Regulatory Customer Service Survey

U.S. Army Corps of Engineers Customer Service Survey

Documents and Forms

Document Name Document Type
Form ENG 5065 Regulatory Customer Service Survey Form
ENG 5065 Customer Service Survey - Regulatory Program ENG5065_Final.docx Form
ENG 5065 Customer Service Survey - Regulatory Program ENG5065_Final.docx Form
Website Screenshot to Survey.PNG Sample Website Link to Survey IC Document
Website Screenshot to Survey.PNG Sample Website Link to Survey IC Document
Sample NWO Memo to Respondent.docx Sample Memo Invitation IC Document
Sample NWO Memo to Respondent.docx Sample Memo Invitation IC Document
Sample Email to Respondent.docx Sample Email Invitation IC Document
Sample Email to Respondent.docx Sample Email Invitation IC Document

Information Collection (IC) Details

IC Title:	Regulatory Customer Service Survey	Agency IC Tracking Number:

Is this a Common Form? No		IC Status: Modified

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form	ENG 5065	Customer Service Survey - Regulatory Program	ENG5065_Final.docx		Yes	Yes	Fillable Fileable

Line of Business: Defense and National Security

Subfunction: Operational Defense

Privacy Act System of Records
Title: General Permit Files	FR Citation: 58 FR 10002

Number of Respondents: 1,000	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 99 %

	Approved	Program Change Due to Agency Discretion	Previously Approved
Annual Number of Responses for this IC	1,000	-1,000	2,000
Annual IC Time Burden (Hours)	167	-166	333
Annual IC Cost Burden (Dollars)	4,287	-3,353	7,640

Documents for IC

Title	Document	Date Uploaded
Sample Website Link to Survey	Website Screenshot to Survey.PNG	04/27/2021
Sample Memo Invitation	Sample NWO Memo to Respondent.docx	04/28/2021
Sample Email Invitation	Sample Email to Respondent.docx	04/28/2021

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.