2020 Annual SMP/SHIP National Training Conference Survey

Annual SMP/SHIP National Training Conference Survey

Final ACL Evaluation Questions

Annual SMP/SHIP National Training Conference Survey

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2020 ACL Evaluation
Start of Block: Intro and Demographics
Introduction Please complete the following evaluation to let us know about your experience at
the 2020 SMP/SHIP National Conference. This evaluation can be completed on a mobile device
or a desktop/laptop computer.

Q1 Including this conference, how many SMP or SHIP National Conferences have you
attended?

o This is my first (1)
o 2–4 (2)
o 5–9 (3)
o 10 or more (4)
Q2 I work with:

o SMP (1)
o SHIP (2)
o Both SHIP and SMP (3)
o Other (Please Specify) (4) ________________________________________________

Page 1 of 26

Q3 My role is:
(Select all that apply)

▢
▢
▢
▢

SHIP Director (1)
SMP Director (2)
Volunteer Coordinator (3)

Other (Please Specify (4)
________________________________________________

Page Break

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Q4 How long have you been in this role?

o 1 - 3 years (1)
o 3 - 5 years (2)
o More than 5 years (3)
Page Break

Page 3 of 26

Q5 Please rate these aspects of the overall conference:
Extremely
satisfied (5)

Somewhat
satisfied (4)

Neither
satisfied nor
dissatisfied
(3)

Somewhat
dissatisfied
(2)

Extremely
dissatisfied
(1)

Virtual Platform
(Zoom)(ex:
instructions, ease of
access) (1)

o

o

o

o

o

Conference and ACL
staff (ex:
knowledgeable/helpful)
(2)

o

o

o

o

o

o

o

o

o

o

Conference materials
provided (ex:
clarity/helpfulness) (3)
Overall conference
experience (6)

o

o

o

o

o

Page Break

Page 4 of 26

End of Block: Intro and Demographics
Start of Block: Days Attended
Q6 Which of the following day(s) did you attend? Select all that apply.

▢
▢
▢

Day 1 (1)
Day 2 (2)
Day 3 (3)

End of Block: Days Attended
Start of Block: Day 1
Day 1 Please answer the following questions about the sessions from Day 1.

Q1.1 Overall I was satisfied with the presentations and activities from Day 1.

o Strongly agree (5)
o Somewhat agree (4)
o Neither agree nor disagree (3)
o Somewhat disagree (2)
o Strongly disagree (1)
Page Break

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Q1.2 Please select which breakout session you attended for Day 1.

o Coping with Medicare and COVID-19: The New Normal (1)
o Medicare Advantages Updates for 2021 and Beyond (2)
o Croissants, Coalitions, and Councils: A Conversation (3)
o Casework Done Right: From Scam Submission to SIRS Success (4)
o I did not attend a breakout session on Day 1 (5)
Skip To: Q1.4 If Please select which breakout session you attended for Day 1. = I did not attend a
breakout session on Day 1

Page Break

Page 6 of 26

Q1.3 For ${Q1.2/ChoiceGroup/SelectedChoices}, please rate your level of agreement with the
following statements about the session:
Strongly
agree (5)
Provided
useful
information I
can use in my
day-to-day
responsibilities
(1)
Was
presented at a
level
appropriate to
my experience
(2)
Speakers were
knowledgeable
and had good
presentation
skills (3)

Somewhat
agree (4)

Neither
agree nor
disagree
(3)

Somewhat
disagree
(2)

Strongly
disagree
(1)

Did not
attend
(99)

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

Page Break

Page 7 of 26

Q1.4 For Office of Healthcare Information and Counseling (OHIC) Welcome & Performance
Overview, please rate your level of agreement with the following statements about the session:
Strongly
agree (5)
Provided
useful
information I
can use in my
day-to-day
responsibilities
(1)
Was
presented at a
level
appropriate to
my experience
(2)
Speakers were
knowledgeable
and had good
presentation
skills (3)

Somewhat
agree (4)

Neither
agree nor
disagree
(3)

Somewhat
disagree
(2)

Strongly
disagree
(1)

Did not
attend
(99)

