Manufactured Housing Dispute Resolution

Forms and Documents

Document Name	Status
Form HUD-311-DR Manufactured Housing Dispute Resolution Form	Modified
Form HUD-310-DRSC Manufactured Housing Dispute Resolution Form and Instruction	New
Form HUD-311-DR Manufactured Housing Dispute Resolution Form	New
Published 30-Day FRN for OMB Collection 2502-0562, 7-26-2021.pdf Supplementary Document	2021-07-26
OMB 2502-0562 Supporting Statement A, 7-26-2021.docx Supporting Statement A	2021-07-26
Published 60-Day FRN for OMB 2502-0562, 5-7-2021.pdf Supplementary Document	2021-05-12
Forms Revision Chart for HUD-311-DR.docx Supplementary Document	2021-04-29
Forms Revision Chart for HUD-310-DRSC.docx Supplementary Document	2021-04-29
CFR-2016-title24-vol5-part3288.pdf Supplementary Document	2021-04-28
42 U.S.C. 5401-5426.pdf Supplementary Document	2021-04-28

IC Document Collections

IC ID	Document Title	Status
27356	Manufactured Housing Dispute Resolution Form	Modified
247058	Manufactured Housing Dispute Resolution Form and Instruction	New
247057	Manufactured Housing Dispute Resolution Form	New

ICR Details

OMB Control No: 2502-0562	ICR Reference No: 202104-2502-006
Status: Received in OIRA	Previous ICR Reference No: 201803-2502-004
Agency/Subagency: HUD/OH	Agency Tracking No:
Title: Manufactured Housing Dispute Resolution
Type of Information Collection: Revision of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular	Date Submitted to OIRA: 07/27/2021

	Requested	Previously Approved
Expiration Date	36 Months From Approved	08/31/2021
Responses	125	225
Time Burden (Hours)	125	508
Cost Burden (Dollars)	1,700	0

---

Abstract: HUD collects this information to establish a manufactured housing dispute resolution program for states that choose not to operate their own dispute resolution programs. Form HUD-310-DRSC allows a state to certify that its state dispute resolution program meets the program requirements. Form HUD-311-DR allows persons who have initiated their participation in the federal dispute resolution program to submit the necessary information regarding their request to the federal program for further action There are two groups of respondents. The first group is the 50 states; the second group consists of individual purchasers, manufacturers, retailers, and installers of manufactured housing. HUD has engaged dispute resolution professionals from various federal agencies to review the submissions and then possibly contact the submitting party or agency, and to act as neutrals, mediators, and arbitrators.

---

Authorizing Statute(s): US Code: 42 USC 5401-5426 Name of Law: National Manufactured Housing Construction and Safety Standards Act
  

Citations for New Statutory Requirements: US Code: 42 USC 5401-5426 Name of Law: Manufactured Housing Improvement Act

---

Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

---

Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	86 FR 24654	05/07/2021
30-day Notice:	Federal Register Citation:	Citation Date:
	86 FR 40075	07/26/2021
Did the Agency receive public comments on this ICR? No

---

Number of Information Collection (IC) in this ICR: 3

IC Title	Form No.	Form Name
Manufactured Housing Dispute Resolution	HUD-311-DR	Federal Manufactured Housing Dispute Resolution Information Form
Manufactured Housing Dispute Resolution	HUD-310-DRSC	Dispute Resolution Certification
Manufactured Housing Dispute Resolution	HUD-311-DR	Federal Manufactured Housing Dispute Resolution Information Form

---

ICR Summary of Burden

	Total Request	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	125	225	0	-100	0	0
Annual Time Burden (Hours)	125	508	0	-383	0	0
Annual Cost Burden (Dollars)	1,700	0	0	1,700	0	0

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Miscellaneous Actions

Burden decreases because of Program Change due to Agency Discretion: Yes

Burden Reduction Due to: Miscellaneous Actions

Short Statement: This is a revision of a currently approved collection. The Office of Manufactured Housing Programs (OMHP) has received fewer (a decrease in) dispute resolution requests (Form HUD-311-DR) from homeowners and industry respondents over time due to industry diligence in complaint handling. In addition, OMHP has increased monitoring of manufacturers and oversight of installation programs to ensure quality homes are built and installed; thereby reducing the number of complaints and subsequent requests for dispute resolution.

---

Annual Cost to Federal Government: $1,876,687

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     No

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

---

Common Form ICR:  No

---

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 07/27/2021

---