Survey: OPM Retirement Services Online |
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Date: 2/25/20 |
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SURVEY TYPE: |
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Survey Q# |
Type# |
Topic Type |
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1 Model Content - Accuracy
2 Model Content - Quality
3 Model Content - Freshness
4 Model Functionality - Usefulness
5 Model Functionality – Convenient
6 Model Functionality – Variety
7 Model Navigation - Organized
8 Model Navigation - Options
9 Model Navigation - Layout
10 Model Look and Feel – Appeal
11 Model Look and Feel – Balance
12 Model Look and Feel – Readability
13 Model Tasks/Transactions - Simplicity
14 Model Tasks/Transactions – Instructions
15 Model Tasks/Transactions – Verification
16 Model Site Performance – Loading
17 Model Site Performance – Consistency
18 Model Site Performance - Errors
19 Model Satisfaction – Overall
20 Model Satisfaction – Expectations
21 Model Satisfaction – Ideal
22 Model Return
23 Model Recommend
24 Model Increase Usage
25 Custom Primary Reason
26 Custom OE_Primary Reason
27 Custom Accomplish
28 Custom OE_Not Accomplish
29 Custom Password Reset
30 Custom Password Reset Method
31 Custom Role
32 Custom Device
33 Custom Mobile Device
34 Custom Visit Frequency
35 Custom OE_Additional Info
36 Custom Tenure
37 Custom Age
38 Custom A11 Satisfaction
39 Custom A11 Confidence
40 Custom A11 Quality
41 Custom A11 Ease
41 Custom A11 Efficiency
42 Custom A11 Equity Digital
43 Custom A11 Helpful Digital
| File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
| Author | Parrillo, Jeffrey Michael |
| File Modified | 0000-00-00 |
| File Created | 2021-01-14 |