Customer Service Surveys - CUG, BASE Report, EDC_PDC Courses and TSA I&A

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1652-0058 can be found here:

Documents and Forms

Document Name Document Type
1_1652-0058 GC CUG_Instr_1.29.2020.docx Other-1_CUG Survey
2_1652-0058 GC_TSA BASE Report Feedback Survey2.pdf Other-2_TSA BASE Survey
3_1652-0058 GC_EDC.PSC Level 3_SUP.docx Other-3_EDC.PSC Sup
3_1652-0058 GC_EDC.PSC Level 3_GRAD.docx Other-3_EDC.PSC Grad
4_1652-0058 GC_TSAIA CSS_Instru_(7.11.2019).docx Other-_4 TSA I&A
3_1652 -0058 GC_EDC.PSC Level3_GradSUP_App (2).docx 3_Generic Application EDS.PSC IC Document
1_1652-0058 GC_CUGApp 1.29.2020.docx 1_Generic Application CUG IC Document
2_1652 -0058 GC_TSABASEFdbk App 2.18.2020.docx 2_Generic Application TSA BASE IC Document
4_1652-0058 GC_TSAIA CSS_App_(7.11.2019).docx 4_Generic Application TSA I&A IC Document

Information Collection (IC) Details

IC Title:	Customer Service Surveys - CUG, BASE Report, EDC_PDC Courses and TSA I&A	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Instrument File	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-1_CUG Survey	1_1652-0058 GC CUG_Instr_1.29.2020.docx	Yes	Yes	Fillable Fileable
Other-2_TSA BASE Survey	2_1652-0058 GC_TSA BASE Report Feedback Survey2.pdf	Yes	Yes	Fillable Fileable
Other-3_EDC.PSC Sup	3_1652-0058 GC_EDC.PSC Level 3_SUP.docx	Yes	Yes	Fillable Fileable
Other-3_EDC.PSC Grad	3_1652-0058 GC_EDC.PSC Level 3_GRAD.docx	Yes	Yes	Fillable Fileable
Other-_4 TSA I&A	4_1652-0058 GC_TSAIA CSS_Instru_(7.11.2019).docx	Yes	Yes	Fillable Fileable

Line of Business: Homeland Security

Subfunction: Border and Transportation Security

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 460	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	460	460
Annual IC Time Burden (Hours)	69	69
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
3_Generic Application EDS.PSC	3_1652 -0058 GC_EDC.PSC Level3_GradSUP_App (2).docx	05/12/2020
1_Generic Application CUG	1_1652-0058 GC_CUGApp 1.29.2020.docx	05/12/2020
2_Generic Application TSA BASE	2_1652 -0058 GC_TSABASEFdbk App 2.18.2020.docx	05/12/2020
4_Generic Application TSA I&A	4_1652-0058 GC_TSAIA CSS_App_(7.11.2019).docx	05/12/2020

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.