Chart of Screen Changes for ROME Enhancements 2020

Screen Changes for February 2020 Release of Updates to mySSA

Reason for Change	Required Change	Screens with Changes & Page Number in Package	Comments
System Updates: formatting and screen layout changes.	Some changes made to layouts of screens for better usability.	Internet Screens: The Sign In and Create Your Account boxes are now switched Page 4	eAccess Screen Package
System Updates: additional registration options.	Changes to the registration process – driver’s license, learner’s permit, or state identification card information added as an optional entry.	Internet Screens: Additional question added, ‘Is this address on your driver’s license, learner’s permit, or state ID?’ Page 6 Primary Phone title now says Cell Phone Page 6 New Screen: ‘Please choose how to verify your identity’ Page 8 Start taking photos new screen Page 10 Tell Us When You’ve Finished Taking Photos new screen Page 12 Manual Entry new screen Pages 13-16	eAccess Screen Package
System Updates: new informational screens.	Additional language added to screens or new screens for informational reasons.	Internet Screens: Additional language regarding why we ask for a cell phone number Page 7 Informational text Page 9 Informational text Page 11 New activation code information boxes Pages 18-21	eAccess Screen Package
System Updates: new screens for activation code process.	New screens added for customers to enter activation code and complete registration process.	Internet Screens: Screen for customer to choose how to receive the activation code Page 17 New activation code screen - sent by physical mail Pages 22	eAccess Screen Package
System Updates: additional financial verification option added.	Added an additional financial option to verify.	Internet Screens: Added ‘the last direct deposit amount from your Social Security benefits’ as another option customers can choose when doing financial verification. Page 24, 26	eAccess Screen Package
System Updates: new error message screens.	New screens added to accommodate new error messages.	Internet Screens: Manual entry error Page 31-32 Financial verification error Page 33 Existing activation code error Page 34 Expired activation code error Page 35 Activation code mismatch error Page 36 Digital Lockout Mailed Activation Code Page 37 Permanent Lockout – Photo Capture Failure Page 38	eAccess Screen Package
System Updates: Equifax Screens	Equifax screens to allow for photo upload of driver’s license, learner’s permit or state identification card.	Equifax Screens: Mobile Phone text message from Equifax Page 3 Photo Capture Process Pages 4-7 Return to Window Screen Page 8	Equifax Screen Package
System Updates: Updated Privacy Act Statement	Our Office of Privacy and Disclosure updated the PA statement.	Internet Screens: Updated the PA Statement as necessary.	Privacy Act Statement Document
System Updates: Opt-in Screen for Pilot	Temporary screen for the second phase of the new registration pilot.	Internet Screens (TEMPORARY SCREEN): New screen to allow customers to opt in to try the new registration process. Page 39	eAccess Screen Package

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