Generic Information Collection Plan for Qualitative Consumer Education, Engagement and Experience Information Collections

Forms and Documents

Document Name	Status
Justification for Change - Burden Adjustment.docx Justification for No Material/Nonsubstantive Change	2020-02-04
IC Template.pdf Supplementary Document	2019-08-09
3170-0036 SS Part B (2019 Renewal - 30-day) OMB.pdf Supporting Statement B	2019-08-09
3170-0036 SS Part A (2019 Renewal - 30-day) OMB.pdf Supporting Statement A	2019-08-09

IC Document Collections

IC ID	Document Title	Status
243133	Consumer Testing of Spanish Disclosure Documents Other-Discussion Guide	New
242618	Money Smart for Older Adults Benchmarking Study Other-Opt-in Email	New
242597	Consumer Testing of Home Equity Loan Experiences Other-HELOC Handout	New
240982	Financial Well-Being Users Survey Other-Invitation Email	New
240012	Housing Decisions of Older Americans Education Project Interviews Other-Screener	New
240007	Your Money, Your Goals Impact Research Other-Survey Instrument	New
237545	CFPB Libraries Survey/Non-participating Libraries Other-Invitation Email	Unchanged
237515	Tax Time Savings Initiative; Collection of Post-Tax Season Data Other-Survey	Unchanged
237514	Misadventures in Money Management Survey Other-Instrument	Unchanged
237512	Consumer Financial Protection Bureau Financial Education Exchange (CFPB FinEx) Annual Survey Other-Instrument	Unchanged
237510	Financial Coaching Survey Host Sites and Partners Other-Survey	Unchanged

ICR Details

OMB Control No: 3170-0036	ICR Reference No: 202002-3170-001
Status: Active	Previous ICR Reference No: 201908-3170-003
Agency/Subagency: CFPB	Agency Tracking No:
Title: Generic Information Collection Plan for Qualitative Consumer Education, Engagement and Experience Information Collections
Type of Information Collection: No material or nonsubstantive change to a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 03/05/2020
	Date Received in OIRA: 03/02/2020
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	10/31/2022	10/31/2022	10/31/2022
Responses	24,000	0	12,000
Time Burden (Hours)	18,000	0	6,000
Cost Burden (Dollars)	0	0	0

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Abstract: Under the Dodd-Frank Wall Street Reform and Consumer Protection Act, Public Law No. 111-203, Section 1013(d), the Bureau’s Office of Financial Education is responsible for developing and implementing initiatives intended to educate and empower consumers to make better informed financial decisions. The Bureau seeks to obtain approval of a generic information collection plan to collect qualitative data on effective strategies and consumer experiences from both financial education practitioners and consumers through a variety of methods, including in-person meetings, interviews, focus groups, qualitative surveys, online discussion forums, social media polls, and other qualitative methods as necessary. The information collected through these processes will increase the Bureau’s understanding of consumers’ financial experiences, financial education and empowerment programs, and practices that can improve financial decision-making skills and outcomes for consumers. This information will also enable the Bureau to better communicate to consumers about the availability of Bureau tools and resources that consumers can use to make better informed financial decisions.

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Authorizing Statute(s): None

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	84 FR 26078	06/05/2019
30-day Notice:	Federal Register Citation:	Citation Date:
	84 FR 44603	08/26/2019
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 11

IC Title	Form No.	Form Name
Financial Coaching Survey Host Sites and Partners
Tax Time Savings Initiative; Collection of Post-Tax Season Data
Consumer Financial Protection Bureau Financial Education Exchange (CFPB FinEx) Annual Survey
Your Money, Your Goals Impact Research
Money Smart for Older Adults Benchmarking Study
Consumer Testing of Home Equity Loan Experiences
CFPB Libraries Survey/Non-participating Libraries
Consumer Testing of Spanish Disclosure Documents
Housing Decisions of Older Americans Education Project Interviews
Financial Well-Being Users Survey
Misadventures in Money Management Survey

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	24,000	12,000	0	0	12,000	0
Annual Time Burden (Hours)	18,000	6,000	0	0	12,000	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: Based on usage, the Bureau is re-estimating the needed burden inventory for this generic information collection plan.

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Annual Cost to Federal Government: $0

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     No

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? Yes

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 03/02/2020

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