Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

Forms and Documents

Document Name	Status
NOAA Climate Program Office MAPP Stakeholder Surveys Form	New
Event (Training, Webinar, Presentation, Workshop) Participant Evaluation Form Form	New
NOAA 2020 IT Security & Privacy Virtual Conference Customer Survey Form	New
BIS Public Health Industrial Base Survey (PHIB). Form	New
STAR/NCEI Sea Surface Temperature (SST) User Needs Survey Form	New
CQA Debriefing Focus Groups Form	New
Generic Clearance Submission Template FINAL.doc Supplementary Document	2017-06-16
0690.0030 Sup Stmt Part B 2020.docx Supporting Statement B	2020-06-11
0690.0030.SuppStmt.PartA 2020.docx Supporting Statement A	2020-06-12

IC Document Collections

IC ID	Document Title	Status
244752	NOAA Climate Program Office MAPP Stakeholder Surveys Form	New
244518	Stakeholder Engagement for Standard Application Process Other-Stakeholder Interview Questions	New
244470	Event (Training, Webinar, Presentation, Workshop) Participant Evaluation Form Form	New
244469	NOAA 2020 IT Security & Privacy Virtual Conference Customer Survey Form	New
244323	NIST MEP Tab Wilkins Emerging Leaders Program Survey Other-Survey	New
244319	NOAA Cyber Security Division (CSD) Customer Survey Other-Survey	New
244317	NOAA Libraries: Usefulness and Quality of Services and Collections Fast Track Request Other-Survey	New
244315	EDA Grantee Customer Satisfaction Survey Other-Survey	New
244314	EDA Applicant Customer Satisfaction Survey Other-Survey	New
244193	BIS Public Health Industrial Base Survey (PHIB). Form	New
244104	STAR/NCEI Sea Surface Temperature (SST) User Needs Survey Form	New
243551	Survey Questionnaire for 2020 Census Integrated Partnership and Communications (IPC) Lessons Learned Other-Survey Questionnaire	New
243549	GOES DCS & HRIT/EMWIN User Assessment Other-User Assessment Survey	New
243548	2020 NOAA Environmental Data Management Workshop (EDMW) - Questionnaire Other-Questionnaire	New
243445	CQA Debriefing Focus Groups Form	New
243271	Data.census.gov User Satisfaction Questionnaire Other-Survey	New
243270	BIS Educational Seminars Survey Other-Survey	New
243201	Davidson Fellowship Program Other-Survey	New
243199	World Magnetic Model User Survey Other-Survey	New
243180	NOAA National Marine Sanctuaries Veteran Survey 2020 Other-Survey	New
242817	EDA Revolving Loan Fund (RLF) Recipient Reporting Experience Other-Survey	New

ICR Details

OMB Control No: 0690-0030	ICR Reference No: 202006-0690-002
Status: Active	Previous ICR Reference No: 201705-0690-001
Agency/Subagency: DOC/OS	Agency Tracking No:
Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Type of Information Collection: Revision of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 07/23/2020
	Date Received in OIRA: 06/12/2020
Terms of Clearance: OMB approves this collection for a period of three years. To request approval of information collections under this generic approval, the agency must do the following: 1) Unless an agency is using multiple modes of collection (e.g., paper forms and electronic submissions), provide a Generic Clearance Submission Template for each Instrument; 2) If the agency is using multiple modes of collection (e.g., paper forms and electronic submissions), the same Generic Clearance Submission Template may be used for both instruments; 3) each Generic Clearance Submission Template must be uploaded as a Supplementary document using a naming convention that allows the public to identify the associated instrument; 4) submit no more than five Generic Submission Templates with each request.

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	07/31/2023	36 Months From Approved	07/31/2020
Responses	244,710	0	244,710
Time Burden (Hours)	75,711	0	75,711
Cost Burden (Dollars)	0	0	0

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Abstract: This collection of information is necessary to enable the Agency to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs.

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Authorizing Statute(s): None

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	85 FR 16612	03/24/2020
30-day Notice:	Federal Register Citation:	Citation Date:
	85 FR 35257	06/09/2020
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 21

IC Title	Form No.	Form Name
NIST MEP Tab Wilkins Emerging Leaders Program Survey
EDA Applicant Customer Satisfaction Survey
Stakeholder Engagement for Standard Application Process
CQA Debriefing Focus Groups	NA	2020 Census CQA Consent Form
Survey Questionnaire for 2020 Census Integrated Partnership and Communications (IPC) Lessons Learned
GOES DCS & HRIT/EMWIN User Assessment
EDA Revolving Loan Fund (RLF) Recipient Reporting Experience
Data.census.gov User Satisfaction Questionnaire
NOAA Libraries: Usefulness and Quality of Services and Collections Fast Track Request
NOAA National Marine Sanctuaries Veteran Survey 2020
NOAA 2020 IT Security & Privacy Virtual Conference Customer Survey	None	2020 NOAA IT Security and Privacy Virtual Conference Survey
2020 NOAA Environmental Data Management Workshop (EDMW) - Questionnaire
STAR/NCEI Sea Surface Temperature (SST) User Needs Survey	None	NOAA SST Longterm Timeseries Voluntary User Questionnaire
BIS Public Health Industrial Base Survey (PHIB).	NA	BIS Public Health Industrial Base Survey (PHIB)
NOAA Cyber Security Division (CSD) Customer Survey
BIS Educational Seminars Survey
Davidson Fellowship Program
Event (Training, Webinar, Presentation, Workshop) Participant Evaluation Form	None	Event (Training, Webinar, Presentation, Workshop) Participant Evaluation Form
NOAA Climate Program Office MAPP Stakeholder Surveys	None, None	MAPP PI Survey ,   MAPP Proposal Reviewer Survey
EDA Grantee Customer Satisfaction Survey
World Magnetic Model User Survey

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	244,710	244,710	0	-141,900	141,900	0
Annual Time Burden (Hours)	75,711	75,711	0	-31,848	31,848	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: Yes

Burden Reduction Due to: Miscellaneous Actions

Short Statement: Based on the actual use of burden hours during the previous approval period and the number of respondents involved, we have adjusted (decreased) the number of respondents and burden hours. Accordingly, we have also adjusted the estimated cost to the public.

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Annual Cost to Federal Government: $26,689

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     Yes

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     Yes

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 06/12/2020

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