Participant ID: _______
Free File Program Usability Single Question Evaluation
Task 1. Finding the Free File website.
Overall, how difficult or easy was this task to complete?
1 |
2 |
3 |
4 |
5 |
6 |
7 |
Very difficult |
|
|
|
|
|
Very easy |
Task 2. Using the Free File Software Lookup Tool
Overall, how difficult or easy was this task to complete?
1 |
2 |
3 |
4 |
5 |
6 |
7 |
Very difficult |
|
|
|
|
|
Very easy |
Task 3. Completing a return using a Free File software provider
Overall, how difficult or easy was this task to complete?
1 |
2 |
3 |
4 |
5 |
6 |
7 |
Very difficult |
|
|
|
|
|
Very easy |
| File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
| Author | Lykke, Lucia C. |
| File Modified | 0000-00-00 |
| File Created | 2021-01-15 |