Buying a House User Questions

Owning a Home: Submit a Question Page
TENTATIVE URL: consumerfinance.gov/owning-a-home/questions

Help us make our Buying a House
resources better
We’re always working to improve CFPB’s Buying a House tools and resources and we want to
know what you think.
Is there something else about the homebuying or mortgage process you want to know? Use the
form below to send us your questions or suggestions. We can’t respond individually to
questions, but we do read them all.
If you have a problem with your mortgage and want to submit a complaint, please use our online
complaint form instead of this form.
Please do not include sensitive information like your name, account number, or social security number in
this field.

Type your question or suggestion here.

Optional: tell us a bit more about yourself.

This information helps us better understand your question.

How soon do you expect to buy a home?
Do you currently own a home?
Contact email

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If you provide your contact information, we may contact you to clarify your question. This information is
collected in accordance with the Paperwork Reduction Act Statement and the Privacy Act Statement.

ON SUBMIT:
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Thank you!
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through the entire homebuying process.
Your email address: [email protected]
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Link: Privacy Act Statement
Link: Paperwork Reduction Act Statement

Privacy Act Statement
5 U.S.C. 552a(e)(3)
By clicking “sign up”, you are providing the Consumer Financial Protection Bureau (“Bureau”) your email
address for the purpose of contacting you to clarify your question.
Information collected will be treated in accordance with the System of Records Notice (“SORN”),
CFPB.021 – CFPB Consumer Education and Engagement Records, 83 FR 23435. Although the Bureau
does not anticipate further disclosing the information provided, it may be disclosed as indicated in the
Routine Uses described in the SORN. Direct identifying information will only be used to contact you as
requested to provide you with tailored updates, and will be kept private except as required by law.
This collection of information is authorized by Pub. L. No. 111-203, Title X, Sections 1013 and 1022,
codified at 12 U.S.C. §§ 5493 and 5512.
You are providing this information voluntarily. You are not required to submit your email address;
however, not doing so will result in the CFPB being unable to fulfill your request.

Paperwork Reduction Act Statement
According to the Paperwork Reduction Act of 1995, an agency may not conduct or sponsor, and not
withstanding any other provision of law a person is not required to respond to, a collection of
information unless it displays a valid OMB control number. The OMB control number for this
collection is 3170-0024. It expires on XX/XX/XXXX. The time required to complete this
information collection is estimated to average approximately 3 minutes per response. Comments
regarding this collection of information, including the estimated response time, suggestions for
improving the usefulness of the information, or suggestions for reducing the burden to respond to
this collection should be submitted to the Consumer Financial Protection Bureau (Attention: PRA
Office), 1700 G Street NW, Washington, DC 20552, or by email to [email protected].