DoDEA Customer Satisfaction Survey - Students

Fast Track Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

CSS_Questions 2019 - High School

DoDEA Customer Satisfaction Survey - Students

OMB: 0704-0553

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Department of Defense Education Activity

High School Student Perception Survey


OMB CONTROL NUMBER: 0704-0553

OMB EXPIRATION DATE: 03/31/2022


AGENCY DISCLOSURE NOTICE


The public reporting burden for this collection of information, 0704-0553, is estimated to average 30 minutes per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding the burden estimate or burden reduction suggestions to the Department of Defense, Washington Headquarters Services, at [email protected]. Respondents should be aware that notwithstanding any other provision of law, no person shall be subject to any penalty for failing to comply with a collection of information if it does not display a currently valid OMB control number.


Filter Questions:


Students: What is your current grade level?


Please select your school.


Note. SA = Strongly agree; A=Agree; N=Neutral; D=Disagree; SD=Strongly disagree


ACADEMIC

1.

I think I am learning what I need to know to succeed in later grades or after graduating from high school. (SA, A, N, D, SD)

2.

My teachers have high expectations for me to do well in school– they push me to do my best. (SA, A, N, D, SD)

3.

My teachers have the same expectations for all the students in their class. (SA, A, N, D, SD)

4.

My teachers tell me how I do on my classroom assignments, tests, and homework assignments. (SA, A, N, D, SD)

5.

My teachers help me when I don’t understand my schoolwork. (SA, A, N, D, SD)


COMMUNICATION/ENVIRONMENT

6.

The principal at this school promptly responds to my phone calls, messages, or emails. (SA, A, N, D, SD)

7.

The teachers at this school promptly respond to my phone calls, messages, or emails. (SA, A, N, D, SD)

8.

Adults at this school treat all students with respect. (SA, A, N, D, SD)

9.

I felt welcomed when I came to this school. (SA, A, N, D, SD)


SENSE OF BELONGING

10.

I feel close to people at this school. (SA, A, N, D, SD)

11.

I am happy to be at this school. (SA, A, N, D, SD)

12.

I feel like I am part of this school. (SA, A, N, D, SD)


CARING RELATIONSHIPS

13.

At this school, there are adults that really care about me. (SA, A, N, D, SD)

14.

At my school there is a teacher or adult who tells me when I do a good job. (SA, A, N, D, SD)

15.

At my school there is a teacher or adult who listens to me when I have something to say. (SA, A, N, D, SD)

16.

At my school there is a teacher or adult believes I will be a success. (SA, A, N, D, SD)


WELL BEING

17.

In the last 30 days, how often did you feel happy?

A) None of the time; B) A little of the time; C) Some of the time; D) Most of the time; E) All of the time.

18.

In the last 30 days, how often did you feel like nothing makes you happy?

A) None of the time; B) A little of the time; C) Some of the time; D) Most of the time; E) All of the time.

19,

In the last 30 days, how often did you feel good about life?

A) None of the time; B) A little of the time; C) Some of the time; D) Most of the time; E) All of the time.

20.

In the last 30 days, how often did you feel that you do not have much hope?

A) None of the time; B) A little of the time; C) Some of the time; D) Most of the time; E) All of the time.


SCHOOL SAFETY

21.

This school is a safe place.

(SA, A, N, D, SD)

22.

a.

b.

c.

d.

e.

f.

g.

h.

During the past 12 months, how many times on school property have you (0 times, 1 time, 2 to 3 times, 4 or more times)

-been in a physical fight?

-been pushed, shoved, slapped, hit, or kicked by someone who wasn’t just kidding around?

-had mean rumors or lies spread about you?

-been made fun of because of your looks or the way you talk?

-had something stolen or damaged such as your clothing or books?

-been made fun of for the color of your skin, origin, or your religion?

-received insulting messages through the internet (email, facebook) or on your cell phone?

-missed school because you were afraid that someone would hurt you at school or on your way to school?

HIGH SCHOOL (11-12 ONLY): Are students and parents well informed about the requirements to graduate and to what degree does the school assist students in planning for postsecondary life?

23.

This school encourages all students to enroll in challenging courses regardless of their race, ethnicity, or nationality.

(SA, A, N, D, SD)

24.

I know what is required for me to graduate from high school. (SA, A, N, D, SD)

25.

My school has helped me understand what’s required for the college application process. (SA, A, N, D, SD)

26.

This school has helped me explore which college and career options best fit their interests and goals. (SA, A, N, D, SD)

27.

Someone at my school has helped me apply for college. (SA, A, N, D, SD)

28.

Someone at my school has helped me find and apply for scholarships to college. (SA, A, N, D, SD)




OVERALL QUESTIONS

29.

If I had to give the DoD schools a grade, I would give them…. (A, B, C, D, F

30.

If I had to give my school a grade, I would give it….. (A, B, C, D, F

31.

This school understands military families. (SA, A, N, D, SD)


OPEN COMMENTS (please do not include any names of people in your comments)

32.

What is the best thing about this school?

33.

If you could suggest one thing you think would make this school better, what would it be?



Demographic Questions

The following questions are optional but answering will help DoDEA determine if everyone has the same experiences and help make sure everyone receives the same level of education from DoDEA schools.


Are you Spanish/Hispanic/Latino?


  • Yes

  • No


What is your race? Mark one or more races to indicate what you consider yourself to be.

  • American Indian or Alaska Native. A person having origins in any of the original peoples of North and South America (including Central America), and who maintains tribal affiliation or community attachment.

  • Asian. A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian subcontinent including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam.

  • Black or African American. A person having origins in any of the black racial groups of Africa.

  • Native Hawaiian or Other Pacific Islander. A person having origins in any of the original peoples of Hawaii, Guam, Samoa, or other Pacific Islands.

  • White. A person having origins in any of the original peoples of Europe, the Middle East, or North Africa.

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