The Baldrige Performance Excellence Program (BPEP) staff members need to survey the Baldrige Examiners to understand what roles they are willing and able to take on, what travel assignments they can handle, and what input they have on the skills of other examiners and improvements to the processes in which they participate. This evaluative data is the way the program decides which examiner should be elevated to team leadership responsibility and which skills need to be taught at examiner training in the next year. The purpose of the information is to help staff collect data on the skills of the examiners, including master examiners, in order to best manage training and selection. Because the examiner selection process is so competitive, examiners need to demonstrate competencies such as understanding the Baldrige Criteria, team skills, and writing skills. The program also needs to collect peer-based information to understand an examinerâs skill level in order to made decisions on whether the examiner should be elevated to âsenior examinerâ and therefore team leader. The blinded data is to be shared with the team leader for improvement purposes, and or future assignments.
The team leader performance assessment has been simplified with shorter questions and required answers. The time to take the examiner performance assessment has been increased to allow team leaders to research their notes and refresh their memories about their team members. The overall number of respondents has been reduced from 480 to 340.
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.