1090-0008 Survey Mapping Document IRS ABTEST

1090-0008 Survey Mapping Document IRS ABTEST.docx

E-Government Website Customer Satisfaction Surveys

1090-0008 Survey Mapping Document IRS ABTEST

OMB: 1090-0008

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Survey: IRS Desktop BETA AB



 

I/A#: 30689



 

Date: 12/17/19



 





SURVEY TYPE: Desktop


 





Survey Q#

Type#

Topic Type

 

1 Custom Role

2 Custom Reason

3 Custom Payment task

4 Custom Able to log in

5 Custom Prior contact for reason

6 Custom Satisfied with service

7 Custom Need addressed

8 Custom Easy to complete

9 Custom Reasonable time

10 Custom Increased confidence

11 Custom Easy to find info

12 Custom Easy to understand info

13 Custom Use as primary resource

14 Custom Other online services

15 Custom Suggestions

File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorParrillo, Jeffrey Michael
File Modified0000-00-00
File Created2021-01-14

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