1090-0008 Survey Mapping Document (ITC) IA 30830 A0_draft

1090-0008 Survey Mapping Document (ITC) IA 30830 A0_draft.xlsx

E-Government Website Customer Satisfaction Surveys

1090-0008 Survey Mapping Document (ITC) IA 30830 A0_draft

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf
Survey: ITC
IA#: 30830 Amend 0
Date: 12/12/2019



SURVEY TYPE: Relationship (tab 4)



Survey Q# Type# Type Topic
1 Standard Look and Feel - Appeal
2 Standard Look and Feel - Balance
3 Standard Look and Feel - Readability
4 Standard Site Performance - Loading
5 Standard Site Performance - Consistency
6 Standard Site Performance - Completeness
7 Standard Navigation - Organized
8 Standard Navigation - Options
9 Standard Navigation - Layout
10 Standard Information Browsing - Sort
11 Standard Information Browsing - Narrow
12 Standard Information Browsing - Features
13 Standard Site Information - Thoroughness
14 Standard Site Information - Understandable
15 Standard Site Information - Answers
16 Standard Satisfaction - Overall
17 Standard Satisfaction - Expectations
18 Standard Satisfaction - Ideal
19 Standard Return
20 Standard Recommend
21 Standard Primary Resource
22 Custom Visit Frequency
23 Custom Visually pleasing
24 Custom Easy to find
25 Custom Improvement over previous
26 Custom Aspects are improvements
27 Custom Why not improvement
28 Custom Role
29 Custom OE_Role
30 Custom Primary Reason
31 Custom OE_Reason
32 Custom Task Accomplishment
33 Custom OE_Unable to Accomplish
34 Custom Sections visited
35 Custom OE_Sections visited
36 Custom Investigations Info
37 Custom OE_Investigations Info
38 Custom Investigations Find
39 Custom Investigations Not Find
40 Custom OE_Investigations Not Find
41 Custom OE_Improve Investigations
42 Custom Nav Experience
43 Custom Nav Difficulty
44 Custom OE_Navigation
45 Custom Use Search
46 Custom Search Find
47 Custom Search terms used
48 Custom Basic Search Exp
49 Custom OE_Basic Search
50 Custom PL_Clear
51 Custom Visited site on mobile
52 Custom Issues with mobile device
53 Custom Describe issue
54 Custom OE_Site Improvement
55 Custom OE_Contact Info
File Typeapplication/vnd.openxmlformats-officedocument.spreadsheetml.sheet
File Modified0000-00-00
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