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pdfCustomer Service Application
(CSA)
Screen Package
Integrated Registration Services (IRES)
April 12, 2018
OMB Clearance Package OMB# 0960-0596
Note:
Screens captures with the blue bar are the latest UEF IRES/CSA screens.
Screens captures with the red bar are the ones that we were not able to
reproduce in the latest UEF format.
1
Table of Contents
1.
CSA Home ............................................................................................................................................. 4
2.
Multiple User IDs Found....................................................................................................................... 4
3.
User Information for [User ID] ............................................................................................................. 5
4.
New User Information - Add Foreign User .......................................................................................... 5
5.
New User Information - Add New/Pending User ID ........................................................................... 6
6.
New User Information - No SSN FoundUser ID ................................................................................... 6
7.
New User Information - Numi Failed ................................................................................................... 7
8.
Users for Company ............................................................................................................................... 8
9.
Employer Information .......................................................................................................................... 9
10.
Add Services - NO SERVICES AVAILABLE .......................................................................................... 9
11.
Add Services - With Services .......................................................................................................... 10
12.
Service Status ................................................................................................................................. 10
13.
Deactivate Services ........................................................................................................................ 11
14.
Block................................................................................................................................................ 11
15.
Block – Error ................................................................................................................................... 12
16.
Confirmation of Blocking ............................................................................................................... 12
17.
Manage Pending Services .............................................................................................................. 13
18.
Update Employer Information - Employer information updated successfully ............................ 13
19.
Update Employer Information - EIF & MEF failure ....................................................................... 14
20.
Update Employer Information - EIF Failure ................................................................................... 14
21.
Reestablish Employer / Employee Relationship ........................................................................... 15
22.
User History .................................................................................................................................... 16
23.
User History - for SSN ..................................................................................................................... 17
24.
Employer History ............................................................................................................................ 18
25.
Remove Employer .......................................................................................................................... 19
2
26.
Employer Address Search............................................................................................................... 19
27.
Add/Update Employer Address - CBSV Address ........................................................................... 20
28.
Add/Update Employer Address - Other Address .......................................................................... 20
29.
Report of Contact – Global............................................................................................................. 21
30.
Specialized Services - No Services Available ................................................................................. 22
31.
Exclusive Special Services - No Services Available ........................................................................ 22
32.
Exclusive Special Services - No Employer Info............................................................................... 23
33.
Exclusive Special Services - With Services ..................................................................................... 23
34.
Exclusive Special Services - With Services – Error ......................................................................... 24
35.
Unblock Search ............................................................................................................................... 24
36.
MEF & EIF Check – Failure .............................................................................................................. 25
37.
Unblock ........................................................................................................................................... 25
38.
Select Suite – BSO ........................................................................................................................... 26
39.
Select Suite – AR ............................................................................................................................. 27
40.
Confirmation of Remove Employer ............................................................................................... 27
41.
Confirmation of Adding Services - ATTORNEY FEE ........................................................................ 28
42.
Confirmation of Adding Services - INTERNET REPRESENTATIVE PAYEE ....................................... 28
43.
Confirmation of Adding Services - CONSENT BASED SERVICES – SSNVS ...................................... 28
44.
Confirmation of Adding Services - WAGE REPORTING WEB SERVICE FOR CONSOLIDATORS ..... 29
45.
Confirmation of Unblocking ........................................................................................................... 29
46.
Confirmation of Deactivating Services .......................................................................................... 30
47.
Confirmation of Reestablish Employer / Employee Relationship ................................................ 30
48.
Record ID Information.................................................................................................................... 31
49.
Print Activation Code for eFolder .................................................................................................. 32
50.
View Activation Code for eFolder .................................................................................................. 33
3
1. CSA Home
2. Multiple User IDs Found
4
3. User Information for [User ID]
4. New User Information - Add Foreign User
5
5. New User Information - Add New/Pending User ID
6. New User Information - No SSN FoundUser ID
6
7. New User Information - Numi Failed
7
8. Users for Company
8
9. Employer Information
10. Add Services - NO SERVICES AVAILABLE
9
11. Add Services - With Services
12. Service Status
10
13. Deactivate Services
14. Block
11
15. Block – Error
16. Confirmation of Blocking
12
17. Manage Pending Services
18. Update Employer Information - Employer information updated successfully
13
19. Update Employer Information - EIF & MEF failure
20. Update Employer Information - EIF Failure
14
21. Reestablish Employer / Employee Relationship
15
22. User History
16
23. User History - for SSN
17
24. Employer History
18
25. Remove Employer
26. Employer Address Search
19
27. Add/Update Employer Address - CBSV Address
28. Add/Update Employer Address - Other Address
20
29. Report of Contact – Global
21
30. Specialized Services - No Services Available
31. Exclusive Special Services - No Services Available
22
32. Exclusive Special Services - No Employer Info
33. Exclusive Special Services - With Services
23
34. Exclusive Special Services - With Services – Error
35. Unblock Search
24
36. MEF & EIF Check – Failure
37. Unblock
25
38. Select Suite – BSO
26
39. Select Suite – AR
40. Confirmation of Remove Employer
27
41. Confirmation of Adding Services - ATTORNEY FEE
42. Confirmation of Adding Services - INTERNET REPRESENTATIVE PAYEE
43. Confirmation of Adding Services - CONSENT BASED SERVICES – SSNVS
28
44. Confirmation of Adding Services - WAGE REPORTING WEB SERVICE FOR CONSOLIDATORS
45. Confirmation of Unblocking
29
46. Confirmation of Deactivating Services
47. Confirmation of Reestablish Employer / Employee Relationship
30
48. Record ID Information
31
49. Print Activation Code for eFolder
32
50. View Activation Code for eFolder
33
| File Type | application/pdf |
| Author | Shklyan, Emma |
| File Modified | 2018-11-14 |
| File Created | 2018-11-14 |