Customer Experience Tool

Customer Satisfaction Surveys

OMB: 3206-0236

IC ID: 243627

Documents and Forms
Document Name
Document Type
Form and Instruction
Instruction
Form and Instruction
Form and Instruction
Form and Instruction
Form and Instruction
Form and Instruction
IC Document
IC Document
Information Collection (IC) Details

View Information Collection (IC)

Customer Experience Tool A 11 Section 280
 
New
 
Voluntary
 

Document Type Form No. Form Name Instrument File URL Available Electronically? Can Be Submitted Electronically? Electronic Capability
Form and Instruction CSS2 CX_RS 2020 CSS Quarter RS.docx Yes Yes Fillable Printable
Form and Instruction CSS 2 CX_USAJOBS CX Customer Satisfaction Questions within USAJOBS Surveys.docx Yes Yes Fillable Printable
Form and Instruction CSS 2 Consent Moderated OPM-Research-Participant-Consent_Moderated.docx Yes Yes Fillable Printable
Form and Instruction CSS 2 Consent Unmoderated OPM-Research-Participant-Consent_Unmoderated.docx Yes Yes Fillable Printable
Form and Instruction Css 2 User Testing OPM Usability Testing Conversation Guide Template.docx Yes Yes Fillable Printable
Instruction OPM Customer Research Conversation Guide Template.docx Yes No Printable Only

General Government Executive Functions

 

1,000,490 0
   
Individuals or Households
 
   85 %

  Requested Program Change Due to New Statute Program Change Due to Agency Discretion Change Due to Adjustment in Agency Estimate Change Due to Potential Violation of the PRA Previously Approved
Annual Number of Responses for this IC 1,000,490 0 1,000,490 0 0 0
Annual IC Time Burden (Hours) 278 0 278 0 0 0
Annual IC Cost Burden (Dollars) 0 0 0 0 0 0

Title Document Date Uploaded
Statement A SupportingStatementA_3206-0236_20200909.docx 09/14/2020
Statement B SupportingStatementA_3206-0236_20200909.docx 09/14/2020
            Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.
© 2024 OMB.report | Privacy Policy