NASA Headquarters Support Services Satisfaction Survey

Your opinion matters to us! Please take a moment to participate in the NASA HQ Support Services Satisfaction Survey.

1. What type of services did you receive?

-- Archives services, including historical research, historical appraisal, and access to collection

-- Audio-Visual services, including conference equipment set up, and support for special events

-- Courier Driver services, including passport/visa processing and delivering letters/packages to local government agencies

-- Electrical services, including moving electrical outlets or moving electrical cables

-- Executive Driver services, including driving executives to official meetings and events

-- Facilities Help Desk services, including receiving requests for support services and making conference room reservations

-- Information services, including receiving visitors and distributing publications

-- Library services, including providing current books and materials related to NASA, space policy, and management

-- Mail Center Operations services, including mailing of letters/packages, and delivering shredder bins

-- Maintenance Mechanic services, including hanging signs/pictures, and repairing/painting walls

-- Mover services, including moving boxes and setting up tables for conferences

2. The services were received within a satisfactory time frame

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

3. The services were provided in a courteous manner

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

4. Please provide comments about the services you received, or suggestions on how we can improve.

This information collection meets the requirements of 44 U.S.C. § 3507, as amended by section 2 of the Paperwork Reduction Act of 1995. You do not need to answer these questions unless we display a valid Office of Management and Budget (OMB) control number. The control number for this collection is 2700-0153 and expires on __/__/____. We estimate that it will take about three minutes to read the instructions, gather the facts, and answer the questions.