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

Page Break

Page 8 of 26

Q1.5 For SMP Updates & Looking Ahead to 2021, please rate your level of agreement with
the following statements about the session:
Strongly
agree (5)
Provided
useful
information I
can use in my
day-to-day
responsibilities
(1)
Was
presented at a
level
appropriate to
my experience
(2)
Speakers were
knowledgeable
and had good
presentation
skills (3)

Somewhat
agree (4)

Neither
agree nor
disagree
(3)

Somewhat
disagree
(2)

Strongly
disagree
(1)

Did not
attend
(99)

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

Page Break

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Q1.6 Do you have any suggestions about Day 1 that you believe would help to improve it?
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________

Q1.7 Was there anything in Day 1 that was particularly helpful to you or that you would like to
comment on?
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
End of Block: Day 1
Start of Block: Day 2
Day 2 Please answer the following questions about the sessions from Day 2.

Page 10 of 26

Q2.1 Overall I was satisfied with the presentations and activities from Day 2.

o Strongly agree (5)
o Somewhat agree (4)
o Neither agree nor disagree (3)
o Somewhat disagree (2)
o Strongly disagree (1)
Page Break

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Q2.2 For CMS Updates, please rate your level of agreement with the following statements about
the session:
Strongly
agree (5)
Provided
useful
information I
can use in my
day-to-day
responsibilities
(1)
Was
presented at a
level
appropriate to
my experience
(2)
Speakers were
knowledgeable
and had good
presentation
skills (3)

Somewhat
agree (4)

Neither
agree nor
disagree
(3)

Somewhat
disagree
(2)

Strongly
disagree
(1)

Did not
attend
(99)

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

Page Break

Page 12 of 26

Q2.3 For eMedicare Updates, please rate your level of agreement with the following
statements about the session:
Strongly
agree (5)
Provided
useful
information I
can use in my
day-to-day
responsibilities
(1)
Was
presented at a
level
appropriate to
my experience
(2)
Speakers were
knowledgeable
and had good
presentation
skills (3)

Somewhat
agree (4)

Neither
agree nor
disagree
(3)

Somewhat
disagree
(2)

Strongly
disagree
(1)

Did not
attend
(99)

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

Page Break

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Q2.4 Please select which breakout session you attended for Day 2

o Successful Grants Management and Monitoring (1)
o It's Time to Change: Ways to Use Technology to Educate Medicare Beneficiaries (2)
o
Keeping Your Program SHIP (and SMP/MIPPA)-Shape: Quality Assurance Practices
(3)
o Booz Allen Hamilton (BAH) Office Hours 1 (4)
o I did not attend a breakout session on Day 2 (5)

Skip To: Q2.6 If Please select which breakout session you attended for Day 2 = I did not attend a
breakout session on Day 2

Page Break

Page 14 of 26

Q2.5 For ${Q2.4/ChoiceGroup/SelectedChoices}, please rate your level of agreement with
the following statements about the session:
Strongly
agree (5)
Provided
useful
information I
can use in my
day-to-day
responsibilities
(1)
Was
presented at a
level
appropriate to
my experience
(2)
Speakers were
knowledgeable
and had good
presentation
skills (3)

Somewhat
agree (4)

Neither
agree nor
disagree
(3)

Somewhat
disagree
(2)

Strongly
disagree
(1)

Did not
attend
(99)

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

Page Break

Page 15 of 26

Q2.6 For Medicare Fraud: A Multiagency Perspective, please rate your level of agreement with
the following statements about the session:
Strongly
agree (5)
Provided
useful
information I
can use in my
day-to-day
responsibilities
(1)
Was
presented at a
level
appropriate to
my experience
(2)
Speakers were
knowledgeable
and had good
presentation
skills (3)

Somewhat
agree (4)

Neither
agree nor
disagree
(3)

Somewhat
disagree
(2)

Strongly
disagree
(1)

Did not
attend
(99)

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

Page Break

Page 16 of 26

Q2.7 For SMP/SHIP Regional Breakouts, please rate your level of agreement with the
following statements about the session:
Strongly
agree (5)
Provided
useful
information I
can use in my
day-to-day
responsibilities
(1)
Was
presented at a
level
appropriate to
my experience
(2)
Speakers were
knowledgeable
and had good
presentation
skills (3)

Somewhat
agree (4)

Neither
agree nor
disagree
(3)

Somewhat
disagree
(2)

Strongly
disagree
(1)

Did not
attend
(99)

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

Page Break

Page 17 of 26

Q2.8 Do you have any suggestions about Day 2 that you believe would help to improve it?
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________

Q2.9 Was there anything in Day 2 that was particularly helpful to you or that you would like to
comment on?
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
End of Block: Day 2
Start of Block: Day 3
Day 3 Please answer the following questions about the sessions from Day 3.

