Categorization of GC Activities /w Totals
All Categories – All 3 Years’ Totals
Total 3 Year Responses |
Total 3 Year Hours |
Total 3 Year Costs |
17,661,195 |
3,388,016 |
$8,861,835 |
Category A - Mail Questionnaires Year 1 (Feb. 2019 – Feb. 2022)
Category/Title
|
Number of Responses |
Completion Time |
Burden Hours |
Cost |
A-01 Service Satisfaction Survey |
32,000 |
15 |
2,500 |
$200,000 |
A-02 Special Study Programmatic Survey |
20,000 |
15 |
5,000 |
150,000 |
A-03 Special Study Survey |
12,000 |
15 |
3,000 |
120,000 |
Category A - Totals - Mail Questionnaires
Total Year 1 Responses |
Total Year 1 Hours |
Total Year 1 Costs |
64,000 |
10,500 |
$470,000 |
Category B – Telephone Questionnaires Year 1 (Feb. 2019 – Feb. 2022)
Category/Title
|
Number of Responses |
Completion Time |
Burden Hours |
Cost |
B-01 Service Satisfaction Surveys (800#, FO Caller) |
12,000 |
15 |
3,000 |
$100,000 |
B-02 Special Study Survey |
12,000 |
15 |
3,000 |
$120,000 |
B-03 SSA Post Call Surveys |
3,840,000 |
5 |
320,000 |
$160,000 |
B-04 Field Office Network Enterprises (FONE) Satisfactory Survey |
364,929 |
6 |
39,047 |
$469,455 |
Category B – Totals - Telephone Questionnaires
Total Year 1 Responses |
Total Year 1 Hours |
Total Year 1 Costs |
4,228,929 |
365,047 |
$849,455 |
Category C– Mail, Online, Telephone Option Questionnaires Year 1 (Feb. 2019 – Feb. 2022)
Category/Title
|
Number of Responses |
Completion Time |
Burden Hours |
Cost |
C-01 Social Security Statement Survey |
1,200 |
15 |
300 |
$125,000 |
C-02 Disability Program Options |
2,000 |
30 |
1,000 |
$1,000,000 |
C-03 ForeSee Online Customer Satisfaction Surveys |
364,929 |
6 |
36,493 |
$469,455 |
Category C – Totals – Mail/Online/Telephone Questionnaires
Total Year 1 Responses |
Total Year 1 Hours |
Total Year 1 Costs |
368,129 |
37,793 |
$1594,455 |
Category D– Other/Misc
Category/Title
|
Number of Responses |
Completion Time |
Burden Hours |
Cost |
E-01 Includes any possible future clearance SSA has not covered in the above categories |
1,182,240 |
30 |
591,120 |
$1 |
Category D – Totals - Other/Misc
Total Year 1 Responses |
Total Year 1 Hours |
Total Year 1 Costs |
1,182,240 |
591,120 |
$1 |
All Categories - Year 1 Totals (Feb. 2019 – Feb. 2022)
Total Year 1 Responses |
Total Year 1 Hours |
Total Year 1 Costs |
5,843,298 |
1,004,460 |
$2,913,911 |
Categorization of GC Activities /w Totals
Category A - Mail Questionnaires Year 2 (Feb. 2019 – Feb. 2022)
Category/Title
|
Number of Responses |
Completion Time |
Burden Hours |
Cost |
A-01 Service Satisfaction Survey |
32,000 |
15 |
2,500 |
$200,000 |
A-02 Special Study Programmatic Survey |
20,000 |
15 |
5,000 |
150,000 |
A-03 Special Study Survey |
12,000 |
15 |
3,000 |
120,000 |
Category A - Totals - Mail Questionnaires
Total Year 2 Responses |
Total Year 2 Hours |
Total Year 2 Costs |
64,000 |
10,500 |
$470,000 |
Category B – Telephone Questionnaires Year 2 (Feb. 2019 – Feb. 2022)
Category/Title
|
Number of Responses |
Completion Time |
Burden Hours |
Cost |
B-01 Service Satisfaction Surveys (800#, FO Caller) |
12,000 |
15 |
3,000 |
$100,000 |
B-02 Special Study Survey |
12,000 |
15 |
3,000 |
$120,000 |
B-03 SSA Post Call Surveys |
3,840,000 |
5 |
320,000 |
$160,000 |
B-04 Field Office Network Enterprises (FONE) Satisfactory Survey |
364,929 |
6 |
39,047 |
$469,455 |
Category B – Totals - Telephone Questionnaires
Total Year 2 Responses |
Total Year 2 Hours |
Total Year 2 Costs |
4,228,929 |
365,047 |
$849,455 |
Category C– Mail, Online, Telephone Option Questionnaires Year 2 (Feb. 2019 – Feb. 2022)
Category/Title
|
Number of Responses |
Completion Time |
Burden Hours |
