Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

ICR 201806-2125-004

OMB: 2125-0628

Federal Form Document

Forms and Documents
Document
Name
Status
Supporting Statement B
2018-06-15
Supporting Statement A
2018-06-15
Supplementary Document
2011-09-14
IC Document Collections
IC ID
Document
Title
Status
244947 New
244595 New
244428 New
243647 New
243566 New
243454 New
243449 New
242447 New
242230 New
239080 New
238188 New
237518 New
236435 New
235812 New
235543 New
235474 New
ICR Details
2125-0628 201806-2125-004
Active 201504-2125-005
DOT/FHWA
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Extension without change of a currently approved collection   No
Regular
Approved without change 02/13/2019
Retrieve Notice of Action (NOA) 06/29/2018
  Inventory as of this Action Requested Previously Approved
02/28/2022 36 Months From Approved 02/28/2019
8,900 0 8,900
3,025 0 3,025
0 0 0
This collection of information is necessary to enable the Agency to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs. The responses to these collections or voluntary. The majority of our respondents are SDOT partners, and our highway industry professionals. These collections will be issued as needed. There are not any changes since the previous approval.
EO: EO 13571 Name/Subject of EO: Streamlining Service Delivery and Improving Customer Service
   EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
  
None
Not associated with rulemaking
  83 FR 7527 02/21/2018
83 FR 25732 06/04/2018
No
  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 8,900 8,900 0 0 0 0
Annual Time Burden (Hours) 3,025 3,025 0 0 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No
$651,500
Yes Part B of Supporting Statement
    No
    No
No
No
No
Uncollected
Michael Howell 202 366-5262 [email protected]
  No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
06/29/2018
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