Information Collection

Customer Satisfaction Survey

IC 229905 under ICR 201905-3206-004 · OMB 3206-0236.

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 3206-0236 can be found here:

Documents and Forms

Documents and forms in this information collection
Document Name	Document Type
Form CSS2 Customer Satisfaction Survey	Form and Instruction
CSS2 Core Customer Satisfation Survey RI10-072_2019_2019_04_26_wo_cl.docx	Form and Instruction
CSS2 2019 RS Customer Satisfaction Survey RI10-072_2019_2019_05_03.pdf	Form and Instruction
3206-0236 Customer Satisfaction Surveys Section B.docx Statement B	IC Document

IC Title:

Customer Satisfaction Survey

Agency IC Tracking Number:

IC Status: Modified

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

table that charts list of instruments
Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form and Instruction	CSS2	Core Customer Satisfation Survey	RI10-072_2019_2019_04_26_wo_cl.docx		No		Fillable Printable
Form and Instruction	CSS2	2019 RS Customer Satisfaction Survey	RI10-072_2019_2019_05_03.pdf		Yes	Yes	Fillable Fileable

Line of Business: General Government

Subfunction: Central Personnel

Privacy Act System of Records

Title:

FR Citation:

Number of Respondents: 60,000

Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

table that charts list of burden
	Requested	Program Change Due to Agency Discretion	Previously Approved
Annual Number of Responses for this IC	60,000	0	60,000
Annual IC Time Burden (Hours)	15,000	0	15,000
Annual IC Cost Burden (Dollars)	133,284	133,284	0

Documents for IC

table that charts IC Documents
Title	Document	Date Uploaded
Statement B	3206-0236 Customer Satisfaction Surveys Section B.docx	01/31/2018

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.