Transportation Security Administration Contact Center Customer Satisfaction Survey-Telephone and Email

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

OMB: 1652-0058

IC ID: 244046

Information Collection (IC) Details

View Information Collection (IC)

Transportation Security Administration Contact Center Customer Satisfaction Survey-Telephone and Email
 
New
 
Voluntary
 

Document Type Form No. Form Name Instrument File URL Available Electronically? Can Be Submitted Electronically? Electronic Capability
Other-Survey 1652-0058 GC_TCC CusSatisSurvey_Email.pdf Yes Yes Fillable Fileable
Other-Survey 1652-0058 GC_TCC CusSatisSurvey_Telephone.pdf Yes Yes Fillable Fileable

Homeland Security Border and Transportation Security

 

213,692 0
   
Individuals or Households
 
   100 %

  Approved Program Change Due to New Statute Program Change Due to Agency Discretion Change Due to Adjustment in Agency Estimate Change Due to Potential Violation of the PRA Previously Approved
Annual Number of Responses for this IC 213,692 0 213,692 0 0 0
Annual IC Time Burden (Hours) 3,588 0 3,588 0 0 0
Annual IC Cost Burden (Dollars) 0 0 0 0 0 0

Title Document Date Uploaded
Generic Application 1652-0058 GC_TCC CusSatisSurvey_Email.Telephone App.docx 10/13/2020
            Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.

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