FOIA user survey, Public meeting feedback form, Public Document Room satisfaction survey, Alternate Dispute Resolution participant feedback form

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

Alternate Dispute Resolution Participant Questionnaire

FOIA user survey, Public meeting feedback form, Public Document Room satisfaction survey, Alternate Dispute Resolution participant feedback form

OMB: 3150-0217

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Nuclear Regulatory Commission

Office of Enforcement’s Alternate Dispute Resolution (ADR) Program


Participant Questionnaire



Please help us assess the NRC’s ADR Program by:

  1. Answering the following questions and

  2. Returning this questionnaire to the: NRC Office of Enforcement’s ADR Program, [email protected].

Questions? Please contact Nicole Coleman, 301-287-9007

Check the appropriate box that best answers each question.

  1. Select the point in the process that you entered into ADR.

Early ADR

Enforcement ADR (Prior to a predecisional enforcement conference)

Post Enforcement Action



  1. What was your role in this case?

Employee (current/former/prospective)

Licensee/Contractor (current/former/prospective)

Representative for Employee

Representative for Licensee/Contractor

Other (Please specify: ___________________)



  1. Were you represented by legal counsel? YES NO

  2. Have you participated in mediations prior to this one? YES NO

  3. This case: Settled Did not settled



Turn page to complete questionnaire.




OMB NO. 3150-0217 EXPIRES: MM/DD/YYYY

The estimated burden to respond to this voluntary information collection is 5 minutes. The information provided will be used to determine areas of improvement for the ADR program. If a means used to impose an information collection does not display a currently valid OMB control number, the NRC may not conduct or sponsor, and a person not required to respond to, the information collection.





  1. How satisfied were you with: (CHECK APPROPRIATE BOX)

I. Case Management Process

 

Unsatisfied

Neutral

Satisfied


The time it took to resolve the concern.


The effectiveness of case administration and scheduling.


The amount of aid and respect given by the program administrator.


The program administrator’s performance overall.







II. Mediator’s Performance

 

Unsatisfied

Neutral

Satisfied


The neutrality of the mediator (Did they remain impartial throughout the process?)


The tone the mediator established and maintained during the process.


The mediator’s performance overall.







III. Mediation Session and Process

 

Unsatisfied

Neutral

Satisfied


The resolution of your concerns.


The fairness of the mediation process.


The opportunity to share your views on the matter.


The control you had over the outcome.







Would you use the ADR process in the future?

Yes

No

Possibly


Do you have any suggestions to help the mediator and/or program administrator improve their performance?

 

 

 

 






Do you have any general comments that would assist the NRC in improving its ADR program?

 

 

 

 










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File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorColeman, Nicole
File Modified0000-00-00
File Created2021-01-14

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