Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

MATC listening calls questinos

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

OMB: 2125-0628

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FHWA Mobile Asphalt Technology Center (MATC) Customer Satisfaction Listening Calls

Questions to be Used



1. Have you heard about the FHWA Mobile Asphalt Technology Center?

2. What is your perception of the MATC and how can we make this service better?

3.   When it comes to asphalt, what are some of the top priorities and initiatives your organization or you personally are focused on/concerned about?


4.    How do you search for information on issues with asphalt materials and construction (on the net search, by topic area, by typing in questions, etc.)?


5.     Are there additional initiatives MATC could pursue to better help/serve their stakeholders?



File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorMcCarthy, Leslie (FHWA)
File Modified0000-00-00
File Created2021-01-14

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