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Submit an Appraisal Related Complaint
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Submit an Appraisal Related Complaint

Interagency Appraisal Complaint Form
OMB No. 3133-0200

Purpose: This form collects information about complaints of non-compliance with the
appraisal independence standards and the Uniform Standards of Professional
Appraisal Practice, including complaints from appraisers, individuals, financial
institutions, and other entities.
Complaint Process: Your complaint will be reviewed by the appropriate regulator(s).
Please do not submit documents with your complaint, as the regulator(s) will contact
you if more information is needed. Please note the regulator(s) may not be able to
provide the resolution you request because of legal and other constraints. For
example, regulator(s) considering a complaint do not have jurisdiction to directly
award damages, settle fee disputes, or act as your attorney or expert witness. A
regulator's review of your complaint will focus on potential violations of applicable law
or regulatory policy and could result in a regulator taking action(s) against the entity
about which you are complaining.
Paperwork Reduction Act of 1995: The burden for this collection of information is
estimated to take 30 minutes per response. This includes time for reviewing the
instructions, gathering needed information, and completing and reviewing the form. An
agency may not conduct or sponsor, and a person is not required to respond to a
collection of information unless it displays a currently valid OMB control number. If
you have comments regarding this burden estimate or any other aspect of this
collection of information, including suggestions for reducing this burden, send
comments to: Legislative and Regulatory Activities Division, Office of the Comptroller
of the Currency, Washington, DC 20219; Comments/Legal ESS, Federal Deposit
Insurance Corporation, 550 17th Street NW, Washington, DC 20429; NCUA PRA,
National Credit Union Administration, 1775 Duke Street, Alexandria, Virginia 22314.
Privacy Notice: The information you are providing is being collected pursuant to the
individual authorities of the federal financial institution regulators (12 U.S.C.§§1, 481,

1464, 1756, 1766, and 1820 in connection with a complaint made pursuant to 12
U.S.C. § 3351(i). The information provided will be used to ensure the appropriate
regulator receives your compliant and by the regulator to review and respond to your
complaint. In order to review and respond to your complaint, the appropriate regulator
may disclose your information consistent with the routine uses listed in the regulator's
respective Privacy Act statements:
OCC (www.helpwithmybank.gov/policies/policies-privacy.html)

FDIC (www.fdic.gov/consumers/questions/Priv_statement.html)

FRB (www.federalreserve.gov/privacy.htm)

NCUA (www.mycreditunion.gov/Pages/privacy.aspx)

Do not include any information in your complaint you consider confidential or do not
want disclosed during the complaint review process. While completing this form is
voluntary, failure to provide all of the information may delay or prevent the appropriate
regulator from reviewing your complaint.
Whistleblowers: Federal and state laws offer protection for whistleblowers.

Your Information
First Name (required)

Last Name (required)

Phone Number (required)

Email (required)

Address (required)

Who are you? Please check the appropriate box.

Individual Property Owner

Business Property Owner

Financial Institution Lender

Non-Financial Institution Lender

Mortgage Broker

Appraiser

Appraisal Management Company

Other

Who are you complaining about? Check all that apply.
Appraiser

Lender

Appraisal Management Company

Other

Are you employed by the subject of your complaint?
--None--

Please provide information regarding the person or entity you are
complaining about. If more than one, please provide information in the
"Describe your complaint" section, below.
Name(First,Last,Business)

Phone

Address, City, State, Zip Code

What is the nature of your complaint? Check all that apply.
Appraiser independence

Non-compliance with Uniform Standards of Professional Appraisal Practice

Improper (or attempted improper) influencing of an appraiser or the appraisal process

Removal or exclusion from an approved appraiser list or addition to a 'do not use' list

Appraisal fee-related issue

Appraisal report inaccurate

Other

Please provide information about your complaint
Type of property
--None-Address of the Property Involved

Have you tried to resolve your complaint with anyone?
--None-If Yes, date of contact
mm/dd/yyyy
[ 8/10/2021 ]

At what company or government agency?

Who did you contact?

Describe your complaint
Briefly describe your complaint. Do not submit any documents with your complaint. You
will be contacted if more information is needed. (required)

I certify that I am the named individual or business (or their designee) filing
this complaint and the information in this complaint is true and correct to
the best of my knowledge and belief.

Submit My Complaint

NCUA's Authority
Please note, NCUA does not have the authority to resolve every type of problem that may
arise with a credit union. We are unable to resolve contract disputes or undocumented
factual disputes between a consumer and a credit union. In these cases, we suggest that
you contact an attorney. We cannot investigate matters that are the subject of a pending
lawsuit or offer legal assistance. NCUA cannot represent consumers in settling claims or
recovering damages. NCUA does not own, operate, or control credit unions, nor do we
establish their operating policies and procedures. We cannot dictate the range of services
they offer and are unable to resolve complaints about customer service or disagreements
over specific credit union policies and procedures not addressed by federal law or
regulation.

Privacy
The information collected is solicited to provide NCUA with data that is necessary and
useful in reviewing requests received from individuals regarding their interactions with
federal and federally insured credit unions. You are not required to give us this information.
However, without such information, our ability to complete a review or to provide requested
assistance may be hindered. It is intended that the information you provide to us will be
used within NCUA and provided to the credit union that is the subject of your complaint or
inquiry. As required by law, we may make additional disclosures of such information.

Last updated on 12/27/18