Form 8100-7 Quality System Audit Feedback Report

QSA Customer Feedback Report

FAA Form 8100-7 (2)

QSA Customer Feedback Report

OMB: 2120-0605

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Form Approved OMB No. 2120-0605
Expiration Date 10/31/2018

QUALITY SYSTEM AUDIT FEEDBACK REPORT
QSA No.
Name of Audited Facility:
Dates Audited:
As part of the Federal Aviation Administration (FAA) and industry continuous improvement efforts for the Quality
System Audit (QSA), this form is provided for your use in furnishing the FAA with comments regarding the conduct
of the audit recently conducted at your facility. We sincerely encourage you to tell us how we did, and thank you
for the time you will take to support our quality improvement and customer service objectives.
Please check the appropriate rating in each of the tables below, and provide any comments that you deem
appropriate.
1. Pre-audit arrangements
• Timeliness
• Coordination/Planning

Unsatisfactory

Poor

Satisfactory

Good

Excellent

Unsatisfactory

Poor

Satisfactory

Good

Excellent

Comments/recommendations for improvement:

2. Pre-audit conference
•
•
•

Communication
Presentation
Purpose of audit explained

Comments/recommendations for improvement:

FAA Form 8100-7 (05/18)

FOR OFFICIAL USE ONLY
Public availability to be determined under 5 U.S.C. 552

Page 1 of 2

QUALITY SYSTEM AUDIT FEEDBACK REPORT, con’t
3. Daily meetings
•
•

Unsatisfactory

Poor

Satisfactory

Good

Excellent

Unsatisfactory

Poor

Satisfactory

Good

Excellent

Unsatisfactory

Poor

Satisfactory

Good

Excellent

Explanation of noncompliances
Resolution of issues

Comments/recommendations for improvement:

4. Post-audit conference
• Communication
• Explanation of executive summary
• Explanation of follow -up actions
Comments/recommendations for improvement:

5. Conduct of the audit
• Team professionalism
• Overall conduct of the QSA team
Comments/recommendations for improvement:

Please return completed form to:

FAA Form 8100-7 (05/18

FOR OFFICIAL USE ONLY
Public availability to be determined under 5 U.S.C. 552

Page 2 of 2


File Typeapplication/pdf
File TitleFAA Form 8100-7 QSA Customer Feedback Form
SubjectQSA Customer Feedback Form
AuthorAIR-600
File Modified2018-08-07
File Created2015-08-12

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