DoDEA Customer Satisfaction Survey - Parents and Sponsors

Department of Defense Education Activity

Parent/Sponsor Perception Survey

OMB CONTROL NUMBER: 0704-0553

OMB EXPIRATION DATE: 03/31/2022

AGENCY DISCLOSURE NOTICE

The public reporting burden for this collection of information, 0704-0553, is estimated to average 30 minutes per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding the burden estimate or burden reduction suggestions to the Department of Defense, Washington Headquarters Services, at [email protected]. Respondents should be aware that notwithstanding any other provision of law, no person shall be subject to any penalty for failing to comply with a collection of information if it does not display a currently valid OMB control number.

Filter Questions:

Parents: Please complete ONE survey per school. If you have more than one child in a school, please select the OLDEST child in the school.

What is the grade level of the OLDEST child enrolled?

Please select your school.

Note. SA = Strongly agree; A=Agree; N=Neutral; D=Disagree; SD=Strongly disagree

	ACADEMIC
1.	My child is learning what he or she needs to know to succeed in later grades or after graduating from high school. (SA, A, N, D, SD)
2.	This school promotes academic success for ALL students. (SA, A, N, D, SD)
3.	I am satisfied with my child’s opportunities to use computers at school. (SA, A, N, D, SD)
	COMMUNICATION/ENVIRONMENT
4.	My child’s teachers keep me informed about my child’s progress in school. (SA, A, N, D, SD)
5.	This school does a good job of getting important school information to parents. (SA, A, N, D, SD)
6.	The principal at this school promptly responds to my phone calls, messages, or emails. (SA, A, N, D, SD)
7.	The teachers at this school promptly respond to my phone calls, messages, or emails. (SA, A, N, D, SD)
8.	Parent involvement in this school is welcome and encouraged. (SA, A, N, D, SD)
9.	The adults at this school treat all students with respect. (SA, A, N, D, SD)
10.	This school provides opportunities for parents to be involved in school improvement. (SA, A, N, D, SD)
	CARING RELATIONSHIPS
11.	This school has adults that really care about students. (SA, A, N, D, SD) (SA, A, N, D, SD)
	SCHOOL SAFETY
12.	This school is a safe place for my child. (SA, A, N, D, SD)
13.	In this school, students teasing my child is a problem. (SA, A, N, D, SD)
14.	In this school, students bullying other students is a problem. (SA, A, N, D, SD)
HIGH SCHOOL (11-12 ONLY): Are students and parents well informed about the requirements to graduate and to what degree does the school assist students in planning for postsecondary life?
15.	This school encourages all students to enroll in challenging courses regardless of their race, ethnicity, or nationality. (SA, A, N, D, SD)
16.	I feel well-informed about what is required for my child to graduate from high school. (SA, A, N, D, SD)
17.	This school has helped me understand what’s required for the college application process. (SA, A, N, D, SD)
18.	This school has helped my child explore which college and career options best fit their interests and goals. (SA, A, N, D, SD)
19.	This school has helped my child apply for college. (SA, A, N, D, SD)
20.	This school has helped my child find and apply for scholarships to college. (SA, A, N, D, SD)
	OVERALL QUESTIONS
21.	If I had to give the DoD schools a grade, I would give them…. (A, B, C, D, F
22.	If I had to give my school a grade, I would give it….. (A, B, C, D, F
23.	This school understands military families. (SA, A, N, D, SD)
	OPEN COMMENTS (please do not include any names of people in your comments)
24.	What is the best thing about this school?
25.	If you could suggest one thing you think would make this school better, what would it be?

Demographic Questions

The following questions are optional but answering will help DoDEA determine if everyone has the same experiences and help make sure everyone receives the same level of education from DoDEA schools.

Please answer based on the child for whom you are completing this survey

Is your child Spanish/Hispanic/Latino?

• Yes

• No

What is your child’s race? You may select one or more races.

• American Indian or Alaska Native. A person having origins in any of the original peoples of North and South America (including Central America), and who maintains tribal affiliation or community attachment.

• Asian. A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian subcontinent including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam.

• Black or African American. A person having origins in any of the black racial groups of Africa.

• Native Hawaiian or Other Pacific Islander. A person having origins in any of the original peoples of Hawaii, Guam, Samoa, or other Pacific Islands.

• White. A person having origins in any of the original peoples of Europe, the Middle East, or North Africa.