1090-0008 Survey Mapping Document (VHA) IA 30820

1090-0008 Survey Mapping Document (VHA) IA 30820.xlsx

E-Government Website Customer Satisfaction Surveys

1090-0008 Survey Mapping Document (VHA) IA 30820

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf
Survey: VHA
IA#: 30820 Amend 0
Date: 1/16/2019



SURVEY TYPE: Relationship (tab 4)



Survey Q# Type# Type Topic
1 Standard Look and Feel - Appeal
2 Standard Look and Feel - Balance
3 Standard Look and Feel - Readability
4 Standard Site Performance - Loading
5 Standard Site Performance - Consistency
6 Standard Site Performance - Completeness
7 Standard Navigation - Organized
8 Standard Navigation - Options
9 Standard Navigation - Layout
10 Standard Site Information - Thoroughness
11 Standard Site Information - Understandable
12 Standard Site Information - Answers
13 Standard Task Process - Time
14 Standard Task Process - Procedures
15 Standard Task Process - Efficiency
16 Standard Satisfaction - Overall
17 Standard Satisfaction - Expectations
18 Standard Satisfaction - Ideal
19 Standard Return
20 Standard Recommend
21 Standard Trust - Level MHV
22 Standard Trust - Level VA
23 Standard Use Web Channel Over Others
24 Custom Visit Reason
25 Custom OE_Visit Reason
26 Custom ANRole
27 Custom ANHealth
28 Custom ANFacilCare
29 Custom VACareType
30 Custom OE_VACareType
31 Custom SummaryAwareVAproviders
32 Custom SummaryAccessVAproviders
33 Custom NonVACare
34 Custom NonVACareType
35 Custom OE_NonVACareType
36 Custom OE_ShareNotTypes
37 Custom OE_VLERheard
38 Custom VLERwhynoconsent
39 Custom OE_VLERwhynoconsent
40 Custom SummaryUsed
41 Custom OE_SummaryUsed
42 Custom ANMHVFreq
43 Custom OE_Redesign Not Improvement
44 Custom ANRegUser
45 Custom ANUserType
46 Custom Log Into Site
47 Custom Log In Successfully
48 Custom Log In Experience
49 Custom OE_Log In Info Unavailable
50 Custom OE_Log In Experience
51 Custom ANTaskAcc
52 Custom NotAccomplished
53 Custom OE_NotAccomplished
54 Custom Receive Care
55 Custom State
56 Custom Alaska
57 Custom Alabama
58 Custom Arkansas
59 Custom Arizona
60 Custom California
61 Custom Colorado
62 Custom Connecticut
63 Custom DC
64 Custom Delaware
65 Custom Florida
66 Custom Georgia
67 Custom Hawaii
68 Custom Iowa
69 Custom Idaho
70 Custom Illinois
71 Custom Indiana
72 Custom Kansas
73 Custom Kentucky
74 Custom Louisiana
75 Custom Massachusetts
76 Custom Maryland
77 Custom Maine
78 Custom Michigan
79 Custom Minnesota
80 Custom Missouri
81 Custom Mississippi
82 Custom Montana
83 Custom North Carolina
84 Custom North Dakota
85 Custom Nebraska
86 Custom New Hampshire
87 Custom New Jersey
88 Custom New Mexico
89 Custom Nevada
90 Custom New York
91 Custom Ohio
92 Custom Oklahoma
93 Custom Oregon
94 Custom Pennsylvania
95 Custom Puerto Rico
96 Custom Rhode Island
97 Custom South Carolina
98 Custom South Dakota
99 Custom Tennessee
100 Custom Texas
101 Custom Utah
102 Custom Virginia
103 Custom Vermont
104 Custom Washington
105 Custom Wisconsin
106 Custom West Virginia
107 Custom Wyoming
108 Custom Social Media
109 Custom SM_Facebook
110 Custom SM_Twitter
111 Custom Newsletter
112 Custom Subscribe
113 Custom Newsletter Useful
114 Custom OE_Newsletter
115 Custom PRYrsUse
116 Custom 12mosAccessVAMedRecords
117 Custom MHV improve Health
118 Custom OE_Topics
119 Custom ENDRequest
120 Custom Survey
121 Custom ANMilServ
122 Custom ANAge
123 Custom ANGender
124 Custom ANEduc
125 Custom Paperwork
126 Custom Label
127 Custom Why discard
128 Custom Why paperwork
129 Custom Tracking numbers
File Typeapplication/vnd.openxmlformats-officedocument.spreadsheetml.sheet
File Modified0000-00-00
File Created0000-00-00

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