Custom How to improve information

12 Custom Other – improve info specify

13 Custom Navigation difficulty

14 Custom Navigation issue

15 Custom Other navigation issue – specify

16 Custom Navigation detail

17 Custom How to improve experience

File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorParrillo, Jeffrey Michael
File Modified0000-00-00
File Created2021-01-15

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