Page 18 of 26

Q3.1 Overall I was satisfied with the presentations and activities from Day 3.

o Strongly agree (5)
o Somewhat agree (4)
o Neither agree nor disagree (3)
o Somewhat disagree (2)
o Strongly disagree (1)
Page Break

Page 19 of 26

Q3.2 For Understanding Integrated Health Options for Dual Eligible Beneficiaries, please rate
your level of agreement with the following statements about the session:
Strongly
agree (5)
Provided
useful
information I
can use in my
day-to-day
responsibilities
(1)
Was
presented at a
level
appropriate to
my experience
(2)
Speakers were
knowledgeable
and had good
presentation
skills (3)

Somewhat
agree (4)

Neither
agree nor
disagree
(3)

Somewhat
disagree
(2)

Strongly
disagree
(1)

Did not
attend
(99)

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

Page Break

Page 20 of 26

Q3.3 For Avoiding Conflicts of Interest, please rate your level of agreement with the following
statements about the session:
Strongly
agree (5)
Provided
useful
information I
can use in my
day-to-day
responsibilities
(1)
Was
presented at a
level
appropriate to
my experience
(2)
Speakers were
knowledgeable
and had good
presentation
skills (3)

Somewhat
agree (4)

Neither
agree nor
disagree
(3)

Somewhat
disagree
(2)

Strongly
disagree
(1)

Did not
attend
(99)

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

Page Break

Page 21 of 26

Q3.4 Please select which breakout session you attended for Day 3

o
Supplemental Benefits in Medicare Advantage Plans from National and State
Perspectives (1)
o Growing Your ACL Partnership Network (2)
o Turning Lemons Into Lemonade: Reaching Hard to Reach Communities (3)
o Booz Allen Hamilton (BAH) Office Hours 2 (4)
o I did not attend a breakout session on Day 3 (5)

Skip To: Q3.6 If Please select which breakout session you attended for Day 3 = I did not attend a
breakout session on Day 3

Page Break

Page 22 of 26

Q3.5 For ${Q3.4/ChoiceGroup/SelectedChoices}, please rate your level of agreement with
the following statements about the session:
Strongly
agree (5)
Provided
useful
information I
can use in my
day-to-day
responsibilities
(1)
Was
presented at a
level
appropriate to
my experience
(2)
Speakers were
knowledgeable
and had good
presentation
skills (3)

Somewhat
agree (4)

Neither
agree nor
disagree
(3)

Somewhat
disagree
(2)

Strongly
disagree
(1)

Did not
attend
(99)

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

Page Break

Page 23 of 26

Q3.6 For SHIP Updates and Looking Ahead 2021, please rate your level of agreement with
the following statements about the session:
Strongly
agree (5)
Provided
useful
information I
can use in my
day-to-day
responsibilities
(1)
Was
presented at a
level
appropriate to
my experience
(2)
Speakers were
knowledgeable
and had good
presentation
skills (3)

Somewhat
agree (4)

Neither
agree nor
disagree
(3)

Somewhat
disagree
(2)

Strongly
disagree
(1)

Did not
attend
(99)

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

Page Break

Page 24 of 26

Q3.7 Do you have any suggestions about Day 3 that you believe would help to improve it?
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________

Q3.8 Was there anything in Day 3 that was particularly helpful to you or that you would like to
comment on?
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
End of Block: Day 3
Start of Block: Conclusion
Q7 What topics would you like to see covered at future conferences?
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________

Page 25 of 26

Q8 What else would you like to tell us about the conference overall?
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
End of Block: Conclusion

Page 26 of 26


File Typeapplication/pdf
File Title2020 ACL Evaluation
AuthorQualtrics
File Modified2020-07-17
File Created2020-07-15

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