Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

2021 TRB Conference “Question of the Day” Questionnaire

Multiple and open-ended questions

1. Which program area(s) provides the greatest need for your transportation training career path?

(Multiple choice - participants can make more than one selection)

1. Asset Management

2. Business, Public Administration & Quality

3. Civil Rights

4. Communications

5. Construction and Maintenance

6. Design and Traffic Operations

7. Financial Management

8. Freight and Transportation Logistics

9. Geotechnical

10. Highway Safety

11. Hydraulics

12. Intelligent Transportation Systems (ITS)

13. Pavement and Materials

14. Real Estate

15. Structures

16. Transportation Performance Management

17. Transportation Planning

2. What business need do you or your organization have that NHI training can solve? (Open-ended question)

3. What is the number one barrier to providing training for you or your organization?

1. Cost of Training

2. Topics needed are not available

3. Workload/Time restrictions

4. Other (open ended question)

4. Which of these criteria make training most successful for you?

1. Use of adult learning principles

2. Peer exchanges and networking

3. Excellent Instructor

4. Current/Relevant topics

5. Organization rewards improved performance

6. Having an identified and documented need at my organization

7. Other (Open ended question)

5. What is the number one reason for receiving training at your organization?

1. New laws, regulations, guidance

2. Onboarding

3. Performance Improvement

4. Managerial request

5. Other (open-ended question)

6. What is your preferred learning style when participating in a training?

1. Web-based training (online training)

2. Web-conference training (interactive, live, online training with instructor)

3. Webinar (live or recorded online presentation of information)

4. One-on-One training

5. In person training

6. Other (open-ended question)

7. What type of NHI training have you participated in?

1. Web-based training

2. Web-conference training (interactive, live, online training with instructor)

3. Virtual Instructor-led training (VILT)

4. Instructor-led training (ILT)

5. None

8. Which organization or group would you turn to, to receive CRITICAL training for your transportation career needs? (Please rank from mostly likely to least likely)

1. NHI

2. AASHTO

3. Online Resources (i.e. YouTube, Google)

4. Peers

5. Industry/Associations

6. College or University

7. Other (open-ended question)

9. What time of year do you need (or prefer) training the most?

1. Autumn

2. Spring

3. Summer

4. Winter

10. Would you participate in a virtual reality experience as part of your training?

    1. Yes

    2. No

    3. Explain why or why not? (open-ended question)

11. Would you be interested in participating in a focus group dedicated to enhancing the NHI hosting experience?

    1. Yes

    2. No

12. What qualities make a great instructor?

1. Field/Real world experience

2. Teaching experience

3. Humor

4. Managerial Experience

5. Pleasantness/Excellent Customer Service

6. Helpfulness

7. Other (open-ended question)