Customer Feedback Surveys

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

OMB: 1670-0027

IC ID: 230379

Documents and Forms
Document Name
Document Type
Form
Form
Form
Form
Form
Form
IC Document
IC Document
IC Document
IC Document
IC Document
Information Collection (IC) Details

View Information Collection (IC)

Customer Feedback Surveys
 
Unchanged
 
Voluntary
 

Document Type Form No. Form Name Instrument File URL Available Electronically? Can Be Submitted Electronically? Electronic Capability
Form n/a Administrative Support Division (ASD) Customer Service Survey ASD Survey_FINAL.docx Yes Yes Fillable Fileable
Form n/a Human Capital Customer Service Survey NPPD HC Cust Service Survey screenshots_FINAL.docx Yes Yes Fillable Fileable
Form n/a IT Operations and Services Management (ITOSM) Customer Service Survey ITOSM CustSatSurvey - screenshots with updated PAS.pptx Yes Yes Fillable Fileable
Form n/a Office of Procurement Customer Service Survey Procurement Survey_FInal.docx Yes Yes Fillable Fileable
Form n/a NPPD Management Customer Service Survey NPPD Management Customer Service Survey_Version 2.0_FINAL.docx Yes Yes Fillable Fileable

Homeland Security Key Asset and Critical Infrastructure Protection

 

2,500 0
   
Individuals or Households
 
   100 %

  Requested Program Change Due to New Statute Program Change Due to Agency Discretion Change Due to Adjustment in Agency Estimate Change Due to Potential Violation of the PRA Previously Approved
Annual Number of Responses for this IC 2,500 0 0 0 0 2,500
Annual IC Time Burden (Hours) 125 0 0 0 0 125
Annual IC Cost Burden (Dollars) 0 0 0 0 0 0

Title Document Date Uploaded
Generic Submission Form 1670-0027_Generic Clearance Submission_ASD Customer Service Survey_FINAL.docx 03/07/2018
Generic Submission Form 1670-0027_Generic Clearance Submission_NPPD HC Survey_FINAL.doc 03/07/2018
Generic Submission Form 1670-0027_Generic Clearance Submission_ITOSM Survey_FINAL.docx 03/07/2018
Generic Submission Form 1670-0027_Generic Clearance Submission_NPPD Office of Procurement Survey_Final.doc 03/07/2018
Generic Submission Form 1670-0027_Generic Clearance Submission_NPPD Mgmt Customer Service Survey_v1.docx 03/19/2018
            Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.
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