Cost |
C-01 Social Security Statement Survey |
1,200 |
15 |
300 |
$125,000 |
C-02 Disability Program Options |
2,000 |
30 |
1,000 |
$1,000,000 |
C-03 ForeSee Online Customer Satisfaction Surveys |
390,474 |
6 |
39,407 |
$493,319 |
Category C – Totals – Mail/Online/Telephone Questionnaires
Total Year 2 Responses |
Total Year 2 Hours |
Total Year 2 Costs |
393,674 |
404,407 |
$1,618,319 |
Category D– Other/Misc
Category/Title
|
Number of Responses |
Completion Time |
Burden Hours |
Cost |
E-01 Includes any possible future clearance SSA has not covered in the above categories |
1,182,240 |
30 |
591,120 |
$1 |
Category D – Totals - Other/Misc
Total Year 2 Responses |
Total Year 2 Hours |
Total Year 2 Costs |
1,182,240 |
591,120 |
$1 |
All Categories - Year 2 Totals
Total Year 2 Responses |
Total Year 2 Hours |
Total Year 2 Costs |
5,868,843 |
1,371,074 |
$2,937,775 |
Categorization of GC Activities /w Totals
Category A - Mail Questionnaires Year 3 (Feb. 2019 – Feb. 2022)
Category/Title
|
Number of Responses |
Completion Time |
Burden Hours |
Cost |
A-01 Service Satisfaction Survey |
32,000 |
15 |
2,500 |
$200,000 |
A-02 Special Study Programmatic Survey |
20,000 |
15 |
5,000 |
150,000 |
A-03 Special Study Survey |
12,000 |
15 |
3,000 |
120,000 |
Category A - Totals - Mail Questionnaires
Total Year 3 Responses |
Total Year 3 Hours |
Total Year 3 Costs |
64,000 |
10,500 |
$470,000 |
Category B - Telephone Questionnaires Year 3 (Feb. 2019 – Feb. 2022)
Category/Title
|
Number of Responses |
Completion Time |
Burden Hours |
Cost |
B-01 Service Satisfaction Surveys (800#, FO Caller) |
12,000 |
15 |
3,000 |
$100,000 |
B-02 Special Study Survey |
12,000 |
15 |
3,000 |
$120,000 |
B-03 SSA Post Call Surveys |
3,840,000 |
5 |
320,000 |
$160,000 |
B-04 Field Office Network Enterprises (FONE) Satisfactory Survey |
417,807 |
6 |
41,781 |
$517,574 |
Category B - Totals - Telephone Questionnaires
Total Year 3 Responses |
Total Year 3 Hours |
Total Year 3 Costs |
4,281,807 |
367,781 |
$897,574 |
Category C - Mail, Online, Telephone Option Questionnaires Year 3 (Feb. 2019 – Feb. 2022)
Category/Title
|
Number of Responses |
Completion Time |
Burden Hours |
Cost |
C-01 Social Security Statement Survey |
1,200 |
15 |
300 |
$125,000 |
C-02 Disability Program Options |
2,000 |
30 |
1,000 |
$1,000,000 |
C-03 ForeSee Online Customer Satisfaction Surveys |
417,807 |
6 |
41,781 |
$517,574 |
Category C - Totals – Mail/Online/Telephone Questionnaires
Total Year 3 Responses |
Total Year 3 Hours |
Total Year 3 Costs |
421,007 |
43,081 |
$1,642,574 |
Category D - Other/Misc
Category/Title
|
Number of Responses |
Completion Time |
Burden Hours |
Cost |
E-01 Includes any possible future clearance SSA has not covered in the above categories |
1,182,240 |
30 |
591,120 |
$1 |
Category D - Totals - Other/Misc
Total Year 3 Responses |
Total Year 3 Hours |
Total Year 3 Costs |
1,182,240 |
591,120 |
$1 |
All Categories - Year 3 Totals
Total Year 3 Responses |
Total Year 3 Hours |
Total Year 3 Costs |
5,949,054 |
1,012,482 |
$3,010,149 |
Three-Year Grand Burden Total for All Requested Generic Clearance Activities:
GC Plan Year |
Total Year 3 Responses |
Total Year 3 Hours |
Total Year 3 Costs |
Year 1 |
5,843,298 |
1004,460 |
$2,913,911 |
Year 2 |
5,868,843 |
1,371,074 |
$2,937,775 |
Year 3 |
5,949,054 |
1,012,482 |
$3,010,149 |
3-YEAR TOTAL |
17,661,195 |
3,388,016 |
$8,861,835 |
Generic Clearance List of Proposed Activities with Totals
February 2019 through February 2022
| File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
| Author | 889123 |
| File Modified | 0000-00-00 |
| File Created | 2021-01-20 |